Minus 0 — Doing fraud

Address:

Ranchi, Jharkhand

I have taken professional package of VPS from manashosting on 7th December 2012 in that time their sales head shardha told me we will give you the server by 8th December 2012 for the VPS package I paid RS. 29000/-(approx). But they provided me the server 11th December. When I tried to deploy my code then I am not able to deploy my code when I contacted with their technical team they told me you have to take the power pack for java hosting. If you want to deploy your war file through control panel. For the power pack again I paid around 4000/-(3600/- for power pack+Service tax). After installation of Power Pack I uploaded my war file but my site is not working. When I contacted with their technical team they asked me as your server is unmanaged we can’t help you. I created one ticket regarding this (ticket id – CBT[protected] they replied “I could see that your domain name servers are
ns1.manasserver.com [216.151.164.30]
ns2.manasserver.com [216.151.165.32]
If you have taken the java package then you need to change the name servers as
dns10.365techsupport.com
dns20.365texhsupport.com” as they didn’t given me any control panel to maintain domain name server. When I contacted with their technical team they told me we can’t help regarding this as you have not taken the managed server. First of all if you not give anyone proper information then definitely you have to help him. Then I raised one ticket with their billing team(ticket id – DMD[protected] in reply of this ticket they replied – “Dear sir,
As per your request your domain name servers has been changed.”. After this reply I again deployed my war file and started my service but again my website is not up. Again I raised one ticket to cancel my order (ticket id-BMS[protected] I stated all the things that happened with me in the ticket. Then I got calls from technical team in which they again told me your domain name server is wrong, I am updating your domain name server and your website will be up within 24 hour. This states that they only misguided me in reply of ticket CBT[protected]. Now its more than 30 hours and still my site is not up. Now they are not refunding my money and not uploading my site. I am in the great loss.

Please do the needfull.