Mahadiscom / MSEB / MSEDCL Customer Care
Maharashtra State Electricity Distribution Company Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
1085
COMPLAINTS

Mahadiscom / MSEB / MSEDCL Customer Care

Maharashtra State Electricity Distribution Company Ltd.

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Address
Hongkong Bank Building, M.G. Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
274
down
152


Fax:
Fax:
+91 22 2261 9699
+91 22 2261 9699

Customer satisfaction rating
1%
Complaints
1085
Pending
0
Resolved
13
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Mahadiscom / MSEB / MSEDCL related photos (148)

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Mahadiscom / MSEB / MSEDCL Customer Care related pictures (148)

Mahadiscom / MSEB / MSEDCL Complaints & Reviews

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Mahadiscom / MSEB / MSEDCL — Shifting Of 11kv Pole as soon as possible.

 Pravin221 on Apr 23, 2017
Sir,
With due respect, want to do application for shifting the 11 kv line pole from corner (south-west) of my plot at New Friends coloney, behind Poonum Rsidency, plot No.19, Pinglai, Dist-Bhandara (441904) MS. This line is dangerous for residential point of view & accident may cause at the time of construction.
So, I kindly request to take immediate action such that any untoward incident involving life & property can be avoided.
Submitted for your kind attention and necessary action at your end please.

Thanks!
Yours sincerely

Pravin...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Dangerous leaf of huge Palm tree

 Annu1957 on Apr 22, 2017
My consumer no is 170015905819. We have a palm tree in front of the house. The leaves are huge and have fallen a number say five times. There are children playing outside on road. Before any drastic incident happens I request you to please cut those dry branches. I am writing this as I have told a number of times but nothing has been done so far. Any incident I will not be responsible as I am tired of complaining over the phone so have giving in writing. I am even happy to bear any expenses if you like. Even yesterday one branch fell and escaped before any incident could happen.

Name....
Complaint comments  Read comments Complaint category Home & Garden

Mahadiscom / MSEB / MSEDCL — Light bill customer number : 0000090204602 sri samraj chintamani wonder

 Ganesh Parte on Apr 21, 2017
Dear sir, madam,

I am speaking from ishwar nagar swami vivekanand school chawl my last

Month bill i have already paid date on 18-march-2017 as a rs-520

Bill receipt number : 4435202511070770

As i am leaving on rent this house with my younger brother
My house is whole day close then we comes in house at 10:00 pm

We are not using t. V. Freeze, in my home you can check

We are using only computer also

This month we got bill rs.1850.00 we shocked how can be come so much bill
Complaint comments  Read comments Complaint category Furniture

Mahadiscom / MSEB / MSEDCL — Low voltage power supply

 Sameer Dandekar on Apr 20, 2017
In our region, At Mahalunge, PO Borli Mandla, Tal Murud, Dist Raigad,
PIN 402202. Supplied voltage is very low and poor quality.
Supplied voltage is within range of 120 VAC to 170 VAC.
In this area 90% population is farmers.
Very difficult, sometimes impossible to run pumps. Many times pumps motor found tripped or burnt due to overload.
Please look into this matter and hoping early solution of our pain....
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — Online payment issue... [Resolved]

 Amit Nimgaonkar on Apr 19, 2017
My consumer no. is 330244789978 on 7.11.2016 i was deposited online payment of rs 820 in the bill of january the bill came with 820 which is deposited by me on 7.11.2016. i informed the concerned authority they told me to give bank statement so i gave all relevant documents the they cut 820 on my bill and the remaining amount of rs 1510 which is deposited on march. they told me that this is ho added the bill hence you should make an request for. many time i make call to customer care but they doesn't informed me. so in the month of april also 820 added in my bill so please assist me....
Complaint comments  Read comments [1]Complaint category Other

Mahadiscom / MSEB / MSEDCL — Non-resolution of complaints

 kpsankaran on Apr 19, 2017
My msedcl connection ref. Nos : house no. 000054210442
Billing unit : 4733
Location - bhandup east, mumbai 400042.
My mob. No. 7738050571

Complaints :

1. Msedcl sends me an exhorbitant bill by showing meter as faulty whereas it is perfectly working!

I go to the local office register a complaint to the engineer at the local msedcl office. He corrects my bill and i pay for it. But the concerned department does not bother correct in their system.

