Loop Mobile — Fraudulent Practices by Loop Mobile

Address:

Mumbai City, Maharashtra

I am a Loop Mobile Customer since 2008 and My Number is [protected]. Loop Mobile has been very inconsiderate from the outset, and I have faced a number of balance deductions in my account due to no fault of mine. Services are pre-activated without any intimation and the balance is not even refunded. Recently, I have faced 2 deductions worth Rs. 20/- due to no fault of mine. I had unsubscribed the SMSD10 pack on[protected]. But the pack was renewed on[protected], even though I had unsubscribed it 3 days ago. I faced a deduction of Rs. 10/- from my account. It was not even refunded even though the complaints were lodged for the same. I again unsubscribed the pack manually on[protected]. But again I faced a deduction in my account balance on[protected] amounting to Rs. 10/- I launched a complaint for the same on[protected] at 1 am, the Docket No. for the same being DOC-C[protected]. But they have closed the complaint and have inserted comments like :- "Please ignore the Case as no Refund would be granted." Now what sort of Logic is this? I am hellbent on getting a Refund this time and would see to it that I sue the necessary Loop Mobile authorities in case my Complaint is not considered, and Refund is not granted.

Regards,
Disgruntled Customer-Nikhil R. Prabhu
[protected]