Mahadiscom / MSEB / MSEDCL Customer Care
Maharashtra State Electricity Distribution Company Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
995
COMPLAINTS

Mahadiscom / MSEB / MSEDCL Customer Care

Maharashtra State Electricity Distribution Company Ltd.

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Address
Hongkong Bank Building, M.G. Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
210
123


Fax:
Fax:
+91 22 2261 9699
+91 22 2261 9699

Customer satisfaction rating
1%
Complaints
995
Pending
0
Resolved
8
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Mahadiscom / MSEB / MSEDCL related photos (124)

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Mahadiscom / MSEB / MSEDCL Customer Care related pictures (124)

Mahadiscom / MSEB / MSEDCL Complaints & Reviews

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Mahadiscom / MSEB / MSEDCL — Faulty Meter - Consumer number -000296137821

 chandramohan Kp on Jan 17, 2017
From,
U.K.Wankade
A-3/9:5 Millinium Tower,
Sector-9, SANPADA-400705.
Mob:9867168465.
Ref: Consumer no. 000296137821 Bill dated 28.12.2016

Sub: Request for replacement of Meter No.5402359520

My flat was unoccupied during August & September 2016, as evident from the o consumption recorded during the period.
We have reoccupied the flat from !st October 2016 and the consumption recorded was 159 units for 25 days.
However we find that the Meter recorded double consumption during November & December 2016, where as the actual...
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / MSEB / MSEDCL — Mahadiscom surpised electricity bill

 vaibhuvt on Jan 14, 2017
Same issue happened with me today as well, avg unit consumption for every month is between 50-150, bill amount which I used to pay around 900 which is also irregular as most of the time I used to be in Bangalore & Mumbai with family & sometimes in Pune. In the current month Jan-2017 in the generated bill it was 652 unit consumption, and total amount payable is 4, 060.00.

Kindly revised the bill as accurate one. Here are the details : - Consumer No. - 172050167572 - BU/Circle Code - 4636 SANGHVI SUB-DN - Bill Amount - 4060.00...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Mahadiscom / MSEB / MSEDCL — Regarding Electrical Board

 Anjuman I Islams A.A. Khatkhatay Primary English School on Jan 14, 2017
Few weeks back there was a fire in the electrical board in our area, next to it there was a wall which got collapsed due to it.the wall which got collapsed was of the school due to which it is very dangerous for the school children.
Since then the wall has not been repaired.Photo of the wall is also been attached.Kindly look into this matter to resolve it....
Complaint comments  Read comments Complaint category Municipal Corporation

Maharashtra State Electricity Distribution Co. Ltd. — Abnormally high electricity bill

 upenlele on Jan 13, 2017
We are living in a rented apartment in Kothrud, Pune since July 2016. Our usual electricity bill used to be in the range Rs. 1800 to 2000. We installed gas geysers in September and the electricity bill dropped down to around Rs. 1500. However the latest electricity bill of December has come to Rs. 6500 which is abnormally high for no reason. The billing history is attached. We have lodged a complaint with MSEDC and we hope that this issue will be resolved....
Complaint comments  Read comments Complaint category Municipal Corporation

Mahadiscom / MSEB / MSEDCL — Name correction

 Prem.khatri on Jan 12, 2017
Hi,
My name is Mr. Dammar D Khatri/Premsingh D Khatri and my consumer no. 028790381876.
Recently I have applied for the change of name from builder's name to mine.
But the change which was done is incorrect I.e. Mr. Dammar D Katri/Premsingh D Katri.
Please Correct my name as mention:-
Mr. DAMMAR D. KHATRI/PREMSINGH D. KHATRI

Regards,
Premsingh Khatri
9167550896...
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — Electricity Bill High & Meter not change

 hell2manish on Jan 15, 2017
Dear Sir

My Consumer No is. 183331651050,

I have complaint lots of time to MSEB Office & Customer Care and my complaint no. is 5136484. i have also give the complain letter to the MSEB Office.

Customer care and the department was not serious.

The bill was 3 time was high & the officer was not taken any action about my bill.

