| Address: | Dharwad, Karnataka |
Hi
I am Satyamurthy,Based at Hubli had problem with my newly purchansed CAR Model SWIFT - VDI . Veihicle Number : KA25 P2035 on 6th July2010 at 12.30Pm. Seems to be starter problem, hence called break down service [protected]. They were prompt in attending to my call and have come at 3.00PM and checked for said problem.
Since they could not repair the same at site ,they took the vehicle to RNS and informed me that they have given the vehicle for service.
regret to inform you that, till 5.30 PM on 6th July , there is no information to me on the developements, i have to call RNS repetedly to knoe the status of my vehicle.
Now form lst two days, I am calling RNS and your Mechanic Mr. Girish repetedly, there is no proper revert on the problem.
Today morning, I have called once again Mr.Girish for the status, He is still not clear on the problem and after the repeated call he told me that, they have sent the battery for testing and it will take 3 more days to know the actual status!
This vechicle was purchased on 31/1/2009 and hardly used for 12000km.
Last free servce was done on 25/1/2010 and there was no single time breakdown in last 15 months of purchase....!
I am upeset with is issue and try to reach Mrs.Archana, ,Chief General Manger but I got the reply from receiption that she is not available today at office , Requested to transfer this call to works manager, He is also not available on phone.
Is this the service standrads of Maruthi or RNS ??
I am really worried !! and Upset !!
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