Mahadiscom / MSEB / MSEDCL Customer Care
Maharashtra State Electricity Distribution Company Ltd.
Customer satisfaction rating: 2%
Submit a Complaint

Mahadiscom / MSEB / MSEDCL Customer Care

Maharashtra State Electricity Distribution Company Ltd.

Hongkong Bank Building, M.G. Road, Fort
Mumbai City District
India - 400001

Customer Care Phone Numbers and Contacts


+91 22 2261 9699  
+91 22 2261 9699  

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Mahadiscom / MSEB / MSEDCL related photos (336)

Mahadiscom / MSEB / MSEDCL Complaints & Reviews

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Mahadiscom / Mseb / Msedcl — unsolved complaint - 000008615840- consumer -020011981462

 Suresh1806 on Sep 20, 2018
Good Afternoon,
Im following up with Mahadiscom for my complaint on High bill since last 4 months, I have mailed them multiple times but still not getting any response.
Complain is still unresolved but they never fail to send thier person for disconnecting the line if there is delay in paying the bill.
They want to me pay the bill which is disputed and for which I have complained, still I have made part payment of that bill.
Below is the compliant mail sent to MAHADISCOM but did not receive any response.
"This is to keep you informed you that my complaint number...
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — I am complaing about higher side electric bill

 kailashkite on Sep 20, 2018
Reading taken by the M.S.E.B is average meter reading and not the correct meter reading as there is a problem in electric meter ( Con. No.[protected]
Our Letter dated 01.08.2018

Dear Sir,
with reference to above letter dated 01.08.2018 I hereby state that till date no any reply is received or no any step has been taken by you office to replace the electric meter till date. You are hereby once again requested to look into the matter immediately and let us know in writing for further action taken by you. I am suffering by paying the higher...
Complaint comments  Read comments Complaint category Unauthorized charges

Mahadiscom / Mseb / Msedcl — faulty meter - no response even after 4 months

 dipashreekhanna on Sep 19, 2018
Consumer number[protected]
Bu/circle/code: 4464 - virar west s/dn
Meter number[protected]

This is regarding faulty meter for my residence in virar west, residency park 2. Because of this default meter reading for the last 6 - 8 months has been 151 units a default of rs.[protected]/- per month.

I hv registered a complaint online and also personally visited the mseb office on 19th may 2018. But sadly there has been no resolution. Calls to all officials of mseb office to follow up for replacement of the meter have been of no use.

I need...
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — mahadiscom / mseb / msedcl payment got debited but online bill payment was not processed

 anikethk on Sep 19, 2018
I did the electricity bill payment of rupees 2770/- on 27/08/18. The amount got deducted from my credit card, but the bill was not processed.
Later after few days checked the Mahadiscom website, but still my payment was not reflected

I again paid rupees 2790 on 13/09/2018 from paytm . I got the successful payment message but still it is not processed.

Mahadiscom website is still showing that i have not paid my bill, but my money has got deducted twice.
4745 is the business unit...
Complaint comments  Read comments Complaint category Credit Cards

Maharashtra State Electricity Distribution Co. Ltd — meter is not working

 Kishor kumar sapkal on Sep 18, 2018
I am the consumer of MSEB NASHIK .my consumer no. is[protected].
Since August 2018 meter is not working & it was came to my knowledge when bill for the month same was received by me I immediate complaint on 31/08/2018 on help line number[protected] & complaint no. is[protected] & i have personal submitted my application in gangapur sub division office .I have also meet with Mr. Gaikwad incharge of gangapur office
& also meet with MR survanshi line man but there is no result till date .
I am pensioner & i am not in position to go here there frequently so please do some...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — advanced payment of money for august and september 2018 is not honored and charged the bill.

