Mahadiscom / MSEB / MSEDCL Customer Care
Maharashtra State Electricity Distribution Company Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
1633
COMPLAINTS

Mahadiscom / MSEB / MSEDCL Customer Care

Maharashtra State Electricity Distribution Company Ltd.

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Address
Hongkong Bank Building, M.G. Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
733
down
333
up
733
down
333


Fax:
Fax:
+91 22 2261 9699  
+91 22 2261 9699  

Customer satisfaction rating
2%
Complaints
1633
Pending
0
Resolved
25
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Mahadiscom / MSEB / MSEDCL related photos (270)

Mahadiscom / MSEB / MSEDCL Complaints & Reviews

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Mahadiscom / Mseb / Msedcl — false bill - meter in pd state - without information - it has become a pattern

 Ravi Kaithwas on Apr 24, 2018
1. Consumer number:[protected], bu: 4359 vasai rd. East s/dn.
2. My family visited the above flat only twice since august 2017 – (Four days in august 2017 and one week in january 2018). For the remaining period the flat has always been totally vacant since years.
3. I do not understand, that in an empty flat, which has no ac etc – how come such exorbitant billing has taken place since august 2017 (Rs.1620). I had paid advance of rs.2000 which was wiped off due to such incorrect billing.
4. Further, the status is shown as permanently disconnected. This has even happened...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — bouncing of check

 H M Patil on Apr 24, 2018
To,
The executive engineer,
Msedcl.
I the undersigned is your customer no.[protected] cbd, belapur, navi mumbai. I have paid the bill of month march 2018 re 2470, by check of abhudaya coop bank diwale branch on 28.03.2018 to the bill collector nutan credit society in sector 11, punittower no. 1 cbd. Then i received notice on 23.04 2018 that i have not paid the said bill and they will cut my ele. Connection.
After that i went to office of mseb in sector 6 cbd, belapur. I shown the paid bill to the accountant he then checked and told me that your check is bounce and...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Mahadiscom / Mseb / Msedcl — loose connection

 Elaine Dragonette on Apr 24, 2018
Dear sir/madam,
The pole connection outside my residence is loose, due to which there's been no electricity for the last one week. I've been trying calling: [protected] however there's been no response. Id be grateful if you'd look into the matter as this is causing me great inconvenience. Please revert as soon as possible. I'm a regular customer....
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — name change

 Suresh Gond on Apr 23, 2018
Sriman light bill sansodhan sahib hamara ladki ka naam change karwana hai jo abhi society ke naam par hai isme hamara dalna hai aap se nivedan hai ki hamara naam daalne ki kripa kare hamare ladki ka reference number 14 59 8657 hi society ke naam b1.117floor1st. B2b aashirwad b. B nakashe merge m. P mill compound. Tardeo mumbai 400034 naam nahi hai naam ka sansadhan karna hai...
Complaint comments  Read comments [1]Complaint category Society & Culture

Mahadiscom / Mseb / Msedcl — probably cross connection consumer no 000054314736

 Problem@123 on Apr 21, 2018
Dear team,

I hold the consumer no[protected] the bill from the beginning is coming to 1300 plus which is not possible as i have checked with my neighbours and floors above and below me.
We do not have any heavy loaded consumer durable which will add the load to the power.
There is possibility of cross connection.
Please look into the matter urgently.

Thanks and regards,
Vinit...
Complaint comments  Read comments [1]Complaint category Other

Mahadiscom / Mseb / Msedcl — elect supply cut off for approx 23 hours - consumer no 170014768958, n. wadia college area, pune

 Jaira79 on Apr 21, 2018
I had requested dept for checking meter no installed for my house and paid rs.2, 950/- for the same on 27/03/2018.
On 20/04/2018, temporary meter installed by the dept was removed without connected another meter by 12.00 noon approx, without informing me. I noticed this late night at around 8.00 p. M, when i went to elect room to find out the reason for non supply of electricty. I logged my complaint on toll free number and complaint no was 8251158. They could not give the reasons for removal of meter. They also gave me another land line number, which did not respond to my numerous call....
Complaint comments  Read comments [2]Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — heavy bill charge

