Mahadiscom / MSEB / MSEDCL Customer Care
Maharashtra State Electricity Distribution Company Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
2342
COMPLAINTS

Mahadiscom / MSEB / MSEDCL Customer Care

Maharashtra State Electricity Distribution Company Ltd.

FacebookLinkedIn
Address
Hongkong Bank Building, M.G. Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1330
down
591
up
1330
down
591

Phone:
Phone:
up
578
down
266

Fax:
Fax:
+91 22 2261 9699  
+91 22 2261 9699  

Customer satisfaction rating
2%
Complaints
2342
Pending
0
Resolved
42
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Sort by:

Mahadiscom / Mseb / Msedcl — service

 gpnagwanshi on Jun 25, 2019
No rains no wind but power failure... Most Pathetic service moreover with highest rate for electricity. Not a problem for one day but daily frequently power cuts... Unable to understand that whether there is problem in company or the persons they have appointed here in a big city like Akola... Feel shameful as I have been to Madhya Pradesh and there is no such problem... 👎👎👎MSEDCL Shameful.. 👎👎👎...
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — pc change

 Dhananjay Wanzare on Jun 25, 2019
Dear Sir We Prajol Developer Hired 37 Meters from your company on August 2018. But still we didnt receieved the mseb bill. After going to mseb office they gave a reply that its not our duty to look after this because the PC has been from your bill and gone to another area. Every month they give the assurance that this month your bill will come...but no .. its not coming. The staff of mseb office bhosari is not good in their duty....
Complaint comments  Read comments Complaint category Building Developers

Mahadiscom / Mseb / Msedcl — very high bill from last 2 months

 Ani84 on Jun 25, 2019
My conumer no with MSEDCL is[protected]. From last 2 months my electricity bill is very high compare to last 3-4years. Last month also i have complaint for high bill but they neglect & ask to pay full amount of bill, this month they have send double the last month bill. There has some serious problem with my meter or somebody might tempered my meter as the electricty consumption is not so high my house that it is 4- 5 times than last few months...
Complaint comments  Read comments Complaint category Unauthorized charges

Mahadiscom / Mseb / Msedcl — electricity and water cuts

 jobxavier on Jun 25, 2019
Kharghar in Navi Mumbai now resembles a village in UP or Bihar, with power cuts every hour and water cuts lasting for over a week.Several complaints have yielded no improvement as the authorities seem to have other priorities.

Since basic citizen facilities are lacking in this city, kindly take it off the list of smart cities as the common people get no assured facilities.
Job Xavier-Mumbai...
Complaint comments  Read comments Complaint category Municipal Corporation

Mahadiscom / Mseb / Msedcl — daily 5 to 6 hours no electricity, low face,

 shaikh.man on Jun 25, 2019
Dear Sir
Dear Mahavitran

My name is Mohammad Asif, so many times i given a complaint about low fase, no electricity, daily 5 to 6 hours everydays, in a month 15 to 16 days no electricity in my building.
My consumer number[protected].
Registered mobile number is [protected].
Always shockcurcit. In red box.
In our building only
I always paid bill on time.
But i didn't get electricity proper.

Why Mahavitran is not doing proper work....
Complaint comments  Read comments Complaint category Other

Mahadiscom / Mseb / Msedcl — non resolution of complaints meter no.610550052680 billing unit 5118:latur

 srmalu on Jun 25, 2019
We have been complaining since long for this with intent to pay. In fact the meter is in non use as the house is closed.
There have been written and oral complaints even online.
The bill is too high and stated to have been resolved but the bill on portal is not changed.
On line the complaints are stated to have been assigned to JE and closed. How the same are closed is made never aware to the customer leaving the complaint resolution mechanism doubtful. The concerned may be accountable....
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — high bill 000156447391

 Ani84 on Jun 25, 2019
My conumer no with msedcl is[protected]. From last 2 months my electricity bill is very high compare to last 3-4years. Last month also i have complaint for high bill but they neglect & ask to pay full amount of bill, this month they have send double the last month bill. Kindly help to to as because of meter problem we are facing very very high bill....
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Mahadiscom / Mseb / Msedcl — excess and erroneous lte bill due to improper meter reading taken - consumer number: 020012003545

 p_kiran76 on Jun 24, 2019
I have received the bill against my consumer number:[protected] billing unit 4167 for the month of may 2019. The bill is rs. 1100/- which is much higher.

