Mahadiscom / MSEB / MSEDCL Customer Care
Maharashtra State Electricity Distribution Company Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
2649
COMPLAINTS

Mahadiscom / MSEB / MSEDCL Customer Care

Maharashtra State Electricity Distribution Company Ltd.

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Address
Hongkong Bank Building, M.G. Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1527
down
665
up
1527
down
665

Phone:
Phone:
up
685
down
303

Fax:
Fax:
+91 22 2261 9699  
+91 22 2261 9699  

Customer satisfaction rating
2%
Complaints
2649
Pending
0
Resolved
49
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Mahadiscom / MSEB / MSEDCL related photos (555)

Mahadiscom / MSEB / MSEDCL Complaints & Reviews

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Mahadiscom / Mseb / Msedcl — frequent power cut off due to loose wire connection

 Moin Riyaz Shaikh on Nov 12, 2019
Dear sir!
We are compelled to write this letter as we have been facing frequent power cut off issues almost every 2 to 3 day interval from past several months. Since other areas have no issues except ours due to broken, loose wires that got disconnected. We have lodged formal complaints time to time but department doesn't seem to be serious on its permanent solution they just come over & temporarily joins the wire that got broken again after few hours. You are requested to kindly look into the matter. Your early action will be appreciated. My address is alim abdul hamid munshi, h. No 3271...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — excess / overcharged bill

 [email protected] on Nov 11, 2019
Dear sir,

Myself priya nadar, i am currently residing in a rented apartment in koparkhairane as a tennant. Electricity bill from july i am getting extensively high as compare to previous month viz. Rs. 80. I usually do not stay there for long house is vacant since august, got the bill at around 1550, 880, 2550 rs.in last 4 months.. I think there is some sort of mistake while taking a reading. Or there is theft going on.

Kindly look in to the same and resolve the issue. I am also attaching my bill for your ready reference.

My details are as below,
Complaint comments  Read comments Complaint category House, Apartment Rental

Mahadiscom / Mseb / Msedcl — faulty meter complaint

 Dark Majestic on Nov 9, 2019
Hi,

We are being charged for a faulty meter and it is displayed in the bill as faulty. Yet, they have not changed the meter and we have complained via their app but for the past 1 week, there has been no solution to it, no emails, no calls, noting.

We do not live there yet this is happening. If meter is faulty, it is their responsibility to get it changed to a functional one....
Complaint comments  Read comments Complaint category Municipal Corporation

Mahadiscom / Mseb / Msedcl — wrong surname spelling on bill (also wrong in marathi)

 Pradeep Vhatkar on Nov 9, 2019
My surname is vhatkar but on bill it is wrongly printed as vatkar.
My address is c. S. No.382/ka, flat no.107, s. T. Colony, poorvarang,
Rajarampuri, kolhapur, 416008

But
On bill it is wrongly
Printed as
Cs no 382/ka fl no 107 mali colony purvarang rpuri kolhapur 416000.
I have given complaint in writing along with documents demanded by the concerned official to additional executive engineer, mahavitaran (East), udyam nagar, kolhapur on date.16/09/2019.

But no change has been done nor it is reflected in october 2019 light...
Complaint comments  Read comments Complaint category Products & Services

Mahadiscom / Mseb / Msedcl — just cheating with customers

 Indian Press on Nov 9, 2019
Consumer no.[protected]
As i complaint regarding my faulty meter reading the msedcl arranged meter check with their accucheck equipment. As they checking with my meter while counting reading for geyser they found that the meter showing consumption of 2.5kv which is not possible for such small geyser. The geyser is having capacity of 1 ltr and the company sets it's consumption for 1 kv. So how this meter showing such faulty reading.
Even after this also the engineer mr. Manore and mr. More not paying attention towards this issue. Just insisting that this consumption is current and...
Complaint comments  Read comments [1]Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — showing pending off bill's which are already paid

