Mahadiscom / MSEB / MSEDCL Customer Care
Maharashtra State Electricity Distribution Company Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
2034
COMPLAINTS

Mahadiscom / MSEB / MSEDCL Customer Care

Maharashtra State Electricity Distribution Company Ltd.

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Address
Hongkong Bank Building, M.G. Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1139
down
520
up
1139
down
520

Phone:
Phone:
up
486
down
222

Fax:
Fax:
+91 22 2261 9699  
+91 22 2261 9699  

Customer satisfaction rating
2%
Complaints
2034
Pending
0
Resolved
35
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Mahadiscom / MSEB / MSEDCL Complaints & Reviews

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Mahadiscom / Mseb / Msedcl — connection removed without notice/information

 Jyotsana Hatkar on Dec 17, 2018
On the due date of energy bill payment, people from electricity office of Wakad disconnected the input in CROSSROADS commercial building. Even they don't have any sense that staff is working in the office and should be informed before taking any action. When we reach for reconnection request, they said it's done by mistake even bill is paid and we cannot connect for one more day as staff is not available. It is regretful that government is so worst.....
Complaint comments  Read comments Complaint category Products & Services

Mahadiscom / Mseb / Msedcl — previous month bill was paid but the bill amount is again added in the next bill.

 Pranay Rajput on Dec 16, 2018
We are a consumer of mahavitran
Consumer no.[protected]
Consumer name: medical prayojanam
Billing unit : 4681

This is to inform that we have successfully paid the bill of october month (Ref no. Palb[protected])
But in november the last bill amount is again added in the bill.

The receipts and bill are included....
Complaint comments  Read comments Complaint category Other

Mahadiscom / Mseb / Msedcl — maharashtra electricity supply

 hramitb on Dec 15, 2018
No alternative to electric powersupply. Call centre hear abusive language then why you ask to speak politely arrogantly. Why should people pay even if they face irregular shortage? Why we have to waste our office time to move from your one office to office? Where is your customer relationship? Are we slaves of your lazy line men paying you in return in contradictory? You reached our house with arms knowing that muncipalty officer resides in building next to my building in society? You agitate against adani, tata, reliance but forget that people first are against you? When are you going to leave...
Complaint comments  Read comments [2]Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — non working of mseb electric meter for more than 8 months

 sanjiv77 on Dec 14, 2018
Consumer no.[protected], vashi, navi mumbai.

Mseb has reported that the electric meter for the above consumer no. Is not working since april 2018. We are regularly following with local mseb office, but they are showing their inability to change the electric meter as they donot have new, working meter. Kindly arrange to change the meter urgently if you are confident that meter is not working. Please also note that nobody was staying in the flat till 10th of oct 2018 and this was confirmed by mseb also. (Hence there was no consumption of power, this can be verified from water consumption...
Complaint comments  Read comments Complaint category Home & Garden

Mahadiscom / Mseb / Msedcl — complaint : green energy getting wasted.

 Kaustubh Ingale on Dec 14, 2018
Hello team,

Consumer number :[protected]
Bu : 6157 kodoli

I have installed net metering system 4 months before and the system is fully functional, the energy is getting generated and getting wasted.

Even if the system is functioning the mseb authorities are not taking the reading from net meter and still i am getting reading and bill from old meter.

I have visited mseb kodoli office multiple times but no one is ready to respond and do not have any explaination and just ignore me.

I request to kindly check on priority...
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — permanently disconnected status

 nikhilmane on Dec 13, 2018
Dear sir

It was on my fault that i was unable to pay the bill in time for last six months as there nobody staying in the flat.
The meter is now pd (Permanently disconnected) as shown in the online status of mahadiscom.in

It is requested to resolve the issue as to how to pay the bill online.

I am ready to pay the bill online.

