| Address: | Thane, Maharashtra |
I done the recharge of Rs 200 on 16th Nov but didn't received any balance it is suppose to rs 220 in my account By dialing *110# it shows zero balance transaction id ( [protected]) then on 21st i done the recharge of Rs 60 again balance doesn't came in my account i log the complain in loop for both but i got unresponsive response from loop on the matter call centre people always give the reply that our server is down so plz call after 2 hr i am not able to access your account. I don't know they can say that they are number one service provider.
From:"Mob..
Subj: RE: Recharge not received
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As per our system
The recharge of 200 is successful it is a special recharge offer in the
benefit is of rs 220 for all Voice Calls & SMS for the validity of 20 days
You can check the balance by dialing *110#
Regards
Sandeep Mohile
Mobile Assist
From: Deepak
Vishwakarma Vishwakarma [mailto:vishwakarma_
[protected]@in.com]
Sent: Thursday, November 17, 2011
9:46 AM
To: Mobile
Assist
Subject: Recharge not received
On 16th Nov 2011 i done the recharge of Rs 200 and i got sms from 50568 with
transaction id [protected] that recharge is successfully done but still my
account is nil. I speak to customer care executive on 800 (kaushalya) but she
has not given the valid Reason. Reply it as soon as possible.
Thanks & Best Regards
Deepak Vishwakarma
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Loop Mobile — not able to recharge
hello i manish,i have recharge with 50 rs and then with 30 rs for loop mobile but i have still not rechage with this balance.
so pls do the needful.