Mahadiscom / MSEB / MSEDCL Customer Care
Maharashtra State Electricity Distribution Company Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
1804
COMPLAINTS

Mahadiscom / MSEB / MSEDCL Customer Care

Maharashtra State Electricity Distribution Company Ltd.

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Address
Hongkong Bank Building, M.G. Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
949
down
439
up
949
down
439


Fax:
Fax:
+91 22 2261 9699  
+91 22 2261 9699  

Customer satisfaction rating
1%
Complaints
1804
Pending
0
Resolved
26
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Mahadiscom / MSEB / MSEDCL related photos (309)

Mahadiscom / MSEB / MSEDCL Complaints & Reviews

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Mahadiscom / Mseb / Msedcl — problem in a transformer but not yet getting result.

 Vinit fine organics on Jul 17, 2018
From 15 Jully 18 Problem in Transformer they know the problem and co-operate with us but no result yet on 17 th Jully time 3.25pm
From Last 2 Days of Vinit Fine Organics (Consumer Number .:[protected].Full production has stoped but we are follopinng every hours but yet result not came.
so, we are helpless.
plssss do the needfull.

Thanks & Regards...
Complaint comments  Read comments Complaint category Business & Finances

Mahadiscom / Mseb / Msedcl — power failure at residence

 Belaram on Jul 16, 2018
(Customer No.[protected] There is no power supply at BK No.1952, Room No.6, 7, 8 and 9 Ulhasnagar 421 005 since 19:30 (16/7/2018) and on approaching MSEB office it was stated that the complaint will be attended only on 17/7/2018 morning. It will be difficult to carry on full night without power supply. Kindly help in resorting power supply at the earliest. May I request for early action please....
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — complain regarding poor supply of electricity

 Neha Darbar on Jul 16, 2018
I am consumer resident of Evershine city, vasai west, wanted to bring to your notice that we are facing severe electricity supply problem daily. There is no current most of the time this is very bad that there is no proper management nor proper response from MSEB. U need to work on the same on priority as there are small kids, senior citizens in ever house and the suffering a lot bcoz of no current supply.

Sometime or once in week is still manageable but not every 2 day.

Request you to look into this matter and help us....
Complaint comments  Read comments Complaint category Other

Mahadiscom / Mseb / Msedcl — billing complaint - consumer # 001981464547

 aronit85 on Jul 16, 2018
Attn: Mr.Prashant Sonar, Addl. Ex. Engr.
Near Achole Sub Division, Achole, Nalasopara

Dear Mr. Sonar,

Hope you are doing well.

I am consumer #[protected], want to file a billing complaint. Our bill shows that we consumed 778 units in March 2018 and this electricity consumption is way too much than our regular consumption. We definitely did not consume anything close to 778 units of electricity.

Can you please look into the matter to see if there is some sort of error made while recording the reading or it is some sort of typographical...
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — payment got debited but online bill payment was not processed

 Abhishek Indapurkar on Jul 14, 2018
I made one light bill payment via https://wss.mahadiscom.in/wss/wss?uiActionName=getViewPayBill

Consumer Number :[protected] / 4396

Later I made payment by other bank it was successful

But Previous Attempt Light Bill Amount of rupees 1930, I made payment via union bank of India debit card . Amount was deducted from my account but suddenly page was expired . I made payment on 11th June 2018

Debit Card Bank Name : Union Bank Of India Debit Card

Reference Number / Transaction Id : [protected]

Please refund...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — extremely high billing for a flat

 ind.neeraj on Jul 14, 2018
Dear Sir/Madam,

I have received extremely high electricity bill from MAHADISCOM for the current month, while for the past 6 months i was getting a fixed bill of 250 units, stating that meter is faulty, upon inquiring they said it needs to be replaced, but will only be done after my complaint. And this month suddenly (out of the blue), meter started working and i got a bill of 4000 units for 62, 880 Rs.

