[Resolved]  Max New York — POLICY SURRENDER

Dear Sir / Madam,


I am facing a serious issue with MAX New york regarding a Insurance Policy

Earlier I had taken one policy , called LIFE INVEST UNIT LINKED plan for which I had to pay the quarterly premium in the month of June 09 , I called up the agent , he came & proposed me a new policy plan , in which I was not interested , but after too much insisting by the agent I agree to take the new policy called UNIT BUILDER plan against the cancellation of the older one .Agent had agreed to that , but he said to take the new policy first , then after receiving the bond , the older policy can be surrendered & the initially paid premium amount will be credited back.



After chasing the Agent for 1 month , I was unabe to catch him , at the end , after 1 and half month the agent had come to my office when I was not there & handed over the policy to my colleague.


Now I am here with a information taht that particular agent has left the company & by the terms & condition of the policy none my policy amount will, be returned .

I've paid 15000 as a quaterly premium for each of my policy bond making it to 30000 , & I do not want to continue this policy with MAX newyork anymore considering the bad responses & too pity service to their clients

Kindly help me & let me know how I can get my premium amount refunded

Thanks & Regards

Lavish Chandan

Ph: [protected]