LICHFL, Thanjavur — Non presentation of Home Loan EMI's

Address:

South 24 Parganas, West Bengal

I had done a home loan BT ( Balance Transfer) with LIC Housing Finance Company Ltd. in April, 2011. My EMI was suppose to start from May 2011. Only 2 EMI were presented to my bank at long intervals, after which the EMI's were not presented again. In the month of August, 2011 an official of the company approached me and asked me to pay all the arrears which were due to non presentation of EMI's from their side. I was also charged a penal interest for the same. Upon protesting the official told me that the same would be reversed to my account which till date has not happened. Also he had promised that from the next month that is September 2011 the EMI's would resume on a normal basis. But neither in the month of September or in the month of October 2011 the EMI's were presented. Upon calling the official he assured me that there was some technical problem which would be resolved in a day or two and immediately the EMI's would start. But this has not happened and the said official of LIC Housing Finance Ltd. does not answer my calls also. I would request you to kindly look into the matter or suggest me as to which department I should approach so as to solve my problem.
Khalid Bin Rashid
Kolkata