Loop Mobile — Amount deduction

Address:

Mumbai City, Maharashtra

Hi, my name is Khushbu Pasad and my number is [protected]. I had gone online for recharge, where there was a option for manual amount punching for TALKTIME recharge. The amount got deducted from bank account and i didnot receive the amount and instead INTERNET plan got activated, where initially I already had a problem where the plans where getting activated automatically and money was deducted also. Also i have 10 ka gang loop card, where i am getting only 6 numbers. The loop mobile service providers are not registering my complaints nor are they providing me any extra service nor mine any loss compensation. I have visited several times in gallery and also called the customer care number but none of them are replying nor are taking any action to solve the problem. They are not ready to compensate my loss nor are they giving any solution to solve. The people working there have very bad behavior and arrogant way to talk and straight forward they deny to accept the complaints and solve the issue.