The meter reading considered by mahadiscom as 19388 (Where are this count came from?) the meter reading photo uploaded on the website is invisible (Attached msedcl web photo 19052019. Png)

Hence, i checked the meter reading personally on 25th may 2019 and reading found to be 19273. (My meter reading[protected]_dated_[protected]

As per actual meter reading consumed units shall be[protected] = 29...
Complaint comments  Read comments [1]Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — last months june'19 bills so higher

 surve.parag20 on Jun 24, 2019
Dear mseb team,

This is with regards to my current electricity bill.
Mseb electric bill for consumer no[ '[protected]] has been surprisingly high in june'19 month. Herewith i am sharing trend of last five months billing history jan'19 it was rs-510, feb' 19 it was rs 600 & mar' 19 it is rs 80, april'19 is was rs-80/-, may-nill, june - 2830/-.
Initially flat was vacant due to this bills trend are lower, their no a/c or high current consuming appliance is used the small 1 bhk room. There is something definitely wrong in metering. A thorough investigation is to be done...
Complaint comments  Read comments Complaint category Other

Mahadiscom / Mseb / Msedcl — inflated electricity bill and wrong meter reading

 Pushkar A. on Jun 23, 2019
I have recieved an electricity bill of rs. 2580, for a consumption of 301 units. The current reading on the bill dated[protected] was 4645 units (Photo attached). Whereas my current meter reading is 4596 (Attached photo taken[protected]. My meter is still 49 units behind than what was recorded by mseb employee 8 days back, how is it possible? Utter negligence from mseb employees. No proper readings are taken, and we get inflated bills....
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — massive voltage fluctuation in the supply

 Devvin on Jun 23, 2019
2 laptops were already damaged when the power line outside shorted a month ago.

We submitted a written complaint to the local office immidiately. No response.

The registered a complaint on the mobile application. No response.

Massive voltage fluctuations in the recent 2-3 days. I installed a voltage stabiliser just in case, and the relays inside it are constantly switching due to the fluctuations.

There seems to be no redressal mechanism. I faced a loss of more than 30k due to the damage to my laptops....
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — last 2 months bills so higher

 hv77500 on Jun 22, 2019
Last two months they are increasing my light bill i raised complaint against this but no resolution. They had sent double amount bill this month i m really very disappointed we are middle class person even we don't have this kind of usage but they are not given any resolution plz so something if possible take action against the mahadishcom electricity billing....
Complaint comments  Read comments Complaint category Unauthorized charges

Mahadiscom / Mseb / Msedcl — power cutting observed

 jaidilip1 on Jun 21, 2019
Hi sir/Mam
It has been observed that number of times a power is cut off for no reason but even then nobody is there to help us it is been a very critical condition for us to live without power for 5 hours, Power off by several types no this is been height sso this is not good and good governance request you to kindly forward it to your ministers all looking to it.
Regards,
Dilip Jaiswal...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — online payment mistake

 ana bansal on Jun 21, 2019
Sir my mseb consumer no is[protected] i had paid online bill dated 13.05.2019 amount rs 6730/- but by mistake i dont know how it deposited under mseb deposit and now they are telling they cannot refund or adjust against bill amount you have to pay again or we will disconnect your connection what should we do ?? we should pay only by cash no digital transaction should do because if mistake done by mseb person they can solve but when it is our misytake they dont refund . is it justice to pay on time all government dues before due date ??...
Complaint comments  Read comments Complaint category Other

