| Address: | Thane, Maharashtra |
Respected Sir/Madam,
I m a consumer of mseb,I live in wagle estate ,thane, I have last moth pending elecricity bill, Due to some finance problem we are unable to pay the bill for last month, one week before I got my new electricity bill, and after the next day,mseb employee name "Santosh tawde" come and disconnect my elecricity line and when I ask them he told that pay elecricity bill, and I tell him that when I got my salary this month then I pay all pending and current bill.
I want ur all terms and conditions, prospectus and consumer rights details.where it writes that if consumer not pay one month bill then directly disconnect their connection without giving them NOTICE in writing.
mseb will not provide any written notice to us.
and also when mseb staff disconnect my electricity line directly without inform us, due to that my fridge is not working, any parts is damage in fridge. who will pay for this damage.
ur faithfully
pramod
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