[Resolved]  Maharashtra State Electricity Distribution Co. Ltd — Faulty meter and negative bills

Dear Sir/Madam,

You may see the trailing communication with Mahavitaran for problem related to faulty meter. Since complaint I am receiving negative bills with no corrective action taken, I am worried that any time after this they may charge me fines and cumulative backlog eventhouth there is no fault from my side. Please let me know about the procedures required to file the case with consumer court before any unforseen situation comes.

Best Regards,


Vishvas Patil


COMMUNICATIONS WITH THE PARTY


To: [protected]@mahadiscom.in
From: Vishvas D Patil
Date: 19/11/2009 12h06
cc: [protected]@mahadiscom.in
Subject: Fw: Re: Fwd: Re: Fwd: Faulty meter.Consumer No:[protected]. Meter No 11722266



Dear Mr. Dotonde,

Please note that since my complaint in Sept 2009 and repeated follow-up, I have received two negative bills and no correction in the meter has been taken place. since then I visited the local office at Bijalinagar many a times, every time I got a promise that next day the person will come and replace the meter, but still no action took place. Please let me know how much time is generally required to perform this kind of action, definitely not two to three months!

I request you to inform the concern to act fast.


Best Regards,


Vishvas Patil


-----Forwarded by Vishvas D Patil


To: vishvaspatil
From: CGM Corporate Communication <[protected]@mahadiscom.in>
Date: 5/10/2009 14h29
Subject: Re: Fwd: Re: Fwd: Faulty meter.Consumer No:[protected]. Meter No 11722266


Dear Consumer,

Please do not pay any amount untill you got a bill with positive amount.

Regards.

Ram Dotonde
C.G.M.(C.C)

On Mon 05/10/09 11:18 AM , vishvaspatil sent:


Dear Mr. Dotonde,

This month's bill amount is in negative; it is Rs. -250, please suggest how to pay the same?

The meter is also not yet changed/repaired.

I suppose your officials are in the process to resolve the problem.


Best Regards,


Vishvas D. Patil

-----CGM Corporate Communication wrote: -----


To:
From: CGM Corporate Communication
Date: 17/9/2009 10h55
cc:
Subject: Fwd: Re: Fwd: Faulty meter.Consumer No:[protected]. Meter No 11722266

Pl reffer the telephonic talk this office PRO Shri Ujgare had with you (Mr.I.A.Mulani, Exe.Engineer - [protected]) today ( date- 10/09/09 ) at 03.46 pm and look in to this complaint. Pl send your report at an earliest .

Regards

Ram Dotonde
C.G.M.(C.C)


----- Original Message -----
From: vishvaspatil
To: [protected]@mahadiscom.in
Sent: Fri 11/09/09 3:59 PM
Subject: Fwd: Re: Fwd: Faulty meter.Consumer No:[protected]. Meter No 11722266

Dear Mr Dotonde,

Thank you for prompt initiation of the action.


Best Regards,


Vishvas D. Patil

-----CGM Corporate Communication wrote: -----


To:
From: CGM Corporate Communication
Date: 11/9/2009 15h46
cc:
Subject: Fwd: Faulty meter.Consumer No:[protected]. Meter No 11722266

Pl reffer the telephonic talk this office PRO Shri Ujgare had with you (Mr.I.A.Mulani, Exe.Engineer - [protected]) today ( date- 11/09/09 ) at 03.46 pm and look in to this complaint. Pl send your report at an earliest.

Regards


Ram Dotonde
C.G.M.(C.C)


----- Original Message -----
From: vishvaspatil
To: [protected]@mahadiscom.in
Sent: Thu 10/09/09 5:57 PM
Subject: Fwd: Faulty meter.Consumer No:[protected]. Meter No 11722266

Dear Sir/Madam,

This is regarding a newly installed meter for my flat [Address: Fl-15, Kute Angan Bld. A, Plot-132/8, Walhekarwadi Chd. Pune 411033, Consumer No:[protected], (Shri Vishvas Dattatraya Patil), Meter No 11722266, MR-Route-Sequence:[protected]]. My first bill was released on August 25, 2009. The first bill itself was showing reading of more that 6000 units, however, an average reading of 100 units was charged in the said bill. Now the reading is crossing 10000 units. How, this can happen, when the consumption is only for domestic purpose and there are no high wattage instruments installed. Immidiately, I complained about the problem at Bijalinagar MSEB office and I made my builder also aware of the same. The manager at Bijalinagar MSEB office suggested to stick a steaker on the reading pannel with the notation 'Abnormally Fast', and it was told that since there are no meters in stock, the new meter cannot be installed right now. Since then I am waiting, no action is being taken.

I request, to take a immidiate action on the problem.



Best Regards,


Vishvas D. Patil