Loop Mobile: The Fraud Network — unnecessary deduction of money and call charges deducted more than used

Address:

Mumbai City, Maharashtra

I hope I at least get response from this Forum.

I have been using Loop mobile for years inspite of their bad service, call drops, unwanted service phone calls, etc just for the sake of retaining the number as i have circulated this number to many people.

But recenty the serive has gone way down from "worse". Last 2 months they are deducting 99 Rs from my prepaid balance for service i never asked for. They agree it is mistake on thier part but they refuse to give my money back. Why should i pay money for their mistake?

The have recently started to give docket number to all complaints, but is the use if that forum doesnt solve any complaints. I wonder if there is anyone appointed to take care of these complaints and if there is someone appointed then they are not working properly.

From last 2 months i am calling customer service to get differnt answer each time. The senior never comes on phone.

Besides from past few months they are cutting more money for my money then my actual call charge.

From yesterday they have blocked my messages, I am getting only uncessary mails from Loop. They have harrassed me by increased number o[censored]nnecessary calls since yesterday for which i am sure they have some trival reason to state.

Hoping for a response.

Sujata
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