Living India Media (India Today Group) — Non Receipt of India-Today (English) and Business Today

I have been a subscriber to India Today (English) for the last 10 years and Business Today for the last 1 1/2 years. I have not been getting the magazines in time (i.e.) atleast after 2 days it hit the news stand. What I am getting the magazines is once in a month and that too after making the complaint at their Customer Service Deptt. During the last 1 year I wd hv made atleast 20 complaints about the inordinate delay in getting the magazins but in vain. The last one being 2454452 for India Today (English) and 2454458 (Business Today). What I am getting a standard reply is " the matter is taken up with concerned department who will revert within 3 working days" After having paid the subscription in advance why should I deprived of getting these magazins in time?