[Resolved]  Metro Max Infrastructure Pvt Ltd — Non Refund Of Booking Amount After Cancellation

Address: Jaipur, Rajasthan

I have booked a 213 Sq yd residential plot (LV-277) in project named "Lotus Valley" of Metro Max Infrastructure Pt Ltd on Jaipur-Ajmer road near Jaipur.Their registered office is in Jaipur and corporate office at B1, 2nd Floor, Local Shopping Centre, Vasant Kunj, New Delhi[protected],[protected].
Their marketing executive Mr Ankit Sharma told that Lotus Valley is 6 Km from Mahindra SEZ. I booked the plot believing on him without visiting the site as it is around 250 Km Delhi. I paid them Rs 70,000 towards booking.
Later when I visited the site I found it around 20 km from Mahindra SEZ.
I was disappointed and decided to cancel my booking.
They told me that 25% of amount received by them will be deducted. They tried their best that I should not go for cancellation but in vain.
After much effort running after them Miss Sulekha accepted my application for cancellation on 01 Aug 11. She told that my cheque will be ready in 15-20 days.
Now it is going to be two month and I have not received my cheque till date. Miss Sulekha told that I will be informed as soon as my cheque is ready.
Whenever I try to contact her, receptionist tells that she is busy when she come to know that I want to talk about cancellation.
She tells that Miss Sulekha will call me back, but that never happens.
Ishwar Chandra Rai
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
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Hi All,

Has there been any response/resolution from Metromax? We can go to the Vasant Kunj office as a group and speak to them about the updates on the project, website not working, clear title, no development at site etc. Its our hard earned money and they need to realize this. There should have been updates sent to the customer or displayed on the website of the work done.

Lets have a day fixed when we all can go and talk to them at their Vasant Kunj office.

Gaurav
We appreciate for your efforts and most welcome to our valuable clients to our Vasant Kunj office so that actual position (Development) of our projects could be explain by face.

Thanks,

Metro Max.
B-1, IInd Floor, Local Shopping Centre,
Plot No. 10, Vasant kunj, New Delhi-110070.
Tel[protected]lines), Fax:26139351.
Hi friends,

even i had booked a plot with metro max rojwood city in jaipur, they made false comitment to me later on when i relized i decided to cancil the booking. but they dint refund my booking amount.

they are bludy fraud. never trust such kind of builder.

Sachin Singh
Attention: Mr. Sachin Kumar Singh

With Ref. to your comments dated 30 Jan 2013, we hereby vehemently deny the false allegation made by you with regard to your booking. In this regards we would like to make it clear that our terms & conditions are fully explicit in our booking form and nothing has been concealed therefrom. In view of the express conditions stipulated in the application form refer to above there is no question of false representation as alleged by you. We therefore dismiss your allegation and also advised you against the use of defamatory & intemperate language, whereby you have violated the law relating to defamation.etc. Under the Penal Provision of the Criminal Law, failing which you will rendered yourself liable to legal action, which please note. Otherwise company will be constrained to take appropriate action against you.

If you still have any grievance you are welcome to our office and meet our officials.


Metro Max.
B-1, IInd Floor, Local Shopping Centre,
Plot No. 10, Vasant kunj, New Delhi-110070.
Tel[protected]lines), Fax:26139351.
Anjul Katyal's reply, Nov 19, 2020
You guys are fraud, I have been chasing you from 5 years now, I have 6 Lacs and no response or even registration, I am more than happy to visit your office and drag you to the course with your damm collar !!!
ok now mark this comment as resolved and post your bloody comment here
Dear Metromax Team,

What is the latest update on Lotus valley project. It was supposed to be delivered in the month of April.

Kindly feedback.

Thanks,

Dheeraj
Kind Attn: Mr. Dheeraj

Request you to please give details of your bookings or visit to our office at vasant kunj, New Delhi-110070.

Metro Max.
B-1, IInd Floor, Local Shopping Centre,
Plot No. 10, Vasant kunj, New Delhi-110070.
Tel[protected]lines), Fax:26139351.
Dear Metro Max Team,

I asked a very generic question anyways my membership no is LV 174
Hope this would be enough for you to share an update on project possession status .

Appreciate an early response.

BR
Dheeraj
Dear Metro Max Team,

I still await your response to my query dated 24th may.
Please don't shy away from admitting that there has been a delay in project.

Kindly let us know an updated status.

Thanks,

Dheeraj
Kind Attn: Mr. Dheeraj,

You are already been advised to visit our corporate office to address all your queries. We will sort out all your queries and assure you of total resolution of all your problems. Do please provide us a chance to assist you.

Regarding LV-174, Please note that there is no delay in the project.

Metro Max.
B-1, IInd Floor, Local Shopping Centre,
Plot No. 10, Vasant kunj, New Delhi-110070.
Tel[protected]lines), Fax:26139351.
Again a diplomatic answer...

My booking was done in May, 2011 with commitment of delivering it within 2 years.
Till now there is no update on possession status, no e-mail communication, no update on website...

In very simple words I am just asking about the project update...let me know when it will be delivered.

