Mail Today (India Today Group) — No Delivery on Subscription: No heed to Complaints

Subscribe: But do not expect deliveries!
I had subscribed for a Mail Today subscription for one year starting April 2008. The cheque was given to the news paper vendor and he promised the rest will be taken care of. However for the whole of April, no paper was delivered saying that he is waiting for the coupons. Later after delivering for a few months, he again topped from Dec 2008 onwards saying that he does not have the coupons and that I should complain to Mail today. I got no response from the number of the executive the vendor had given. So I contacted the Delhi office. I was given a different number to contact[protected] and was given a complaint number [protected] on 17 Feb 2009. I was told that all coupons were in fact given to the newspaper vendor and he should supply. The vendor says he has got none and I should pay for back papers delivered.

There is no resolution to the complaint. No one contacted me. if I contact the number is busy or not answered. The website of mail today has no email address for subscription complaints.

So I am just putting this message here that if you intend to go for a yearly subscription-- don't. You might be fleeced by the paper vendor and the local executive of Mail today combined. If you do subscribe insist on coupons being delivered to you against a Cheque.

A Kumar G-50 Sector 39 Noida 201303
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India Today Group — mail today news paper

I had buy a mail today news paper subscription on dated 04-feb-2009 I had made payment through credit card details are as under :
Transaction ID: [protected]
Membership ID: MTNP 181128
Transaction Date: 4TH Feb.-09
At the time of order booking mail today executive (Mr. Shoab) he told me that order will be execute with in 14 days, after 14 days I called customer care they told me that our condition has changed now we will execute this order with in 24 days but still I am waiting my subscription. I called many time to customer care they always told me that we have already forwarded your order to our sales department it will be received you in next week but still I am waiting.

can anybody tell me how i can case a file in consumer court.
My Contact No is [protected]
[protected]@yahoo.com

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