Lic Of India — NON Payment OF annual Payout

Sir, I have purchased a policy in the name of My wife Mrs Sangita Shinde policy No.[protected]. The first pay out was due in Aug 2004. and the cheque of Rs 10,000/- has not been deleivered nor is creditted at our end , Infact we didnot know the policy is endowmwnt and has regular payouts. when we shifted to Panvel , we got next payout. I would like to ask authoritities to take up the MATTER. I have already lodged the complaints at various forums but nothing has come to my aid.