 Prabha Joshi on Sep 18, 2018
Consumer no [protected] in the name of smt usha kale, flat no 413 b buiding athashri baner41045.
I had paid electricity bill for the the month of july 2018 dated 09 july 2018 on line. Transaction ref id - npnb[protected], bank ref no.[protected]. Again i paid amt rs 810 on 09 july 2018 on line. Transaction ref id-npnb[protected]. Actually this amt 810 supposed the be the advanced payment for the month of august and september 2018. The bill of august2018 rs 660 and bill for september 2018 is not covered. Kindly adjust the bills of aug and sept with amt. — prabha joshi...
Complaint comments  Read comments [1]Complaint category Other

Mahadiscom / Mseb / Msedcl — payment made via google pay failed and not refunded

 sagarbiswas97 on Sep 17, 2018
I made a payment for my msedc bill on 1st september 2018 for ₹1010 via google pay app.
The amount was deducted from my bank account but the bill payment was failed. As i checked with google pay customer service associates they told me the status of my transaction is resolved and msedc refunded the amount. But when i checked my account no refund was made by msedc or google pay.
Bill number: [protected]

It has been 17 days but no refund has been initiated to my account.

Request you to please look over into this issue and refund asap....
Complaint comments  Read comments [3]Complaint category Municipal Corporation

Mahadiscom / Mseb / Msedcl — regarding excess electricity bill

 Chikhaidara on Sep 17, 2018
Dear sir/madam,
I am residing at row house no. 8, lenyadri chs, plot no. 47/1, sector-19 'a', nerul (East), navi mumbai-400706.
We are three peoples living here and use of tubes/fans/ac, s and othere appliance are bare minimum in a day, even after we are getting abill of about rs. 5000/- to rs. 6000/- every month, since last 5 months, it seems to be extremely high for my level of usage. That might be the issue with the meter which is not functioning properly.
Kindly look in to this matter and do the needful asap.

Thanks and regards,
Vilas wankhade
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — incorrect billing - vasai mahavitaran - vasai

 Manali M. Patke on Sep 16, 2018
Dear sir,

In this connection kindly note that the undersigned had already made an advance payment alongwith previous dues with the following details:

Collection centre:[protected] navbharat urban vasai (U) suburb dn off
Consumer no. :[protected]
Receipt no. : 054008 / 2727323 dated 15.06.2018
Previous dues upto 08.06.2018 : rs. 1800.00
Amt. Paid : rs. 2800.00 (Incl. Rs. 1000/- as advance)

Please also note that all the previous dues alongwith the advance bill has been paid, but electric supply is still not re-connected, hence...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — online bill payment not appropriated

 gopass on Sep 16, 2018
Pl refer my consumerno[protected]
I have paid the bill for the month of aug/2018 for rs.2060
By online method through credit card no sbi 7231 on 03/09/2018
But your online view bill status is still showing unpaid status.
Please correct it
A complaint was sent to your helpdesk_pgmsed but there is no response
As my next bill for sept is due, please clear it at an earliest
Gopal sunderrao solunke
Complaint comments  Read comments [1]Complaint category Other

Mahadiscom / Mseb / Msedcl — website not performing as per the expectations.

 Nikhil Vakhare on Sep 16, 2018
Though msedcl recently assured that '' has been responding appropriately after resolving server issues, i have wasted my time in opening this website. Even after trying to visit the website multiple times a day i did not get single response from website. My 'energy bills' are still pending to be paid online. I want this problem to be solved immediately or give me compensation for loss of my time and money....
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — i am complaining for not getting mseb new connection

 sunitarajesha on Sep 15, 2018
Dear sir/madam,
I rajesh r agarwal applied for new meter connection for office (Detail address given below). I paid the new connection charges on 06aug2018 but still i did not receive the connection. New consumers who applied after me also allotted the meter but not to me. When i went for inquiry the concern officer not answer properly and using bad langauge. He alos said go and complain do what you want to do. I request you to pl look into the matter and allot new meter to me at the earliest. (Meter payment receipt is attached) pl find details as below,
Name - rajesh agarwal
Complaint comments  Read comments Complaint category Business & Finances

Maharashtra State Electricity Distribution Co Ltd — power cut off few days back

 Lata Sutar on Sep 15, 2018
Shyamsundar sutar
966 kondyat khalchya wadi rajapur
Power cur off few days back
Consumer no.[protected]
Type of supply lt supply
Zone konkan ratnagiri
Circle ratnagiri circle
Division ratnagiri division
Subdivision rajapur ii s/dn
Assigned billing unit 4763
Requested load 0.72
Kw contract demand ;1.0 kva estimated number 2665995 dated 27 aug 2014...
Complaint comments  Read comments Complaint category Home & Garden

