[Resolved] Mayajaal — Cheating
Please be aware while booking movie tickets online at Mayajaal. Many netizens have been cheated by them while trying to book online movie ticket. It is imperative that you refrain from booking online from mayajaal since you neither get the movie ticket booked or your money refunded. Although I was aware of the mayajaal online booking scam, from various sources (it never occured to me that these guys would steal as less 300rs from unsuspecting netizens. The following is my trauma from booking online at mayajaal.
I booked an online net ticket from Mayajaal Website at http://www.mayajaal.com/ on Sep 18th, 2010. While the booking was underway, after the bank transaction, the browser redirected me to a blank page at mayajaal website......since this is unusual, I checked up my bank account, I found that 480rs has been debited from my account by mayajaal. I called mayajaal at their support number mentioned in their website (phone number:[protected]/65).I tried both the number for more than an hour untill a lady picked up the phone, I informed her that I booked an online movie ticket and asked if the ticket was booked, she informed me that the ticket was not booked and informed me that they will recredit the money back to my account within 5 working days. I called back Mayajaal on the 6th day after they failed to credit back my money as mentioned, a person by name of Aranganathan took the call and informed me that he will look into it and get back to me after 15 mins. I never recieved the call, so I called them back again after an hour, regarding my refund..As soon as I told him my name, he put me on hold..and I was on hold for about 20mins untill I realized that no one is going to pick my call. I called back again to the mayajaal head office(not the support number), as soon as I mentioned online booking, without even listening to me, he directly transferred the call back to the same number, where the same person who put me on hold, took the call again....After much persuasion, he asked me to call a person named Meenakshi Sundaram with mobile number[protected]. Believe me, till today I am trying this persons number. As soon as this person sees my mobile number he blindly disconnects it and I guess this would be my 200th time calling mayajaal and this person for a refund but they either disconnect my call blindly or put me on hold.. Therefore netizens, please refrain from using Online Booking at Mayajaal given the fact that these guys are just a bunch of frauds.
Complaint marked as Resolved Aug 13, 2020