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IF BPL PEOPLE ARE READING THIS I URGE THEM TO LOOK INTO THE MATTER AND DO THE NEEDFUL
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+91 22 2844 0800
B Wing, 4th Floor, Eureka Towers, Mindspace, New Link Road, Chincholi Bunder, Malad (W), Mumbai, Maharashtra, India - 400064
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BPL Mobile — EXTRA CHARGES
I had activated a service called VPOWER which deducted 5 Rs. per day for net and free sms,subsequent to which MIDAILY was activated along with VPOWER for FREE Net deducting further Rs.3 per day.
The overlapping deductions of Rs. 8 per day continued for about 2 months inspite of DAILY REPEATED REQUESTS of DISCONTINUING BOTH the services. INSPITE OF CONFIRMATIONS FROM THE CALL CENTRE THAT THE SERVICE HAS BEEN DEACTIVATED IT WASNT.
Whats more is that inspite of the free net service deduction when I used the NET from phone NET USAGE CHARGES got levied and my balance of atleast Rs. 200/- 300/- was wiped out in all this.
Really FRUSTRATING and INSPITE of repeated complaints in CALL CENTRE NO RESOLUTION.
The Serivce has finally stopped but No Refund given, or apologies seeked from der side. :(
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