 Rupali dhanve on Nov 7, 2019
I have paid rs 3900 bill of month of september online by using phone pay app bt it's still showing the bill in october which is 5330 with adding the last paid bill off 3900 by mistake i had paid rs 5330 on phonpay app can i get refund my money my consumer no is[protected]. If the bill was already paid why it not subtract from latest bill i have to pay rs 1430 bt because of the mistake it was 5330 n by mistake i have paid it so please refund my money or give me any solution...
Complaint comments  Read comments [1]Complaint category Banks

Mahadiscom / Mseb / Msedcl — light bill amount

 Anmol Sonu on Nov 7, 2019
Our last light bill amount ws 7, 886 we are not getting the reason of access amount of light bill recently we got light bill of amount 2045 we have already told to do the changes but bill amount is still the same kindly do the changes at least u the previous light bill my parents are retired. At least we should for what we have to pay this much amount if we are not using any other electronic appliances such as washing machine heater or ac and those who are using they are getting lower amount of light bill than us...
Complaint comments  Read comments Complaint category Home & Garden

Mahadiscom / Mseb / Msedcl — wrong billing for the month of oct 18 to dec 18

 Reena Digant Shah on Nov 5, 2019
This is for customer no:[protected] reena digant shah - 208 jai ambe industrial estate, pimplas. The meter got burnt in aug 2018 and from then on there is no electricity consumption, but there is about 2000 units charged in period oct to dec 2018. I visited your titwala mseb office and lodged complaint with ms. Pawar and she confirmed there is wrong adjustment and it will be recitifed on monday when mr. Hazare will be in office.

My godown is shut and there is no acitivity. It is creating lot of stress if some wrong adjustment is done at your end....
Complaint comments  Read comments Complaint category Unauthorized charges

Mahadiscom / Mseb / Msedcl — change of electric meter bearing consumer no.330241261476

 deepikaurut on Nov 5, 2019
Dear madam/sir,
With reference to the subject noted above, i most humbly submit that since february, 2019 to till date my electric meter showing consuming reading 55 units and status faulty, therefore, i have made many more written and oral complaints to your local msedcl office but the said office has not shown any interest to change my electric meter by saying that they have not available new electric meters so they are unable to change the electric meter, on the other hand, by saying that if you meet their local lineman for the same query and to pay something for the change of electric...
Complaint comments  Read comments Complaint category Home & Garden

Mahadiscom / Mseb / Msedcl — wrong meter reading/inflated bill amount/faulty meter

 Sangeeta1701 on Nov 5, 2019
Hello,

I am sangeeta shukla (Customer no.[protected]. I am facing problem with hight bill amount, infact i have given this property on rent to a doctor, who is there for hardly 4 hrs in a day six days in week only, in the name o[censored]sage he is using only one tubelight and fan still i am facing high meter reading and hight bill amount.. It seems no one checks meter or does reading properly.

Requesting you to kindly check....
Complaint comments  Read comments [1]Complaint category Utility Services

Msedcl — wireman not working properly

 rs311997 on Nov 4, 2019
The wireman of our area is not working properly. From 3 to 4 days our mseb supply was not available due to cut out of jumper till he not resolve our problem. So please take action against him and try to give us mseb supply regular. Only one phase is available other two phases are not available. Before 1 month the cable coming from single phase transformer are got cut but he just made a joint with with our overhead conductor and also he put it open....
Complaint comments  Read comments [1]Complaint category Home & Garden

Mahadiscom / Mseb / Msedcl — missing meter no.001681381666

 [email protected] on Nov 3, 2019
My consumer id is[protected] under nalasopara west sub division bu 4375.
My flat in nirman amrut was unoccupied since october 2015. I got bill of rs. 65380 in april 2019. When i complained in july vide my complaint no 11783590. I was told to resolve the matter within one month cycle. Not only my complaint was not resolved, my meter was also disconnected and confiscated. When approached the concered authority in nalasopara west i was told no pd was submitted nor the meter is traceable...
Complaint comments  Read comments [1]Complaint category Other