Please check why are the Electricity Bill high....
Complaint comments  Read comments [1]Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Meater Reading not taken

 Anubhav Trivedi on Jan 10, 2017
Consumer Number - 172004879916
Complaint Number - 000005304433
I am getting average bills from last 2 months with 100 units on my flat where i am not even currently living. The meter reading has never been taken. I have lodged a complaint with MSEB but it hasn't been resolved. Please get this resolved and also i want my previous bills to be corrected....
Complaint comments  Read comments [1]Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — House is closed still electric bill is more than 900 rupees

 Bhaskar Bagave on Jan 9, 2017
I have flat in Badlapur in Maharashtra.(021711004855) It is close as, no one lives in it. But still I'm receiving electricity bill 1000+ rupees for a month. In last 06 month I have complain twice, after complain i got revised bill
In Dec 16 I have paid 200 as bill & now this month again 930 rupees
No electric equipment in house still so much bill...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Not replacing old faulty meter. Giving excess billing

 DJ Aurangabad on Jan 8, 2017
Dear sir / madam,
Details: my consumer no is 13501204211, billing unit is 0233.
Since last few months i m taking follow up for replacing my old electric meter. Many times me & my father gone to mseb office. But no body is looking after. I have personally requested to mseb personnel. But not acting upon it.
This is my humble request that pls. Do the needful things urgently......
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Name spieling mistake

 a m rajput on Jan 5, 2017
Dear sir im msedcl costumer no.000036083751 thane (maharastra)
biling unit.4726/vikas complex s/dn/thane division ||

dear sir this is my 4th complain regarding change my name from mr. Amaysingh mahadeo rajput to amarsingh mahadeo rajput
regarding this name of change all legal document has submit last 6 month but no response from msedcl but other many people i hav seen his gon from agent his work completed from you so i request to you solve my problem otherwise i go to legal
action...
Complaint comments  Read comments Complaint category Government Organizations

MSEB — Consistent mistake in billing due to mistake in meter reading recorded resulting in extremely high & unimaginable bill amount

 jbmanmadka on Jan 4, 2017
Dear sir,
Our customer number is 000060159513 and we stay at a1102 lotus building gawand baug thane west 400606
The person who takes reading is continuously updating very high and incorrect number of units consumed. This is resulting into very high bill raised on us while our usage is only household and very low.
Please see the bill dated 19/11/2016 uploaded in which the reading updated by mseb person was 9513 while actual consumption was only 107 units. This is why bill was for rs 137270/-

Now again we have got bill dated 24/12/2016 where in reading shows units...
Complaint comments  Read comments [1]Complaint category Other

Mahadiscom / MSEB / MSEDCL — पैसे ले कर फर्जी signature lekar matter transfer kiya gaya es ki suchana 1 mahi

 ramesh m shukala on Jan 3, 2017
Sir namaskar may ramesh mahadev shukala plot no 02 sahane leyut sankar nager nagpur maharastra sir mere comp paratap nager police sation (Fir) no 03/15 date 24/09/2015 kar chuka hu aropi hai dinesh shukala eno ne jabardasti muje aur mere parivaar ko maar kar bhaga diya gay aur makan par jabardasti kabaja kar liye hai esh ki suchana mayne likhit trimurty nager m. S. C. B office complent kiya tha comp no 410018133371 hai date 13/06/2015 metter no 02976513 mere naam ka thamayene likhit nivedandiya tha ki yah metter kisi ke naam trasfer nahi ki jaye kayo ki muje enki niyat thik nahi lagi enki niyat...
Complaint comments  Read comments [1]Complaint category Employees

Mahadiscom / MSEB / MSEDCL — Meter disconnection before bill due date

 PManas on Jan 2, 2017
Consumer number: 000312650151.
Meter/power supply disconnected on 31.12.2016 at 12.15 pm for no valid reason.
December'16 electricity bill amount was rs.900, due date 02.01.2017, & all previous bills cleared.
On inquiry at msedcl sub-division office, sector-6, cbd belapur, this disconnection was confirmed and thereafter i paid the bill amount in cash along with re-connection charges of rs. 100. Re-connection charges collected by officer after examination of bill where due date is mentioned as 02.01.2017
Bill copy, receipts & re-connection document copies attached....
Complaint comments  Read comments [1]Complaint category Utility Services