In future this mistake will not happen...
Complaint comments  Read comments Complaint category Home & Garden

Mahadiscom / Mseb / Msedcl — mseb high bill not received after online and offline complaint

 arghya18 on Dec 10, 2018
This is regarding high bill of inr 39000 in last two month. Generally i get a bill of inr 500, but the person who take reading took reading of wrong meter. Hence i made a complain online on 10th november and to my surprise it is in assigned stage. It is very disappointing. The wtory does not end here, i took screenshot of my meter and visited mseb office on 27th november to get oct18 and nov18 bill revised as per my actual meter. Again its not done till date.
The attitude of the office person was very bad, i do not understand at first point you will make mistake and act as if consumers have...
Complaint comments  Read comments [2]Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — regarding update of address

 aml.mecheng on Dec 8, 2018
Respected team,

I have single proof of address as of now.
I have needed making passport of my whole family.
Please do needful by changing given below
1. Address and
2. Mobile number
3. Email id

The corrected details given below

1. Correct address

Venutai mansaram chaurpagar
W/o, mansaram moshiram chaurpagar
Plot no 130 house no 1480
Rajgruh nagar ward no. 1
Near dolphin school
Hingna road
Nagpur 440016

2. Mobile number [protected]/[protected]
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — addition of surname in electric bill

 Malliga Vijay on Dec 6, 2018
Hello Sir/Madam,

My Consumer No :[protected]
On monthly bill the name : Shri VIJAY D

In above mentioned name surname has to be added as follows,

SHRI VIJAY D GOUNDER

Please need to make addition in the MAHADISCOM data, so that on monthly bill it should appear correclty.
I need this change because this is one of the required document for the issuing Passport.

Please help me for doing the name addition change on monthly bill....
Complaint comments  Read comments [3]Complaint category Passport Services

Mahadiscom / Mseb / Msedcl — change of name of electric meter connection

 Dheeraj_2018 on Dec 5, 2018
I have purchased a flat and requested for name change in the start of may-2018 but still the same is pending. I submitted the required document to the official in charge at the office and paid the fee. That guy said it would take only 20 days to change the name. I have been chasing up that person for last six months but every time i m told that i will check and most of the time that person that person was not available in the office and no one in the office gives proper response.

It's been 7 months since the application was submitted but no action has been taken in this respect.
Complaint comments  Read comments [2]Complaint category Other

Mahadiscom / Mseb / Msedcl — wrong penalty

 Balmukund tripathi on Dec 4, 2018
My customer no[protected] at wardha, my meter is situated in parking area and working as normal in my best of knowledge. Today vigilance team inspect meter and say the bolt are fixed wrongdirection and without any notice they cut electricity and impose penalty. When i come my house then i shocked.in photo of meter in bill mseb can see on ist bill copy of meter bill bolts was fixed in same way as charged, every time meter reader inspect meter they had not noticed. Hence it is requested to mseb kindly inspect your meter monthly by vigilance team also so that we have overcome from false charges and...
Complaint comments  Read comments Complaint category Unauthorized charges

Maharashtra State Electricity Distribution Co. Ltd — faulty meter and excess bill amount

 Gauravkadam92 on Dec 4, 2018
I have complain about the high bill amount to MSRDCL in virar branch ( Chandansar Rd, Chandansar, Virar, Maharashtra 401305) but every time i only get one reply there is an issue in meter but there is no new meter available, so when we will receive the stock we will supply to you. kindly pay whatever the bill you have received and the concern person is not ready to give me this thing in written and i am been always forced to pay the high bill.

I am a middle class person who cannot afford to pay such high bills and there is no where i can get the help and sort my issue. My monthly...
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — wrong electricity bill in pune

 Alanka Rajesh on Dec 4, 2018
Dear sir, madam

I am receiving my electricity bill with more consumption units and bill from last 2 months.

Usually i used to get my bill around rs.300 - 500, but from last 2 months i am receiving more than rs.1000.

And this month i have received my electricity bill of rs.2790.

Seems there is a mistake in reading my units.

Please rectify and resolve the problem and send the updated correct bill.

