[Resolved]  LICHFL, Thanjavur — Non Approval of Loan

Dear Sir/ Madam,

This complaint is against LIC housing finance limited Gurgaon branch. It all stared some 8-10 months back when i went to LIC housing kolkata and then to Gurgaon office. I met Mr. Krishnakant Sharma - Branch Manager of Gurgaon Branch. After few days his coleague Mr. Amit called me and asked for a cheque of Rs. 1103 for processing. I sent the cheque and Amit confirmed the loan is sanctioned but he never sent any documents of approval even after my regular follow ups. Atlast in Jan 2011 i got demand letter from the builders so i called up Amit. He said the approval was for 6 months and it has lapsed and the process has to be initiated again. i again filled all documents and paid Rs. 1103. As the process was getting delayed i went to Gurgaon office to meet Mr. Sharma again and relaised that my last application also was never approved. Its unbelievable how LIC can charge processing fee twice without even taking it further. Mr. Sharma told me loan will be approved asap. Its almost 3 months after i have applied again but there has been no reply. I have paid the installment myself and the builder has charged interest also for late payment.

The only reason i went for LIC is because i thought it is a govt. organisation and i will not be charged extra. I have got LIC policies worth Rs. 13 lacs and seriously if i would get an option i will cancel it and get my money back as am not sure if i will get it back after maturity.

Now have sent loan requests to other bank and i hope it will be done asap.

Vinod Nair
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