Msedcl — Cable fault in service connection to housing society

 suhas karmarkar on Dec 31, 2016
From last 10-15 days, there was frequent power failure in our society. Problem is fixed by providing temporary connection from nearby pole. Company staff told us that, service cable i.e. transformer to society junction box is faulty and should be replaced. Asst Engr. told us to get it done from your choice.(verbally).For this road is to be excavate.He told us to get permission for excavation from concerned authority on your own.Now question is whose responsibility is of this and who should bear the cost?...
Complaint comments  Read comments [1]Complaint category Utility Services

Mahadiscom / MSEB / MSEDCL — High bill & not meter reading properly

 Sachin Salgaonkar on Dec 28, 2016
Dear sir,
I am living in titwala hari om vally bldg no. 3, phase-1 my customer no, 020110154462, bu no.4073, my bill amt rs.1700/- for this month, and me and my wife working, as the same in my building mr. Nimesh joshi bill amt 3200/- mr. Mane bill amt rs. 2200. & mr. Gode rs. 1460 & mr. Parab rs. 4810 all we are working person and any time door off, than how the calculate this bill charges.
& when we have give the complaint they ask paid first bill than resolve the same. But till date they have not resolve our problem....
Complaint comments  Read comments [2]Complaint category Other

Mahadiscom / MSEB / MSEDCL — Regarding wrong meter reading

 milind oturkar on Dec 28, 2016
Sir, since last 2/3 months it has been found that wireman doesnot come and take actual reading and my electricity bill shows very high usage, but when I have taken actual reading after 10 days till it was 150 units less than it showed in the bill.In Last month also I have paid extra bill for my two properties, which are in same area and bill corrected later by wireman Mr.Gaikwad.This month again same thing happened. My consumer no.is 171591329251 and 171591352848, Billing unit 0817 Hadapsar, Handewadi pune....
Complaint comments  Read comments [1]Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Disconnection request

 Suresh Gawale on Dec 27, 2016
I have tried for online disconnection request y logging in MSEDCL portal. But, after filling details in disconnection request, submit button is not operated. Hence, I request to Temporarily the connection. The details are as below.
Name: SHRI SOMAJI ANANDA GAVALI
Address: P.NO.6 SR.NO.561/1
VIVEKANAND NAGAR JALGAON
JALGAON
Pincode: 425001
Mobile 1: 9823435238
Type of Disconnection : temporary
Disconnection Requested Date: 27/12/2016
Reasons/Details: No one is living n the house right now....
Complaint comments  Read comments [1]Complaint category Products & Services

Mahadiscom / MSEB / MSEDCL — Correction in Address

 ramkrishnhari on Dec 26, 2016
Respected Sir/Madam,

My Consumer No : 028801063171
On monthly bill the name : MR BALASAHEB A. JADHV & CHHAYA B. JADHAV
ADDRESS: FLAT NO. A/304, Plot - 68, Sec-35/410209

The above mentioned name & address has some words correction and need to update old database as follows,

MR BALASAHEB A. JADHV & CHHAYA B. JADHAV
ADDRESS: FLAT NO. A/304, Royaldeep Co-Housing Society Ltd, Plot No- 68,
Secotor - 35, Kamothe - 410210...
Complaint comments  Read comments [2]Complaint category Other

Mahadiscom / MSEB / MSEDCL — Bill not generated/received

 sarmaheshh on Dec 26, 2016
Hello SIr,

I am not getting any bills generated though the electricity is up and running for last 4 months. I had gone multiple timed to electricity office near to Hypercity, sent multiple emails to help desk id, called many times to helpline numbers but no response.

Below are my details,

Address of property - Puranik City, Godbundar Road, Flat no 302. K Building.

My Name - Mahesh Sarda

Consumer number - 000011532551
BU - 4541

Please get this resolved ASAP. Hope to see some action.

Regards,...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Prepaid meter amount not show & light cut at midnight

 विजयकुमार आरदवाड रेड्डी on Dec 26, 2016
Dear Sir /Madam.
My consumer no is 170570018402.
Meter recharge dated 5 Dec 2016 amount one thousand rupees last midnight 1.20 am total power off. I am shocking my power consumption is regularly not increase any electrical equipment
Today morning 10.30 am meet to Mr Kokane Head officer wadgaon division.Mr Kokne told you problem is not in my scope you go to parvati MSEB Executive engineer.
I request to Mr Kokne but kokne told do not west my time not resolve our issues that time.to much sir our response binately completely forgate...
Complaint comments  Read comments Complaint category Electronics & Appliances

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