Mahadiscom / MSEB / MSEDCL Customer Care
Maharashtra State Electricity Distribution Company Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
2212
COMPLAINTS

Mahadiscom / MSEB / MSEDCL Customer Care

Maharashtra State Electricity Distribution Company Ltd.

FacebookLinkedIn
Address
Hongkong Bank Building, M.G. Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1236
down
550
up
1236
down
550

Phone:
Phone:
up
535
down
241

Fax:
Fax:
+91 22 2261 9699  
+91 22 2261 9699  

Customer satisfaction rating
2%
Complaints
2212
Pending
0
Resolved
38
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Sort by:

Mahadiscom / Mseb / Msedcl — electricity cut off

 Anisha Vora on Apr 21, 2019
In thane near ganesh talkie @geeta chs ltd i m facing current problem since 1 n half hour pls help us as soon as possible as kids cnt sleep without electricity. Its very careless on ur part to do this at mid night... Hope u will resolve soon or else its very pathetic to be with u... Its every year problem in summer by ur side but u dnt recticfy yet...
Complaint comments  Read comments Complaint category Family & Relationships

Mahadiscom / Mseb / Msedcl — increment of bill

 yash4321 on Apr 20, 2019
To, the complaint officer
Mahavitaran energy,
Dist:-jalgaon (Maharashtra)
Tal:-raver (Maharashtra)
Savda (425502)
C/n:[protected]
Dear sir, i am getting a very excess bill that is near rs.2500/-
. The bill appears to be inflated as i know for certain that our consumption of electricity is not so high as to warrant such a high bill. Our all previous bills were in between rs. 1000/- to 1500/-. I request you to please look in this matter seriously and send your person to check weather somebody is doing theft of electricity from our meter or the meter...
Complaint comments  Read comments Complaint category House, Apartment Rental

Mahadiscom / Mseb / Msedcl — charging random bill amount due to faulty meter for which complaint register six months back

 shivajiraojagdale on Apr 18, 2019
[protected]
0345
Faulty
average bill Approx.400
Bachelors staying 1F, 2T
register complaint Nov for Faulty meter, no action
Meter cut for not clearing dues
clearing all dues connected same Faulty meter
Now again they are charging me randomly.
following up but they are saying we dont have meters
paid 10000+ Which should be around 2000
Pls help...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — high electricity bill after 20 months

 Nimish Patil on Apr 18, 2019
I have received an average bill of about Rs. 730 per month for the past 20 months and suddenly for the month of March 2019 MSEB Nashik have charged me a very high bill of Rs. 2130.

I went to complaint at the local office and they threatened me that they will also charge fees for previous bills. Please help as i have never received such a high amount of bill and they also threatening for fines and fees for previously paid bills....
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — penalty on changing meter if reading is not updating

 Abdulgafar on Apr 18, 2019
Consumer Id[protected], Attaching screenshot as reading is not updating scene April-2017, but generate a bill every month and i paid, now meter has been changed in jan-2019, And Flat owner deducted Rs.2000 as penalty paid for the changing meter, and he is not showing receipt,
My concern is that is this matter is related to penalty and how it is calculated?
as i paid bill every months average bill generated, and meter was faulty.
May i know the Penalty paid for this meter change?...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — reconnection charges

 vinjog on Apr 16, 2019
Hi,
My consumer no. Is[protected]. The msedcl peoples disconnected electricity on 05 march 2019 due to pending bill, which i paid immediately. Eventhough i received bill with avg. Amount. I complained to office. They reduced min. Bill to 100 rs., (Though it is 85 in actual), which i paid immediately.
Now they are asking to pay 118 rs. More (Arrogantly as usual) to reconnect again. Is it another way to ask bribe? Why should consumers pay unnecessarily though they had not used any electricity?...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — delay for new agriculture connection

