[Resolved] Loop Mobile — Loop Member get Member, But Member have to pay for Member. | |||
Dear Sir, Before few days I have purchased Loop mobile’s pre paid connection with mobile number [protected] (MGM) and after activation I have sent a sms from another loop number ([protected]) to 50505 (Tollfree number) with following details. CUG [protected] universal number of [protected] This sms got delivered and I got confirmation message also mentioning within 24 hours services will activate. As per Loop Mobiles MGM plan following facilities will provide by Loop Mobile for lifetime. Tariff (Rs per min/sms) Calls & SMS within the CUG FREE Other Loop Mobile calls 0.2 Other Local calls 0.5 All STD calls 0.5 SMS – Local 0.5 SMS National 0.5 Roaming Tariff - Maharashtra & Goa (Rs per min ⁄ sms) Local Calls 0.5 All STD Calls 0.8 SMS 1 Incoming FREE Roaming Tariff - Rest Of India (Rs per min/sms) Local Calls 0.6 All STD Calls 0.8 SMS 1 Incoming 0.6 Reward Talk-time Benefits For Existing Loop Mobile Subscribers Extra Talk-time on event of New Sub doing Top Up (10% of TT value) 10% Extra Talk-time validity 60 days Benefit of EXTRA talk-time credit offer available for 1 year Extra Talk-time will get credited within 4 hours For New Subscribers Extra Talk-time on event of New Sub doing Top Up (15% of TT value) 15% Extra Talk-time validity 60 days Benefit of EXTRA talk-time credit offer available for 1 year Extra Talk-time will get credited within 4 hours. Above mentioned Mobiles MGM plan details provided in following url http://www.loopmobile.in/prepaid/prepaid_mgm_plan.php But for these two numbers no services has activated yet. I have contacted to customer care for this issue several times. But from loop customer care all the “executives are giving stupid suggestion like visit loop gallery, switch off and switch on the phone, select network manually, it is activating, just wait for 15 minutes etc”. Hence kindly look towards the matter to solve the same. Hope to hear. Thanking you. Yours faithfully,, Piku Adhikari. Mobile: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
I am also getting the same problem. I brought two SIM cards on 8th of Feb 2013 but still on today 14th Feb 2013 the SIM card is not activate. When I called to customer care they are giving the answer as "We have received the documents. You will get confirmation message in 15 minutes or we will call you". But no message, no call still the time.
ROAMING CHARGES
I HAD BILL FOR ROAMING CHARGES, WHICH HAS BEEN SHUT OFF, SO WHY THE CHARGES ? MY MOBILE NUMBER IS [protected]no phone connection
mobile no is [protected] no connection for the past three days37%
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+91 22 2844 0800
B Wing, 4th Floor, Eureka Towers, Mindspace, New Link Road, Chincholi Bunder, Malad (W), Mumbai, Maharashtra, India - 400064
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Waiting for the response since last 3 days please look into the matter.
Regards,
Piku Adhikari.
Mobile: [protected]