Comments
Hi,
My service was disconnected again.
The reason i was given is, My due on the previous bill of around Rs.250 was not paid.
As you can see, I have paid over Rs.1000 last month.
I checked by calling 198, i was told that My rental was Rs.549 per month and there was a Internet pack activated for Rs.299 per month.
I have no idea who activated that.
I get unlimited GPRS with this Rs.549 plan.
Why would i need extra pack.?
I was also told that the data pack was activated on 1st June.
So, I have been charged Rs.600 extra + taxes for a service I did not even need and was added without my authorisation.
I have spoke about this 2 days back when I called 198.
Yesterday I got a call asking me to pay the bill, I also explained this at that time.
I told both of them to make sure that my services are not disconnected.
But still my number is disconnected even after I paying what I have to pay.
I have been facing a lot of issues.
I am not gonna let this go anymore.
Please make sure my issues are resolved before I take this up with Consumer Court.
Thanks.
My service was disconnected again.
The reason i was given is, My due on the previous bill of around Rs.250 was not paid.
As you can see, I have paid over Rs.1000 last month.
I checked by calling 198, i was told that My rental was Rs.549 per month and there was a Internet pack activated for Rs.299 per month.
I have no idea who activated that.
I get unlimited GPRS with this Rs.549 plan.
Why would i need extra pack.?
I was also told that the data pack was activated on 1st June.
So, I have been charged Rs.600 extra + taxes for a service I did not even need and was added without my authorisation.
I have spoke about this 2 days back when I called 198.
Yesterday I got a call asking me to pay the bill, I also explained this at that time.
I told both of them to make sure that my services are not disconnected.
But still my number is disconnected even after I paying what I have to pay.
I have been facing a lot of issues.
I am not gonna let this go anymore.
Please make sure my issues are resolved before I take this up with Consumer Court.
Thanks.
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Loop Mobile — harasment
Hi my LOOP mobile number is [protected] i am being harased by LOOP customer service people. First they activate all irrelevant stuff on phone and deduct money from account on everyday. example cricket updates..Later i received a call from LOOP asking to convert it to Post paid. this number is used by my mom n she scold them saying dont ever call back and told her the problem that we are facing.
that girl instead of solving the problem she disconnected the number this number is more then 7 to 8 yrs old and i cant afford to deactivate it. now today 29/11/2011 i called them more then 10times you can check the interaction with LOOP mobile and all the customer service agents are giving me time 15mins to get it activated. its more then 6hours now.
Please give proper education to ur agents to talk with manners and respect the speaker. YOU GUYS ARE GETTING PAID COZ OF YOUR CUSTOMER AND THATS WE SO BEHAVE PROPERLY AND SOLVE OUR PROBLEM DONT CREATE THEM..