 Raviraj Rajpurohit on Apr 21, 2018
Grahak kramank :[protected]
Ravindra kashiram patil
A-302 shakuntala paradise lodha heaven 421204
Regular 3 month se bill charge heavy aa rha h
Fab-1880
Mar-1910
Apr-1990
Fab and march ka bill pay kiya hua hai
Apr ka pending hai
4 fan avrg 6to7 ghante
1 fridge 24
1 tv 8to9 ghanta
7 cfl 5 ghanta
Iron less than 10 minutes
So plz check meter...
Complaint comments  Read comments Complaint category Other

Mahadiscom / Mseb / Msedcl — after 8 days completed electrical transformer is damaged but not changed and not respond to nearest electrical substation.

 TUKARAM pawar on Apr 20, 2018
My in agriculture electrical transfarmer is damaged after 8 days completed but not in any electrical responsible person is respond me and not changed but only i have take in electrical wairman and nearest office is give me money than changed transfarmer but my agriculture pro is totally loss of stage that's way please help and oder to my nearst electrical substation and changed my agriculture connection transfarmer.
I am waiting for your reply.

Thanks and regard,
Tukaram pawar...
Complaint comments  Read comments Complaint category Work at Home, Part Time Jobs

Mahadiscom / Mseb / Msedcl — payment through app not reflected

 Atul Mahankal on Apr 20, 2018
UserName : atulmahankal

Consumer Number :[protected]
Name : NILIMA D MAHANKAL
Payment Date : 10-Apr-2018
Amount : 510.00
Bank Referance No :[protected]

Consumer Number :[protected]
Name : SHRI ATUL DEVICHAND MAHANKAL
Payment Date : 10-Apr-2018
Amount : 380.00
Bank Referance No:[protected]

Request you to look into this matter & waiting for your prompt reply.

send complent mail at helpdesk_pg@mahadiscom.in as on 15 April 2018 at 10:02 but till date no reply...
Complaint comments  Read comments Complaint category Other

Mahadiscom / Mseb / Msedcl — high bills and faulty meter.

 Marzen on Apr 19, 2018
I am resident of 4a-14, om omkar chs, amol nagar, naigaon east, 401202. I have been getting high bills rs 1500 standard amount since march 2017 till date. We just to came to know that the meter has been faulty since so long. I want to ask is it not your duty to let us know about it or you expect us to know this on our own. Then i don't think we need you guys should get paid. To top it all i have to do all the run around and no one knows what to do. I need a reimbursement for the total amount for 13 months also i need the meter to be replaced free of cost. Very rude and not helpful at all. I'm really...
Complaint comments  Read comments Complaint category Home & Garden

Mahadiscom / Mseb / Msedcl — technicians not attending the call

 mesandy1234 on Apr 19, 2018
Sir / madame,
I sandip singh, reside at “shantinath-1, ostwal empire, boisar, 401501. There has been shutdown of electricity in one phase of my housing society. This happens every 2-3 days in our society. Recently, when there was a shutdown, i called the technicians of the following company many times. To my surprise, firstly they did not take my call and after a while they turned off their mobile phone. For your convenience i am attaching their name and mobile nos.-
1. Mangesh - [protected]
2. Shashi dhodi - [protected]
Also i am attaching the call log, on how many...
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — electricity meter change

 Murji on Apr 18, 2018
My name is murji ambavi patel residing at bhandup and i already placed my complain in bhandup ishwar nagar complain no 1140 for meter change and it has been more than a month still no action taken and my bill has came too high please look into this as soon as possible and please send your employee to change my meter. Customer id[protected] please change meter as soon as possible...
Complaint comments  Read comments Complaint category Municipal Corporation

Mahadiscom / Mseb / Msedcl — no electricity since yesterday.

 Vicky Inamdar on Apr 18, 2018
Respected sir,
My residential address is plot no 24, flat no7, hari om apartment, behind dutta temple, mahesh siociety, bibwewadi 411037. My consumer number is[protected]. The electricity to the entire building where i am staying is not available since 17/4/2018 evening. I request you to restore the electricity at the earliest.

