[Resolved]  LPG — Non attendance of emergency call

I have purchased a LPG cylinder from M/s Sarala Enterprises located at Safdarjung Development Area on 10.01.2008 while using the same it has been found that the cylinder is leaking. I immediately tried to contact the emergency telephone No. 26147092 and 26143517 but no body is lifting the phone since morning. Then I called the agency in the telephone No. 26192804 and 26192722 but nobody is answering. Then I immedately went to their office at Safdarjung Development Area at 09 am but the office not opened. In the booking voucher it is mentioned their office time is 8 am to 8 pm. Again I tried telephonically and talked to owner of the agency mobile No. [protected] she agreed to send somebody to look after.

I therefore request your office to take action against the agency for not attending the emergency call and their office should be opened in time to attend such emergency.