[Resolved]  Maharashtra State Electricity Distribution Co. Ltd — Cutting the connection in spite of paying the bill on time!!

Address:

Pune, Maharashtra

I'm a resident of Kondhwa and have faced this problem a couple of times. I'm somebody who is very particular about paying bills on time, as I hate the hassles of running around from pillar to post paying the late fee etc. But I feel extremely dejected when on Friday evening I come back home to see mine is the only flat without lights!! My immediate reaction was to call an electrician to come and see what the fault was. In the meantime, I go down to the meter box and i'm aghast to see the wire has been cut. I was then told by my neighbours that the MSEB Van had come and cut the electricity, of all those people who had not paid the bill. I was agitated and went to the close by MSEB office with my bill, which clearly stated I had paid it on time. The man at the counter was least interested and all he said was that I had to go to some far off place to get it fixed. It was 9 PM by then, and after reaching that place I was told it will be done by next morning. I had to literally plead when one agreed to come and get the work done. Though I'm grateful to that gentleman to have agreed among the other 5, what I did not understand was of paying travel and service charges to him...

All this for paying the bill on time!!