Mahadiscom / Mseb / Msedcl — still no action on my complaint

 Indian Press on Nov 2, 2019
I made several complaints regarding the faulty meter reading of msedcl company. Till now i haven't received any proper feedback from them and i doubt that they might disconnect my connection and charge me unnecessary of rs. 5000/-. As i told you that this msedcl just trying to steal money from the customers. This stealing they are doing with the help of their faulty meter. After making the complaint they don't even entertain the customers. They just insisting that the reading is as per the consumption. They are not listening to the customers complaint at all. I send them number of mails also regarding...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — excess units charged in bills from april to october 19

 SunilGauri on Oct 31, 2019
Consumer number is[protected]
Bu is 850

I am getting excess billing units charged from april 19 to october 19.
I have not used electricity during these periods but consumption o[censored]nits shown in bills as under :

April 19 9 units
May 19 25 units
June 19 85 units
July 19 10 units
August 19 5 units
October 19 19 units

Total excess 153 units

The meter reading also shows zero ie no units consumed.
Hence, i should be charged only the fixed charges of rs 90- per month as applicable.
Complaint comments  Read comments [1]Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — wrong electricity bills

 Rohit_Dashore on Oct 31, 2019
I am not using electricity from last 2 month and it is switched off and i am out of india also but still i can see wrong bills are coming from last 2 months.
For this issue i created a service request and tried to call on all numbers but no one helping on that. They are just playing like call here and there.
Please help here urgently.

Consumer number [protected]

Regards,
Rohit dashore...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — high bill and wrong reading

 P.D shetty on Oct 31, 2019
The executive engineer

Mahvitaran maharashtra sate electricity distribution co. Ltd
Thane (West)

Ref: consumer no.[[protected] name mr. Prasad shetty/ shubhashini shetty

Dear sir

I am quite shocked to receive the electricity bill amounting rs. 7050/- last month and i have emailed complained to you. But i did not received any feedback from your side and this month also we go rs. 3800/- bill against electricity consumption.

In email i have attached consumption and in bill you have mentioned chalu reading 30733. But...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Mahadiscom / Mseb / Msedcl — overbilling issue

 distadd on Oct 31, 2019
I live in balewadi, pune. My account number is[protected]. I received an electricity bill on october 19 2019 that was more than twice the amount for the previous month, and also twice the amount that was billed last year. No additional electrical appliances have been added to the household. I believe the meter reading may have been faulty. Kindly review the meter reading. Thank you....
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — still no action on my complaint of msedcl company

 Indian Press on Oct 30, 2019
I made complaints regarding the faulty meter reading of msedcl company. Till now i haven't received any proper feedback from them and i doubt that they might disconnect my connection and charge me unnecessary of rs. 5000/-. As i told you that this msedcl just trying to steal money of the customers. This stealing they are doing with the help of their faulty meter. After making the complaint they don't even entertain the customers. Just insisting that the reading is as per the consumption. They are not listening to the customers complaint. I send them number of mails also regarding the same but they...
Complaint comments  Read comments [1]Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — still not received any proper feedback on my complaint

 Indian Press on Oct 28, 2019
I had made two complaints on your forum regarding faulty meter reading of msedcl company. But still haven't received any feedback to resolve it. I got call from their head office only once and got reply that it will be resolved very soon. But after that they went on sleeping, cause till now they are not turned up to make any effort to resolve it. So i really want to know whether they really a responsible organization or set up just for aiming to make money by giving such faulty meter reading. Ask them is there any shame left by them cause it is a now many days that they haven't pay any attention...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — my meter reading is not given regular wierman

 uttreshwar chede on Oct 27, 2019
Sir mi naigaon ta. Kaij dist. Beed ha adress ahe ani yusuf wadgaon he amhala septetion ahe. Tar mala light bill he reading pramane yet nahi. Maja vij waper ha 1led bulp ahe ani 1 fan ahe to hi fakt ratri. Tar mala light bill he 2 patine jast bharav lagat ahe. Ani ya station che wairman he regular reading n gheta andaje bill pathavtat. Maja custmer no.[protected] ha ahe he majya aichya nave ahe. Tari aplyala mi vinanti karto ki majya ya light bilach yogya tya reading nusar bill pathvave hi vinanti. Please sir mi geli 6. Ahine zali 2 pat paise bharat ahe....
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

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