[Resolved]  Maharashtra State Electricity Distribution Co. Ltd — Request # 2 for replacement of meter & issuance of correct billing

Reference: Consumer #[protected] with Meter # [protected]/2-11374

This is the second complaint within a months time. This is actually a follow up on the first one done already on the 13th July 2009. The complaint is to replace my energy consumption meter at B-12, Sai Vihar Residency, Sus Road, Pashan, Pune -21 (SN 4/2A/1/3 SN 4/2A/1/Pashan) since it is not working properly (viz: The display seems to have failed).

Also the meter number on my current bill for June 2009 has changed and does not match with that on the actual meter.

The bills for all the months till date have been duly paid without delays, the latest being for May 2009 paid in full for the billed amount, on the 16th June 2009. The bill for the month of June 2009 received on 9th July 2009 shows a credit of 2380 Rs. and does not seem to be correct.

I have constantly been following every week regarding the said request and have also personally visited twice to the MSEB Ganeshkhind office as a follow-up on the request. Mr Lahmge & Ms. Trivedi have called Mr. Patil (the agency owner who is responsible to change meters in Pashan). However the faulty meter still hasn’t been replaced. I have been in constant touch with Mr Lahamge (the in-charge of the Chaturshringi office) & calling him every week. I have also informed Mr. Kulkarni (in-charge of Sus Road branch) and Mr. Khaire (his deputy at Sus Road branch). Whenever I check with any of the authorities mentioned above, I am promised that it would be done the same day. However its been falling on deaf ears.

Now that an appeal has been released in the news papers by Mr.S.P. Nagtailak (Chief Engineer) from Pune Region Electricity Board, I request you to include the replacement of the said meter under this scheme and issue me correct bills for my actual consumption for coming months.

Regards,
Satyen Kohadkar
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Aug 14, 2020
Complaint marked as Resolved 
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respected engineer,
k/A: DHUVE [protected] and 2472330
dombivli,
on the date of 30/1/11 sunday at w/14, suddenlly power went off.in the morning around 8am,
when enquired on the road site the mseb staff was doing job, say around 10.
the power was given to neighbouring w/13 and w/15,
we waited for more time tocome the power assuming that it will come,
but till 4.30 pm no power given.
when called to the 2472330 the attendent said go to road check that our persons may be around and kept the phone without hearing the customers saying.when again called, no one was lifting the receiver, at last some one has lifted and said here is nobody to assist u r complain.finally we sourced the mobile no given above and called the officer. he said i am sending persons to attend,
thanks to the officer for sending and giving power,
sir,
the problem narreted by attendent was some one has taken out all three fuses
they also said we do not know who has done this mistake,
we understood that when the persons came in the morning might have removed the fuses for safety ground,
but is it not their responsibilty to reput the fuses?
due their mere negligence we have lost our valuable work,
this can only happen because of no proper supervision on the onduty persons
we request to reply with proper reasoning.
regrds
w/14

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