I went to nearest MAHADISCOM office in Pimple Saudagar, they sent a line-man to check the meter. As per the line-man meter is working fine, so i have to pay the bill...
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — carelessness in billing

 sagaracpl on Jul 14, 2018
Dear Sir,
Please find below the charges (billed) me by MSEDCL which is because of carelessness in work of MSEDCL.
Feb 2018 Light bill - for meter reading from 7914 to 7914 = charged me for 100 units - INR 570 (paid)
Mar 2018 Light bill - for meter reading from 7914 to 7914 = charged me for 100 units - INR 590 (paid)
Apr 2018 Light bill - for meter reading from 7914 to 7914 = charged me for 100 units - INR 1170 (with arrears INR 601 paid)
From above bill it shows that I have paid for total 400 units from Feb to April 2018.
Again I got bill for
May...
Complaint comments  Read comments Complaint category Unauthorized charges

Mahadiscom / Mseb / Msedcl — pole ht wire broken and hanging on our main gate

 dilip141245 on Jul 12, 2018
I have to draw quick attention towards HT pole wire which was broken and hanging on our main gate.Its a very surprising thing that I had lodged online complaints on 1912 twice about 3 days ago but till date no response from MSEDCL.Its a very high risk safety issue and it may lead to electric shock because nobody knows whether broken HT wire may cause serious injury.Hence it is my request to sleeping officials of MSEDCL to look into the matter and removed this broken pole wire immediately....
Complaint comments  Read comments [1]Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — high electricity bill for mulshi area

 gauravko on Jul 12, 2018
My consumer no:[protected] and billing unit OBSD MULSHI.
I have received High Electricity bill for a months. When I realized in the first month, I contacted Mahadiscom's Officer at MAAN GAO personally.however neither the meter has been replaced, nor the charges have been rectified. Whenever i visited MSEB office team at MAAN GAO, they always say that they not help for this extra charge and you have to pay it. However no solution is provided. During my visit I had spoken with the officer on duty and obtained the phone number of the person who will be replacing the meter and rectifying the...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — excess bill charged & inspection of meter

 Tushar Gite on Jul 11, 2018
Past few months we are getting excess bill from MECB.

I'm requesting to Check our Meter as last few months we are getting Excess Bill, though there is no excess use . you can check past consumption history, it was just 60 approx.

Hence request to kindly confirm the reading/meter.

Consumer No.:[protected]
BU :- 4700, Chakan

Yours faithfully,
Tushar Gite
[protected]
email : tushargite92@gmail.com...
Complaint comments  Read comments [1]Complaint category Other

Mahadiscom / Mseb / Msedcl — higher light bill

 aslam sandu pathan on Jul 11, 2018
Sir, ,
I am getting my light bill from last 2 months higher than previous bills...now in the july 2018 i got 1030/- rs bill...i am using only 2 bulbs and 1 silling fan in my home..so kindly check and give me the reversal the some amount from my bill.then i will pay the remaining bill..

Regards
Sandu Sanwarkhan Pathan
pirbawda, tq.phulambri,
dtst. Aurangabad.
mob no : [protected].....
Complaint comments  Read comments Complaint category Electronics & Appliances

Mahadiscom / Mseb / Msedcl — unplanned power outages in industrial area

 SHREENERGIA ENGINEERS on Jul 11, 2018
We are Small scale industry in Tungarfata Vasai East area. As we are paying bills as per legal norm, we have right to have reliable and consistent power. It has been noticed that reliability and quality of power in our area is very bad. Everyday power goes for 2-3 times for 2-3 hours. I am not sure how to Government expect to have industrial growth without supplying reliable and consistent power which is very essential.
Hence this complaint. Why don’t we have fines and panelties for power suppliers in case of non-reliable services? It’s not consumers mistake....
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — irresponsible behaviour and response from official

 sweetpia.86 on Jul 11, 2018
There has been power cut since last 24 hours and the boatd officers are unable to provide us the status or timeline as in when can we expect the electricity back. The officer was so rude to reply to our query and everytime we call he has only one answer that we don’t know when the electricity will come.
As a consumer we have rights to know the status of the powercut and when can we expect the electricity back. It’s very disappointing to get an insensitive and irresponsible response from the official....
Complaint comments  Read comments [3]Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — too much bill for a month

 shivendrasingh yadav on Jul 10, 2018
Hi,

I am seeing my electricity bill is getting drastically increased month by month from 500 to 1410 even for the months where I am not at home for 15 -15 days.