2. I get again exhorbitant bill by showing meter as faulty.

I...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Change of faulty meter which is not in use (no display) [Resolved]

 gause fakki on Apr 17, 2017
Consumer no:- 000228765911
division :- 4753 Vashi
I have been following up with mseb since last one month to change the meter because the meter doesn't show display, which is not in use as the flat is vacant and the display of the meter have gone as well, however as its not in use I have kept the main switch off, the officials say that they have not received meter since last few months, I believe this excuse isn't valid I request you to kindly change the meter at the earliest as the meter isn't in use.

contact me at :- 8828158786....
Complaint comments  Read comments [1]Complaint category Other

Mahadiscom — Online payment not show on record

 aviwankhede on Apr 15, 2017
Dear Sir

following transaction not show on mahadiscom / sndl record and balance shown on bill pls check and solved it.

Transaction details
Transaction Reference Number
HSM35086822586
Bank Reference Number
648991
Transaction Date and Time
31-01-2017 18:07:48
Consumer Number
410016233467
Billing Unit
4684
Processing Cycle
04
Due Date (dd/mm/yyyy)
27/01/2017
Bill Amount
370.00...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Failed bill payment, but same amount debited from the saving account

 santoshgadekar on Apr 12, 2017
ON 10/04/2017 I had paid my electricity bill using Mahavitaran app of MSEDCL. As the slip of the same is provided below shows that the payment status as failed. Though i have got message from PNB bank that the same amount has been debited. And then after i waited for 2 days to update the status either in my bank account or in bill payment history page of mahavitaran. also tried to contact both PNB bank and MSEDCL bill payment customer care but issue has not been yet resolved....
Complaint comments  Read comments [1]Complaint category Other

Mahadiscom / MSEB / MSEDCL — Faulty Meter and exorbitant electricity bills

 Vijay Navgire on Apr 11, 2017
Dear Concerned,

This is to bring to your notice that I have raised several complaints and have been following up with MSEDCL, Wagholi as well as Rural Office at Hadapsar for faulty meter and subsequently exorbitant bills every month.

My consumer no. is 170520005130. My address is Green Groves, Wagholi.

From September 2016 till Feb 2017, every month bill shows 224 units consumed. Mr. Vilas Mahadik at Hadapsar took a complaint about the same in the month of February and yet this has not been resolved.

Again on 6th April 2017, I received...
Complaint comments  Read comments [1]Complaint category Utility Services

Mahadiscom / MSEB / MSEDCL — Meter Change request

 Raju075 on Apr 7, 2017
Hi,

I have may many service request for change of my meter by none of the request were resolved. below are my request. Everytime I need to pay for more than 100 units, but I consume nearly 70 - 90 units per month. for correction they are adjusting the units per month. so please suggest.

Consumer Number 176018193893

000005668689 Complaint - High Bill Assigned 05 Mar 2017 11:24:10 AM
000005668673 Complaint - Meter not functioning (No Display) Assigned 05 Mar 2017 11:21:01 AM
000005127344 Complaint - High Bill Assigned 26 Nov 2016 04:42:31...
Complaint comments  Read comments [1]Complaint category Other

Mahadiscom / MSEB / MSEDCL — Discrepancy in meter reading taken

 Real Superorthodoc on Apr 6, 2017
The meter reading taken for electricity bill is more than 30 days and has been done multiple times before. This has been brought to notice now and due to increased days reading, the tariff is increased accordingly and the final bill is increased multiple times. I would like to lodge a complaint regarding the same as it is the only way to get justice.
I request you to please look into the matter personally and bring justice to the common man like me
Awaiting for your reply
Regards,
Vasundhara Chakor...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Undue electricity bill

 loknathc05 on Apr 4, 2017
Dear Madam / Sir,

I have received my Electric bill during the period of 20th Jan-21st feb, 2017. The bill amount is Rs 1750. The bill appears to be inflated, as I am out of India and no one is staying at my residence. The consumption of electricity is not possible.

I am physically unavailable to the country. So present there and submit any complain is not doable. Kindly look into the matter and do the needful.

Best Regards

Loknath Chattopadhyay.

Consumer No:002140507884

Old Consumer No:R-8639

Billing...
Complaint comments  Read comments [1]Complaint category Utility Services

Mahadiscom / MSEB / MSEDCL — High bill charged and no action even after complaining several times from past 5 month

 pankaj_prajapati9 on Apr 2, 2017
Dear Sir,

Myself Pankaj Prajapati a MSEB consumer of Achole unit - 4867. My consumer no. Is 001981291626. This mail is regarding to no action taken regarding to wrong bill posted and frequent meter complaints since 5-6 months.

