Manipal Hospital — Unprofessional behaviour

 
5 Reviews
India
 Suvarup Saha
My wife visited the hospital OPD on April1, 2009 and set up an appointment with Dr. Shobharani in the gyneacology department. After waiting for about an hour and being questioned by a junior doctor she was asked to visit the doctor's chamber. The doctor did not even ask her about the complaints she had. The doctor simply said that she had heard the case from the junior and hence prescribing three tests. Even when wife tried to tell her what complaints she had (which the junior doctor did not ask about), the doctor flatly refused to hear. she was not even asked to sit. the total time she was in the doctor's chamber is 2 minutes. This, after shelling out 300 rupees and 1 hour of precious time.
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I had a similar experience with Shobha Rani, I waited for 2 hrs for my turn to come and finally when I entered the doctor's room, She didn't see my reports also, I kept on insisting to see it. She just went ahead and prescribed few medicines. She hardly gave me couple of minutes. She did this to me twice after that I stopped going to her, i changed my doctor.
I am a regular visitor(from 2005 till now) in this hospital for my wife, parents, in laws and aunt, uncle. Till last year I got good service but I can see now a days they become very rude. Today I visited Dr. Sadiq of Surgical Gastro dept. After had lots of test done, we went for the consultation with the doctor. He asked for a surgery to my mother in law. So to be sure I was asking him in detail and he was very rude. He asked my about my profession. I said software engg. He said "cant you understand anything out side of the computer? I am the only doctor who is taking to the patient for 10 mins(though it was not more than 3-4 mins). You can go to any doctor, they wont tell you in detail." . I made a complain and dropped in the suggession box. Is this the behaviour we expect from a well known hospital? As a patient we have rights to understand the issue. We copnsider doctors as "Next to GOD" but some doctors are "Next to Evil".
I had ear surgery in Command Hospital which was unsuccessful because I got infection in Ear post surgey. later I went to Manipal Hospital and consulted Dr. Girish Rai. He gave me hope that he will do my ear operation one more time and my ear problems will be rectified. I believed him and underwent ear surgey one more time. This opeartion costed me Rs. 89, 000 but before operation they assured me that it will cost me around 30, 000. After operation they gave me 5 page bill and told they have used these stuff during operation for which I need to make payment. One week after the operation when I went again to know the status of my Ear, he told me...ohh this operation was unsuccessful...and it could be your fault that you did not take care of your Ear post operation. He asked me with shameless face...Can you come again for the opration???? Hence I advice you all "Never get operated from Dr. Girish Rai" who speak well but not Skilled to operate anyone"
Dear Sir/Madam,

My wife Ayesha Begum resident of Dubai took my daughter Afiyah Wasim to Dr. shaila B on Wed 17/04 at 11:20AM in Manipal Hospital, HAL Old airport road, Bangalore

Dr. Shaila miss treated my wife during the visit, she harassed her by yelling at her. Please note my wife was operated in same Manipal just 1week before and she was not able to stand for a long time and the doctor was commenting" If you have come from Mysore, roam around and go back, why u people come to hospital" "meet me in my clinic and take the address from my assistant outside the room ", Doctor didnt even saw the patient nor listen to the patient problem and just wrote list of blood tests to be done.

This treatment of Doctor Shaila is not acceptable and she is doesnt have any courtesy to deal with the patient.

I want the doctor to apologize for her misbehavior and not to repeat this with other patients.

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    98, HAL Airport Road, Bangalore, Karnataka, India - 560017
    Manipal Hospital - Unprofessional behaviour