[Resolved]  LPG — Weight of gas cylinder found less than the standard

Dear Sir/Madam:

My customer connection no is 15917 and our distributor is M/s Sahaj Enterprises Kalkaji, New Delhi-110019. We received LPG cylinder on 21/12/09 vide slip no 8864 dated 19/12/08. At the time of delivery we noticed that cylider was soiled one. On checking weight we found that the weight of filled cylider was around 28 kg. We tried your customer care nos [protected] & [protected] but no response. We also tried the distributor tele nos but as usual, no one picked up the phone. It was just ringing ringing.

We regret to say that it is not feasible and also not good from IOC to make their customer apprehensive every time we receive cylinder about weight.
Don't you think it is unethical business practice. Secondly we are encouraging mal practice.

We request you to take immediate action with IOC of replacing the cylinder and necessary step of eliminating such practice.

M.A.Mateen
116, Nehru Apartments,
Kalkaji, New Delhi-110019