Till now I have done several complaints from by presonally visiting to Achole office regarding my high bill charges and meter status showing RNT as well as I have done online complaints, my complaint no. are 4807018 which I did in September16 and because of no reply again a new complaint was loged no. Is 5326917 but neither the achole office...
Complaint comments  Read comments Complaint category Municipal Corporation

Mahadiscom / MSEB / MSEDCL — Wrong Billing and Fixed Meter Reading From Last 5 month

 Sunit kamble on Apr 1, 2017
As I noticed my billing from last 5 month meter reading showing same i.e '219 Unit'. and current and previous reading also shows same i.e.9723.how's that possible. If this readung is valid then bill may be generate of 0 Unit only but price in every month varies and amount always more than Rs.1600. And in last months bills i.e. March 2017 MSEB got height of mistake, they give the meter picture of another consumers and printed on my billing. so this is almost frauding us. as per current current and previous reading bill may b normal that is below 2Rs.200 but they charged huge amount. Meter reading...
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — Billing Reading not monthly basis

 ram2k49 on Apr 1, 2017
Dear Sir,
MSEB reading in month of Feb-17 recorded on 26th Feb. But for the month of Mar-17 reading taken on dated 28th evening instead of 25th Mar to count 30 days billing.As the reading taken delayed by 3 days, units in the month of March are more (103 unit).So the per unit rate for billing will be 6.73 Rs/- instead of 2.98 Rs/- which is not acceptable.
So it's my humble request as my average unit/day is 4 units reduce the 12units & generate the billing so that I will pay the mar bill as i did regularly or i will not pay the bill in this march month.MSEB adjust the reading unit...
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — Harassment (wrong metre billing)

 kumarros on Mar 30, 2017
This is to inform you we are staying in pune on rent and paying electricity bill on time even then ELECTRICITY BOARD people are coming and disconnecting our meter.
talked to even higher authorities but even they do not help
i am providing the no.s which really caused us inconvenience
Mukund Telke: ph no:7875767509
MSEB Bansode: ph no:7030954690...this person was drunk on duty and continuously saying i am disconnecting your line because today is year ending and i have to reply my boss at evening meeting....
Complaint comments  Read comments [1]Complaint category Employees

Mahadiscom / MSEB / MSEDCL — Complaining about highway lights

 Milangidwani1 on Mar 29, 2017
Hello it is very painful to tell you that the street lights in our town are not being switched on even after installation as they have installed more than 100 pols but they only lights up 10 in the main market due to this road accident are increasing and the people crossing roads in dark area are harmed and also animal's are brutal killed
place ballarsha dist chandrapur
442701
please take strict action against this and request u to make the maintenance on regular basis...
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — High bills and no action taken

 gad on Mar 27, 2017
Date – 27 March, 2017
To, Complaint board, MAHAVITRAN, Aurangabad
Sub – Higher electricity bills, non attendance of complaints and continuous bad torturing about recovery
1] I am residing on rental basis at Flat no.8, Sammrudhi Arcade, Darga chowk, Shahanurwadi, Aurangabad since 10 months. From the first month electricity bills coming on very high side. Below is the list of bills month wise. We have shifted in this flat on 19 May, 2016.
Owner name – Saroj Ramesh Navathe Residence and complainant’s name - Sunder Latpate
Consumer number – 490012290036
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — Kindly shift the 11 KV Line Pole (Ht /Lt Overhead) from the residental premises/building

 Mohammad Niyaz Ansari on Mar 27, 2017
Sir, pls kindly shift the 11 kv line pole (Ht/lt overhead) from the residential premises/building in Said Nagar Ranala Plot No.183 H.N. 1716 Ward no-1 DTC 43 Ranala Dist. NAGPUR
It is in a hazardous condition near the building where we live. So you are kindly requested to take immediate action such that any untoward incident involving life & property can be avoided.
Thanks!
Yours sincerely
JAINA NUJAHAT(Mob. No.8975596439)
Ranala Kamptee.

Consumer no.411940004012
Name - shri Jaina Nujahat Altafur Rahim

NOTE:-11KV Line poll private...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

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