[Resolved]  Life Insurance Corporation of India, city branch no. 3 under K.M.D.O-1 — due to system breakdown of the branch I could not get my redemption cheque

Address:West Bengal

Dear Sir,

I have a lic's future plus policy vide no.[protected] and issued from city branch no. 3 under KMDO-1 but due system breakdown I have been wandering for my redemption since from 07.05.2011.

It is also funny thing that the branch office and the divisional office several times confirm to the Zonal manager but after that the said Eastern Zonal Manager and their CRM section is yet harassing to me and unable to arrange my redemption cheque as on 07.05.2011.

Please investigate it and do the needful against such intentional harassment.

Kindly acknowledge it and arrange for my payment as on 07.05.2011.

Thanking you,
Yours faithfully,
Gobinda Dhara
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,
It is to draw for higher authority of life insurance corporation of India and for necessary action.
Fact is that, one original policy wrongly submitted at city branch no.3 which was due on 27.03.2013 but on 2nd April, 2013 I have not received the maturity cheque and one letter also mail to city branch no. 3 and my original policy was submitted on 18.02.2013 at city branch no. 3 which is to be submitted at city branch no.17.

It is very funny thing the city branch 3 who are yet holding my original policy bond but due to non match or vary to service branch they have not informed or not return my original policy and in the other hand the city branch no. 17 who are the service branch under code no., 577 and not to yet send any intimation or not to send the maturity cheque.

Under such circumstances I like to know from the city branch no. 3 that their receiving clerk who is receiving all necessary documents after necessary search but after received it and the maturity departmental staff not to inform about the facts or not return the policy and in the other hand the service branch who are unable to send any message or not send any letter for the maturity delay status.

Now I like to get my original policy bond from city branch 3 and in the other hand like to get my maturity payment under policy no.[protected]

kindly cater this information to the city branch no. 3 and city branch no. 17 under kmdo-1

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