[Resolved]  Loop Mobile — Activating unwanted service/PORT OUT

Address:Mumbai City, Maharashtra

Why Loop is automatic activate VAS on my SIM.Yesterday when I topup my sim with Rs.100/-, my sim card got avtivated with WAP 89 pack.Whereas I have already sent them sms of deactivating same pack on 26th April 2011.While speaking to LOOP CC I was told that I have not send any sms.And same service is not supported on my iPhone also so there is no point of activating such a service.There is no sense of doing such a activation on sim without customer interest.Since I have applied for PORT OUT I have been facing so many issues with LOOP.
Next dat my balance git deducted by Rs.89/-

And when I have requested for PORT OUT, they are not relasing my number.Everytime when I am calling LOOP CC I get different answer.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We regret the inconvenience. Although we have taken into account your complaint, we would not be able to go forward with it unless you share your no. with us. Kindly send us your no. at [protected]@loopmobile.in
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