[Resolved]  Mahanty Enterprise / HP Gas — Safety Issue and Harrassment

Address:

North 24 Parganas, West Bengal

Sir,
I am currently facing an issue with the HP gas Distributor Mahanty Enterprise[protected] who is functioning at Baguiati Area, Kolkata. This is something related to Security and High Lead time in distributing New Refill. Normally it takes 15 days to 20 days from the date of booking to deliver the new refill. I have been with HP Gas since 2006 and facing this issue since then. However, an incident has compelled me to write on Consumer Forum.

In the month of August second last week, I had booked for a new refill. After 15 days I got a new cylinder. However, to be my very surprise I got a cylinder whose expiry date was over (Old stock ). My mom had requested the delivery man to get one out of the new stock. However, the delivery man had not paid any heed. He left the premises without the new refill cylinder being delivered. As expired cylinder is dangerous in nature my mother had refused to accept the cylinder. Last time this had happened when I had requested for a technician to investigate on the leakage. With much surprise I did not get any technician.
Whenever I go to Mahanty’s shop the personal seating over there always inform that the cash memo is ready and you will get it by today or tomorrow. This is happening till date.

I have raised a Complain at Hp gas regarding this behavior however it has not changed anytime. Complain number is 11034374.


Regards Avishek sengupta