Regards
Vikram
18/4/2018...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Mahadiscom / Mseb / Msedcl — regarding change of faulty meter cust id - 210630011447

 Bhogate Prakash Shashikant on Apr 17, 2018
My meter not showing reading from 23 march 2017 and next all bills show faulty meter. I have already lauged complaint to assit enginieer mahavitaran, panval, ratnagiri. But till date no any action is taken from your side. My electricity consumption is less and bill charged is excess. I have paid all bill till date. I request you kindly look into this matter and change my meter as early as possible and excess bill paid adjust in next bills....
Complaint comments  Read comments Complaint category Unauthorized charges

Mahadiscom / Mseb / Msedcl — urgent and very important: regarding false electricity bill

 Vishal_Desai on Apr 17, 2018
Dear sir/madam

I write concerning the account with details given below:

Consumer id:[protected]
Billing unit: 4643, shil sub division
Consumer type: lt

This is my kind attempt to bring your attention on the serious problems associated with the electricity bill statement generated on 29/03/2018 for the billing period 21/02/2018 to 19/03/2018 for above account, the copy of the same is attached for your reference. It can be seen from the billing statement that the current meter readings (C. R) are same as the previous meter readings (P....
Complaint comments  Read comments [1]Complaint category Home & Garden

Mahadiscom / Mseb / Msedcl — for correction in address

 Santosh m Sonkar on Apr 12, 2018
Respected sir/madam,

My consumer no :[protected]
On monthly bill the name :mr. Santoshkumar mundarram sonkar
Address: flat no. B/302 lodha estate pvt ltd nilje kalyan shill road dombivali 421204

The above mentioned name & address has some words correction and need to update old database as follows,

Mr santoshkumar mundarram sonkar

Address: flat no. B/302, chandresh oasis (Abe) chs ltd, nilje, kalyan shil road, lodha heaven, dombivali east 421204...
Complaint comments  Read comments Complaint category Home & Garden

Mahadiscom / Mseb / Msedcl — hawker and shopkeepers

 chauhandilip on Apr 12, 2018
My name is dilip and i leave in dombivali east. I got fed up with local vendor they just cover all the road area and footpath due to which public can't walk proper and and same condition of bridge to. And the shopkeepers are also doing same they have there own shop than to they keep there items on foot path i don't know why they do so if they don't want to keep items in there than why the purchase such costly shop. Due to vendor the roads gets dirty please show some stickiness other wise they will make the area more dirty...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — bill paid with tez and still the bill has been added in the next bill cycle

 Ashish Dhandar on Apr 11, 2018
I have made payment to mseb electric bill or rs 820.64 on the data 05/03/2018. But, the bill is showing unpaid. I also checked at mseb office, they said they haven't received any payment. But the payment was successful. I contacted my bank (Union bank). They said that transaction is clear from there side and gave me the ref number (Upi transation id:[protected]. Please refund my money or help me out as soon as possible....
Complaint comments  Read comments [2]Complaint category Municipal Corporation

Mahadiscom / Mseb / Msedcl — delay in getting new connection lt

 amoljazz on Apr 11, 2018
Dear sir,

I have applied for new connection with details as below

Consumer information

Application id 13051551
Consumer no[protected]
Application date 09-mar-18
Bu 1724
Consumer name omprak ash dwark alal jaiswal
Address house no 75 shastri nagar pandhark awada 445302
Mobile no [protected]
Category residential
Service type new connection (Permanent)
Supply type lt-supply
Requested load.45 kw
Contract demand (Kva) 0 kva
Application status a1 stage (Paid online)
No...
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — fault meter, reading now showing from 24/03/17

 Bhogate Prakash Shashikant on Apr 10, 2018
I have already lauged complaint at asst. Engi. Mahavitaran, panval, ratnagiri on 29/09/17. Custmer id,[protected]. Cust. Name - prakash shashikant bhogate. Subject - excess bill charged, meter faulty. Excess bill charged is refund to me. Mob no. [protected], [protected]. Email id - bhogate_prakash@rediffmail.com.
Please do the needful as early as possible.
Thaks...
Complaint comments  Read comments [1]Complaint category Other

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