This is my consumer no:[protected]

Kindly advise....
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — surname spelling correction

 prabhakar potle on Dec 3, 2018
Hello sir/madam,

My consumer no :[protected]
On monthly bill the name : mr. Prabhakar b. Patole,
Address: flat no-302, plot no-10, shree sai datta recedancy, nawda phase-2, taluka-panvel, district-raigad 410208,
Mobile no [protected]

The above mentioned name & address has some spelling correction and need to update old database as follows,

Mr. Prabhakar b. Potle,
Address: flat no-302, plot no-10, shree sai datta recedancy, navde phase-ii, taluka-panvel, district-raigad 410218,
Mobile no [protected]

Please...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Mahadiscom / Mseb / Msedcl — consumer no. 160220856108 meter disconnected without notice

 Sanjay Sapre on Dec 3, 2018
My consumer no. Is[protected]. Billing unit is 4599/aundh sub-dn/shivajinagar. I am having flat no. A-404 at omega residency chs at baner road. I don't stay there. Last week when i went there i found that my meter no. [protected] has been disconnected on march 15 (As written on the board). As per rule, you should send me notice of 30 days before disconnection. I pay my bills regularly as record shows. Also, after disconnection, you have sent me bills from april to november 2018, which you should not have sent. Inadvertently, i have paid those bills also. These bills are amounting to rs. 6000.00...
Complaint comments  Read comments Complaint category Unauthorized charges

Mahadiscom / Mseb / Msedcl — electricity meter display burnt

 Raksha Maroo Sadani on Dec 3, 2018
We, the undersigned are commercial consumer of electricity at our above said premises bearing consumer no.
[protected] and meter no. 055-mse43468.
1. That our equipments are well maintained and used in appropriate way to avoid electricity fluctuations in
Any manner. However the above electricity meter display, got burnt on 01.09.2018, without any fault on
Our part, thereby disabling us to take the meter reading daily for our records.
2. Subsequent to which a letter dated 01.10.2018, was given to your department as regards the same.
3. Thereafter, your person...
Complaint comments  Read comments [1]Complaint category Business & Finances

Mahadiscom / Mseb / Msedcl — high frequent power failure

 faye8 on Dec 3, 2018
Same as above & urgent day to day power supply. The problem started sinced sunday evening around evening....
Complaint comments  Read comments [1]Complaint category Utility Services

Mahadiscom / Mseb / Msedcl — regarding average bill from last 5 month

 Sanjay Bais on Dec 2, 2018
Sir,
My consumer no is[protected], from last 5 month you are giving me average bill this month i received bill of rs. 1230 for 103 units. The verification of meter is not carried out properly and blindly you are giving average bill.
You are requested to give me actual units bill.
I request you to take action in this matter.

Thanking you

Yours faithfully,

Santosh kisanrao bais
Near raghoba mandir,.
Shukrawar peth, washim...
Complaint comments  Read comments [2]Complaint category Government Organizations

Mahadiscom / Mseb / Msedcl — wrong meter reading and excess bill amount

 Subhry15 on Dec 2, 2018
This is subhash yadav, residing at kalamboli. Wish to draw your attention that i have received the bill for the month of november 2018 which indicates wrong meter reading with the excess bill amount. This has happened for the first time. Hence request you to re-check the reading. Need an immediate action on this and refund back the excess amount or settle the amount....
Complaint comments  Read comments Complaint category Home & Garden

Mahadiscom / Mseb / Msedcl — upi payment got debited but bill payment was not processed

 Vaidehi Ghag on Dec 1, 2018
I made out light bill payment for nov 2018 through online platform provided by mseb itself on 1 dec 2018 https://billing.mahadiscom.in/paymentpage.php and than scanning qr code given on the next page (In upi option).

My transaction was cleared immediately in google pay app but not reflected in the mseb account. We didn't get any sms till now. Which we get immediately in previous months when we chose net banking please refund me my amount as soon as possible....
Complaint comments  Read comments [1]Complaint category Government Organizations

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