 NMuktar on Apr 15, 2019
Dear Sir/ Madam

I had applied to MSEDCL for Agriculture new electric connection vide App.No.11780175 dated 19th Dec. 2017 along with all the necessary document.
In this regard I would like to inform you that, your technical person has already visited in my farm for joint new electric connection and verified all the requirements as required by MSEDCL Department. He had given said clear report to concern MSEDCL department. This all procedures have been completed in the month of Dec.2018.
Also I would like to express my grievances; due to delay of Electric new connection...
Complaint comments  Read comments Complaint category Other

Mahadiscom / Mseb / Msedcl — heavy power cut in pune sangvi division

 atharvam89 on Apr 15, 2019
Power cut for more than 1.30 hrs at 3 am, contacted mseb fpoc but they either not pick up the phone or always busy and never know the reason and estimated time for power cut. Very irresponsible staff and despite staying in such big city it feels like a village everyday. Very bad staff in mseb wakad division. No preparation for bad weather by them very badly managed...
Complaint comments  Read comments [2]Complaint category Other

Mahadiscom / Mseb / Msedcl — frequent power cuts during exam days

 Symantecravi on Apr 13, 2019
We are experiencing heavy power cuts today and experienced the same during the same time last year. While the heat in atmosphere is reaching new heights and kids going in for their exams, such frequent power cuts has made our lives miserable and helpless. It is also painful physically as we elder family members who are unable to sustain these unprecedented, unplanned power outages. The power and electricity ministry should look into this on critical priority and help resolve this issue....
Complaint comments  Read comments [1]Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — default bill for cons. n0 021528843643 since july-2017

 rakeshdpmt on Apr 13, 2019
Dear team,
I am getting the default bill for cons. N[protected] meter of 150 unit per july -17 to june[protected] to 1050 rs) after july -18 getting 250 unit per mouth till now. I actual power consummation is not more than 60 unit per month use item/ time given below for reference,
Item description rating/wattage (W) no. Of hours of use per day quantity consumption per day (Kwh) consumption per month (Kwh)
Led bulb 7 5 3 0.105 3.15
Led bulb 6 1 2 0.012 0.36
Fan 50 8 2 0.8 24
Air conditioner (Not working since 2014) 1000 0 1 0 0
Refrigerator 180 9 1 0.54 16.2
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — frequent power cut and low voltage problem

 Sandhusingh on Apr 13, 2019
Consumer no[protected]. Building situated near mit college aurangabad named shree vyankatesh residency. Building provided two phase supply out of these only two flats connected with one phase which is over loaded and frequently cut. Due to low voltage our building lift is also not working. I am resident of 4th floor and heart patient. It is very difficult to use stairs every time. Please do something to resolve the matter and lift be made operational.

Thanking you

[censored]al singh...
Complaint comments  Read comments [1]Complaint category Other

Mahadiscom / Mseb / Msedcl — wrong meter reading taken for months, no response after complaint

 Indian999 on Apr 13, 2019
The meter reading which is shown in meter is wrong, even after complining so many times in tool free no. No action is taken.
Problem is they have just stick some unit reading everytime.
When nobody is staying at the home how come for months the meter reading comes to 68 units.
Previous complaint no:[protected]
I had mailed also couple of times with electricity bills.
Why even after complaining so many times no action is taken.
In my building lot of them have the same problem, the agents who read the meter are doing fake readings. This is serious issue....
Complaint comments  Read comments [2]Complaint category Other

Mahadiscom / Mseb / Msedcl — heavy voltage fluctuations.

 abhikumbhar.14 on Apr 11, 2019
From past few days due to summer, everyone has been running air conditioners at night. Due to which there is heavy fluctuations at my residence result of which voltage reduces and spikes high which is dangerous. We are not able to switch on ac due to this particular reason. Every night a single phase electricity goes off for 10-15 mins, and this happens several times in a night which is frustrating. We are not able to peacefully sleep.