Mahadiscom / Mseb / Msedcl — consumer no: 170054994870

 rahul.goyl on Jun 21, 2019
Hi Team,

I called up on toll free number but due to system being down they could not register my complain. I have received an average bill of 2800 in April, May & June. Though my consumption had been same but due to meter reading not taken in month of april, the average bill was issues 1530 (april) + 4080 (May) + 2800 (June).
I am requesting to not charge unnecessary to customer without their faults. There has been similar complain by other society members. Please process refund for high bill charged due to unwanted spike in bills.
My house was close for 5 days in...
Complaint comments  Read comments Complaint category Unauthorized charges

Mahadiscom / Mseb / Msedcl — electric bill appears to be more.

 Kajal Dam on Jun 21, 2019
MSEB Electric Bill for consumer no[protected] has been surprisingly high in some months in recent times. November'2018 it was Rs1510, April' 2019 it was Rs 1630 & June' 2019 it is Rs 2350
whereas generally the Bill is around Rs 1000. No a/c or high current consuming appliance is used the small 1 BHK room. There is something definitely wrong in metering. A thorough investigation is to be done immediately to ensure correct metering in future and reimbursement of wrong charges....
Complaint comments  Read comments Complaint category Unauthorized charges

Mahadiscom / Mseb / Msedcl — light bill coming in the range of 3000 to 5000 - without air condition

 Kirti Menon on Jun 21, 2019
Hello,

We are receiving light bill of around 3000 to 5000 even though there is no air condition at our place.

Address - Ghodbunder road, waghbil, vijay nagari annex, Building 14, flat 62, Thnane west - 400615

There is definitely something wrong in the meter reading or in the meter itself. Please send someone from your side to check as early as possible since we are already paying this huge bill amount for more than 4 months now.

Regards,
Kirti Menon...
Complaint comments  Read comments Complaint category Other

Mahadiscom / Mseb / Msedcl — bill already paid but in current bill again showing pending

 Man3 on Jun 20, 2019
Hello, I am teenant- and connection is in name my landlord Mrs madhavi haldankar. This complaint is regarding faulty electricity bill from mahavitran MSEDCL.
I paid bill of RS 610 for the month of May on 8th June but in bill of June 2019 again this is showing pending. For June month bill showing only 63 unit but showing pending 613 inr. I paid through paytm and it was successful transaction. I am attaching photos as proof. Please send correct bill....
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — new meter change with other meter

 Rameshp808 on Jun 20, 2019
Respected sir and madam,

We had complaint in Jan 2018 to change our faulty meter. Mseb contractor had change our meter with other meter in April 2019. Since April month we are follow up with local mseb office to do the corrections but till date we didn't find any solution. Please look in to this.

Consumer no.[protected].
Add. B/416, sai kalkai Prasad apt. Nagindaspada opp. Gayatri mandir, nallasopara east 401209 palghar Maharashtra....
Complaint comments  Read comments [2]Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — bill of rs 18560 for a 2 bhk flat with less consumption - thane brahmand

 PRASHANT BYNDOOR on Jun 19, 2019
The meter reading is blank and mseb contracor for meter reading had put an arbitrary figure and bill amount is 18 560 for Month of May . which we never received in thelast 17 years inspite of complaints it is going to a blind eye . i will not be able to may such high bills because earning is just 70000 per month do we eat food or pay electricity. this has been a case for long time i really dontknow what can be done here...
Complaint comments  Read comments Complaint category Electronics & Appliances

Recently Discussed

(13 minutes ago)
Star Vijay / Vijay Tv
for stopping radha krishna telecast
(13 minutes ago)
Star Vijay / Vijay Tv
for stopping radha krishna serial
(19 minutes ago)
Club Factory
replacement product refund not received as per policy.
(22 minutes ago)
Indigo Airlines
regarding money for appointment letter
(22 minutes ago)
Tech Sol, Maharashtra Latur
fraud

Featured Complaints