Thanks

Dheeraj Chawla
Hi Everyone,

I also have a plot in Lotus Valley project. I have already made full payment. Then why there is a delay in the delivery ?? When I called their office phone number to know the status, Ms. Hema (as I remember the name of the lady I sopke to) told me that the registry process will take place in September-2013. I asked the reason for which she told me that most of the customers' payment term is completing by then. then my question was:- Why my plot's registry should be delayed according to other customer's payment terms ? and I didn't get any satisfactory answer. then I requested her to give the same in writing (e-mail) which she agreed to, but never did. After waiting for around 2 hours and not getting any such mail, when I called again, the phone attandent told me that she had left for the day. Getting irated, I called one f their officials named Nikhil who upfront denied to give anything in writing that too little rudely. Also he told me that in September, the process is just going to START and will take another 2-3 months to complete. Looking at this kind of dual behaviour with a customer at a moment when they have recieved the full payment from him, I don't find any reason not to doubt the Metromax Company's intentions.

It seems there is no fear or respect for law or ethics that exists there. From myself I don't find it even worth giving any rating.
Hello All,

I was told that after the payment of the registration amount by 15 days we will receive the registration copy. But it is almost 3 months i have given the registration amount in the month of May and there is no call no response. I called once for the reason for delay, but there was a funny reason given by the emloyee that the registar got transferred thats why its delaying.

The employees should know how to behave with customers. If they would have told that the project will finish by end of 2013 then there was no use of booking this. Waste of money and time as well.
Dear friends,

After all this hue and cry that we have seen from all our friends regarding the LV project, can we reach some conclusion together i.e. do we all go their office at Vasant Kunj on a stipulated date. Thereafter if we do not get a satisfactory reply from their office, we all jointly go the consumer court. Please can someone take the lead and inform everyone on the way to move forward.

Regards

Praveen

PS: I have also booked a plot in LV and paid the full amount
Hi, all!

I Am Chander Kant Sharma, i am also very fed-of with this people, because they are not such builders, they comets something and doing something, i have booked 15 to 16 plot along with my client, now they are not ready to give us allotted plot, because they don't have such plot, they are cheating with all o[censored]s, so i requested to all of you please take hardly action with legal department, because my all client are very fade of with them, now they don't have particular plot, witch is allotted in allotment latter, please friend let me know about this, i am also with you all!

C.K.Sharma, [protected]
Hi Metromax Team,

By now, the registries should have been completed. But the procedure has not even been started.
When we call your office, your officers behave rudely.
Is here also my concern dated Jul 20, 2013 has been lying unattended and unanswered.
I have also invested in lotus valley. I have even visited metro max Jaipur site in Aug 2013. There is no construction going on. There are no markings of plots. Why they are taking IDC & EDC when there is no development. No Registry is going on in owner's name. When we talk in their office, every time there is new excuse. I am hearing these excuses from 1 year. Directors never picked up the phone. I think its time to do Police Complaint.

Any one want to talk to me can phone me on [protected] @Tarun Goel
Kind Attn: Mr. Tarun,

We appreciate your association with us and concern about the project. Since you have mentioned in your post that you went for site visit but we are unable to trace your name for Aug-2013 site visit details and that is also quite old. Hence we request you to kindly revisit project site with prior intimation to our registered office at Jaipur (Rajasthan), where you will meet our concerned site staff who will help you to understand all your doubts/questions/queries & will sort out the same even our land ownership. Regarding registrations, the process has already been initiated and the matter is with Concerned Authority. However, we are doing our level best and its a matter of time when we hand it over to you.

For your further doubts/clarifications, you are advised to visit our Head office.

Metromax,
F-119, Janpath Shyam Nagar,
Jaipur-302019 (Rajasthan).
Tel:[protected], 4044334.
Dear Friends, I have visited the Lotus Valley Project in Feb'14 and have found out that negligible construction has taken place in the designated area and as these people are refusing to refund the money it seems there is some kind of fraud going on. Project being so far from Jaipur main city it becomes very difficult to reach there on your own. Leave alone this project even their previous projects were not delivered on time so how will they deliver this. Their demand of 25% for cancellation charges is absolutely unethical however as customers and buyers we should actually be asking the builder to pay the penalty for not completing the project on time and earning the interest on our hard earned money and making excuses all this while. For me it is like 3 years since I have booked the plot and around 80 thousand is struck with them as I stopped paying them after sometime and said to them that once they start the registry process I will pay the rest in lump sum. I think all the people who are the sufferers of this infra company (like many others with unclear and non-transparent intentions) should all get together and teach them the lesson. Just see the fate of Timtara ecommerce website selling all kinds of electronics and other household items which has shut down after all the consumers got together and filed a court case with Economic Offence Wing against the directors and most of the customers are on the verge of getting their payments back. Let me know how we can progress in this case and I will be standing with all of you for any Joint Effort - Lalit.
Dear All

Let us all decide a date and time to meet them jointly. Please do take out time any Sunday to meet at there office.

I am leaving my mail ID with contact number.

SAHDEV.[protected]@GMAIL.COM

[protected]

Please note wee need to take action against them because after talking to 3-4 consumers i have found the same fraud story from everybody.

Metro max is a fraud or not i can not say at this moment but there are some facts which they are hiding from investors and under right to information act they should communicate everything which has relevance towards this investment. Also in three years time property gives avg 70-75% returns but this property is still at the same price. I visited their office at vasant kunj but again a misleading response for registry.

I hope we all care for our hard earned money and its our right to stand against any fraud. Guys trust me if we meet them jointly it will make a difference and If required let us take a joint action against them involving lawyers media & police.

Regards
Kamal
Metro max is a fraud company. Why they are not giving us allotment? Everytime they have a new excuse since year. Directors never pick up phone. They are mother [censored]ers. We have made a group on Whatsapp to join together and file a police complaint. Whoever wants to join hands, call me [protected] @Tarun Goel. We have many people joined together. Lets do it.

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