Consumer no:[protected]
Bu: 4127
Name: suresh narayan sapkale...
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — no electricity - power failure

 Nosttr on Apr 11, 2019
Power failure from last 24 hours in office at haware centurion mall complex at sector 19, nerul, navi mumbai.
Made complaint on mahadiscom toll free number 12 hours before, still no action. There was no notice and bill also paid on last date. Still, electricity was cut without any notice. All previous bills and current bill also paid.
Why are they cutting off electricity on last date of payment itself. It is not understandable.
Please check my consumer number. Consumer number is[protected].
Please send lineman and restore electricity as soon as possible....
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — tree cutting from outside and inside dp station

 hanamant hulasure on Apr 9, 2019
Dear sir,
I am the manager of 43 privet drive society which is situated in balewadi area.in front of our entrance gate their is mseb dp which is in denzors condition and it is harmful for our society as well as animal (Which are sleeping below of dp) because their is lots of big trees are grown up and surrounding area is not clean. But no one any mseb person looking this matter please resolve this problem as soon as possible....
Complaint comments  Read comments Complaint category Society & Culture

Mahadiscom / Mseb / Msedcl — about mahavitaran app on mobile as well as online on pc

 Shurparak on Apr 8, 2019
I wanted to pay online bill for last few months on pc as well as on mobile through mahavitaran app, but site is not opening even after trying for literally thousands of time.ts surprising to see that your provide electricity but there is no current in your website. You are ruining digital india initiative.
When i opt for view bill option, the error appear.
The further surprising thing is when I pay bills by other apps like paytm or phonepe etc. it works.
Is mahavitaran is helping these apps?
Please resolve this issue asap if your consumers matter to you....
Complaint comments  Read comments [1]Complaint category Internet Services

Mahadiscom / Mseb / Msedcl — online bill payment done and no receipt

 Dilip Golande on Apr 8, 2019
Please be informed that i was supposed to pay an amount of rs 240 in the month of april 2019 as shown by mahavitaran app accordingly i paid this amount online but the payment receipt not generated
Date paid - 8 apr 2019
Transaction ref - axisae6e6v8q4703
Amount rs 240
Consumer no[protected]
Name - diliprao dadaso golande
Email [email protected]

Please confirm the receipt of this payment and provide the receipt for the same...
Complaint comments  Read comments [1]Complaint category Other

Mahadiscom / Mseb / Msedcl — regarding non replacement of my defective electricity metre consumer no. 000012136676

 Corpbank123 on Apr 8, 2019
I am currently residing at flat no. 605/a wing “jasmine tower”, vasant vihar, thane (West), which is having the electricity connection bearing consumer no.[protected].
I am requesting the mseb office kolshet division, thane for replacement of defective metre from last two month. However, the same has not been replaced and their is no positive response for replacement for defective metre and neither given any confirmation about the replacement of defective metre. Though i am requesting them from last two months.

On 25.03.2019 again the higher electricity bill for the...
Complaint comments  Read comments Complaint category Employees

Mahadiscom / Mseb / Msedcl — removing meter

 Pinaki Joardar on Apr 8, 2019
I live in channel residency coops takka, panvel. My electric meter was removed andxtaken away by mseb panvel staff on 27mar, 19 inspite i paid bill online on 25th mar well before due date 4/4/2019, after moving pillar to post they asked to pay rs 118.00 for again reinstallation it.
I would be grateful if mseb can at least acknowledge me for action so it never happens to other common citizens....
Complaint comments  Read comments [1]Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — removing pole from colony

 Amit P. Gaikwad on Apr 7, 2019
After installing underground electricity connections, electricity pole needs to be removed out from resident colony. It is big obstacle for small and big vehicles.
Electricity people came once to remove that poll 2 years back but the person living near the poll not allowed them to remove it as the space and road occupied by that pole is advantage for them to use extra public space.
This is my honest request to you to remove that unused pole and help us to tackle this problem....
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Recently Discussed

(7 minutes ago)
Sulekha.com
owner refused to give back advance for his mistake
(15 minutes ago)
Flipkart
lock account
(17 minutes ago)
Reliance Digital
regarding resq service
(23 minutes ago)
Careermarts.com
fraudulent attitude to the consumer
(32 minutes ago)
Zomato
zomato - order # 1300292445 (stinky mutton tikka from sanjha chulha-kailash colony)

Featured Complaints