Mahadiscom / Mseb / Msedcl — my name correction

 Ashwini Parteti on Sep 14, 2018
My consumer no :[protected]
On monthly bill the name :aswini ankushrao parteti

The above mentioned name has some spelling correction as follows,
Ashwini ankushrao parteti

Please need to make correction in the mahadiscom data, so that on monthly bill it should appear correclty.
I need this change because this is one of the required document for the issuing passport.

Please guide/help me for doing the name spell change on monthly bill....
Complaint comments  Read comments Complaint category Police

Mahadiscom / Mseb / Msedcl — break electric wire in farm

 Er Chandrashekhar Birkad on Sep 13, 2018
Hello sir. My consumer no is[protected]. There are no electricity for agricultural purpose from last 15 april 2018 because break cable and pole condition also poor. Lot of problem face farmer for arrication. Already three time complaint and application also given electrical hinganghat region. But action taken. Do needful action. From umari farmer request you that this is done loss of crop. Very poor support from staff of electricity department. They were aware of farmer problem....
Complaint comments  Read comments Complaint category Other

Mahadiscom / Mseb / Msedcl — staff complaints

 Hashimsayyed on Sep 13, 2018
I mr hashim sayyed
I can visit ur nasheman branch mumbra at 1:30pm regard paid my bill but counter will be closed and i can talk to the lady shi told me lunch time and and counter open aftr sum time and given rudly response and closed the window but the thing is lunch time is 2:00pm to 2:30pm and i can call to the senior mr. Khalid sirse but hi will not given possitively response i am not happy with ur service ur staff given bludy hell services to the customer and ur senior also not given possitively response...
Bad bad bad service...
Hashim sayyed
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — other consumers messages come to my mobile

 skd dham on Sep 12, 2018
Respected sir/mam

I want to place a complaint regarding my mobile number is used by other consumer.
I am receiving so many important messages of the following consumer number; such as its connection date, bill etc
The consumer no. Is[protected]/4683... This is not mine.
It is creating unnecessary botheration and confusions.

My consumer no is[protected]/4683
Please resolve this issue as soon as possible
Complaint comments  Read comments Complaint category Other

Mahadiscom / Mseb / Msedcl — power supply 300 to 320 v so change phase & discontinue supply in working hours

 Panchal Somnath on Sep 12, 2018
We are siddharth auto engineers jcb dealer in latur district. From last week we have excess power supply from mseb which is 300 to 320 v. Due to this problem we have computer & invertor problem. Also discontinue supply from last month in office working time so we have more problems from mseb so solve our problem.

Meter no[protected]

Address - kasale complex, kanheri chowk, ring road, latur 413512

Mob no - [protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Mahadiscom / Mseb / Msedcl — correction of name [Resolved]

 tushar P on Sep 11, 2018
Dear All
My Name Is Vilas Laxuman Parab
MSEB Consumer Number[protected] /4643 shil Division -III
Kulswamini Chwal Romm Number 6
Dharmaveer Nagar
Diva 400612

By Mistake MSEB mentioning My Name In Light Bill Vikas Laxuman parab but my name is Vilas Laxuman parab and iam all ready all document submitted.below attached please help me .this case 2011 that time to i am requesting to Mseb ....
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — online payment of msedcl for the month of august paid in september

 roma chemical pvt ltd on Sep 11, 2018
Online payment date was 09.09.2018 & 11.09.18 and onward
Due to technical error of msedcl site unable to process or pay the bill dues for the month of august 2018 to be paid in september-18

Technical information (For support personnel)

Error code: 403 forbidden. The server denied the specified uniform resource locator (Url). Contact the server administrator. (12202)

Consumer number[protected].

As per customer care received guide line to pay from portal of msedcl quick view bill payment but it was observed that the amount is...
Complaint comments  Read comments [3]Complaint category Business & Finances

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