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Loop Mobile

[Resolved]  Loop Mobile — Suspension of My SIM Services for mobile No. [protected]

Address:Mumbai City, Maharashtra

I have Ported in Loop Mobile since January 2013 after submitting necessary documents(My first Bill was raised in January 2013) . I have been using the services since then and making all the necessary payment of the Bills. Suddenly they have suspended my SIM since 9th Oct. 2013 till date for reason ' No Physical Documents received.' Earlier this has happened on two occasions but SIM was activated on complaining to helpdesk. But this time even after me submitting the documents once again at the Lalbaug Loop Gallery on 9 th Oct 2013, my services have still remained suspended. Pls. look into the matter. This is pure harassment to me for no fault of mine. Also i would like to recover one set of earlier documents which i had submitted with Loop Telecom, else they can be misused by anyone.
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Aug 14, 2020
Complaint marked as Resolved 
Loop Mobile customer support has been notified about the posted complaint.
Oct 15, 2013
Updated by swaroopshah As per my complaint with Loop Telecom, my SIM has been activated since today Morning ie. 15 Oct. 2013. I had communicate with CEO & MD Sandip Basu of Loop Telecom via Email. I had also asked for financial compensation of about Rs. 30, 000.00 for Mental harassment and Loss of Business, since my SIM was deactivated for a total of SIX DAYS and that too for no fault of mine. Loop Telecom is fully responsible for deactivating my services and that too without any prior notice or intimation to me. I need an explaination and financial compensation as mentioned above. Also I rightfully inform Loop Telecom to locate my earlier set of documents submitted during Port In, since Loop now has 2 set of Documents with them (second set which i submitted recently to the Lalbaug Loop gallery to get my SIM services activated - [which i am not supposed to submit actually]. Please help me regarding this matter
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