Are we really regulating these pvt distribution companies? I am seeing a clear sign of curruption and fraud how can I get a bill of 1410 when i m not at home for 15 days? I make sure everything is switched off before I leave.

Please take necessary action, I will raise this concern to consumer court and ministry and pm twitter handle if not addressed on time!...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Mahadiscom / Mseb / Msedcl — complaint about employee

 Tinsi on Jul 10, 2018
Sir i m having electric meter in my name
consumr no[protected]
mseb have an employee has an employee name vishal kale at bhusawal
he has done my meter work
i have apply for one more meter in my mother name
i got application no14921242
but my meter has not been updated uptill know
the wireman has done wiring from poll
he has taken cash money from me in the name of billing my meter bill and also apply for neew meter payment but from last 2 month no update i called him but he is not reciving the call
nor meter bill has been paid...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — high bill - 3 phase faulty meter

 Rajiv Coomar on Jul 10, 2018
Hi,

Last year October, I got new connection and installed 3 phase meter. From that months onwards i am getting very high bill but last three months has confirmed that 3 phase meter is Faulty as i got bill of 7000+ INR and i dont have AC at home. For last month, we were not in house for 25 days still got bill as 3500 INR.
I have already raise two request in the past, which is still not been looked into.

Name: Shikha rajiv maji
Consumer number :[protected]

Regards
Rajiv...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Mahadiscom / Mseb / Msedcl — disconnected meter not reconnected but still charging average units

 dipti.dolas on Jul 9, 2018
I am Dipti Dolas. My consumer no. is[protected]/4643. My meter was disconnected. I have paid all dues at the time of scheme declared by msedcl and since then I've paying monthly bill regularly. The meter is not reconnected but without meter bill is generated. There is no use of the electricity as the flat is closed.
Kindly look into the matter and reconnect my meter and charge minimum charges....
Complaint comments  Read comments Complaint category Family & Relationships

Mahadiscom / Mseb / Msedcl — no electricity from 8/7/2018

 Shaikhabdulhaque on Jul 9, 2018
CONSUMER NO.:[protected]

UNIT 4464/VIRAR WEST S/DN./VIRAR
due eheavy rain our main electric light wire gets spots and fire the wire.from last twodays we are calling on there on numbers but they are not coming for repair.they only says it will take time but how much they are not saying.we are without electricity from last two days.

plz take to this board...
Complaint comments  Read comments Complaint category Electronics & Appliances

Mahadiscom / Mseb / Msedcl — no light from last night

 Satish Karhadkar on Jul 8, 2018
There is no light at my home since last night. My all neighbor is having light at their home. But there is no light at my home. Initially I wait for few hour, but still there is no light.
My Consumer No.[protected].
My address is as below
B/204, Aavishkar cooperative housing society limited.
Opp. Bhagyashree Gas Agency. Masoli. Dahanu road. Pin -401602....
Complaint comments  Read comments Complaint category Society & Culture

Mahadiscom / Mseb / Msedcl — electricity bill- overcharging

 Kalyani Shivarkar on Jul 7, 2018
So basically the MSEB did not generate a bill for three months and suddenly sent a bill of 20k. as the unit usage increases the charge per unit increases. this has led to the generation of such a bill. every time we went to ask about the bill they would say it will come to your place or you will receive a message bit nothing. and all out of nowhere they a Rs.20k bill....
Complaint comments  Read comments Complaint category Government Organizations

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