[Resolved] Loop Mobile — Non Refund Of Deposit | |||
I had cancelled my services with Loop Mobile from 10th Nov 2010, I was informed that my security deposit Rs.8000.00 (approx) will be refunded in 45 days. Not having received the same I wrote to them on 23rd Dec to which they replied on 27th Dec : 27th December 2010 Dear Mr. Toprani, Ref- Loop Mobile No. [protected] This is with reference to your email dated 23/12/2010 addressed to us with regards to your Refund related concern vide our docket number DOC-SR[protected]. We seek to resolve your concern and had forwarded the same to the respective team for a suitable review and as per the feedback received we take this opportunity to confirm that, the refund amount is in process and the same will be dispatched to your Mailing address within 10 working days. Trust the above is to your satisfaction. Thanking You. Yours truly, For Loop Mobile (India) Ltd. Nikhil Hate Customer Service Delivery Since then I have not received my deposit nor are they responding to my mails. I seek your help in getting my refund along with interest. The public should be made aware of the malpractice of this company. Thanking You, Yours Truly, Jagdish Toprani Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
I WAS POST PAID USER OF LOOP MOBILE WHEN THEY DISCONTIUED SERVICES. MY CREDIT AMOUNT INCLUDING STD DEPOSIT WAS Rs. 617 WITH LOOP MOBILE AS PER THEIR LAST BILL. TILL DATE WE HAVE NOT RFECEIVED OUR BALANCE AMOUNT BACK FROM LOOP MOBILE.
CUSTOMER A/C NO - 1.811215
CUSTOMER ID - 813997
MOBILE NO [protected]
I WISH TO MAKE COMPLAINT AGAINST LOOP MOBILE AS THEY HAVE NOT PAID OUR BALANCE MONEY BACK.
CUSTOMER A/C NO - 1.811215
CUSTOMER ID - 813997
MOBILE NO [protected]
I WISH TO MAKE COMPLAINT AGAINST LOOP MOBILE AS THEY HAVE NOT PAID OUR BALANCE MONEY BACK.
Porting request given to Vodafone on 11/11/2014
It shows approval pending from Loop's end. Phone number : [protected] & [protected] LM694346 LM28145737%
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+91 22 2844 0800
B Wing, 4th Floor, Eureka Towers, Mindspace, New Link Road, Chincholi Bunder, Malad (W), Mumbai, Maharashtra, India - 400064
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However, i recevied a bill which need to be paid immeditely and they are now telling the depoist will be coming in courier after sometime and not acccepting are request to cut from are deposit and refund the balance amount.
contact no [protected]