Loop Mobile — Money deducted from account for unknown reason

Address:

Mumbai City, Maharashtra

Total of 150 Rs deducted from my account. Reason given by the company that SMS sent by me was wrong so a service that i wanted (internet activation) cannot be activated but they activated a new service (caller tone). If my SMS is wrong how can any service get activated? Beisdes 75 Rs was cut twice, reason accoridng to them I sent the message twice, which is not true. Besides, if one service is active on the phone how come it be activated again and money be deducted for that.