[Resolved]  Modular Kitchen — Non completion of work

Address:

Uttarakhand

Dear Sir/Madam,

I, Laju Satyes Kumar (phone # [protected]), live in Dehradun (‘Anandadham’, Danda Khudanewala, Sahastradhara Road, P.O. Gujrara, Dehradun -248001) and in May 2012 I had given the contract of doing my modular kitchen to a person named Mr. Jai Bhagwan (his sole-propietorship business’ name is Shri Shyam Enterprises). The total amount was for Rs.85000 (Rs.5000 was for tiling work and Rs 80000 for the modular kitchen). He took an advance of Rs.42,500 on 6 May 2012, with the understanding that the work would start in three week’s time and would take 5 days to complete.

Now our ordeal began. If I were to write all the details it would become very voluminous, in short, after many reminders the tiling work was done and after that utter silence!! He has this fantastic habit of not taking telephone calls when he knows why the call is coming, after repeated attempts (often from some unknown number) if I would reach him, his answer was always the same “work would start tomorrow’. I live with my parents, who are unwell and is forbidden outside food, so with my kitchen disrupted it was a big problem for us. I had told him all this at the start, at that time he was very sweet and accommodative and said don’t worry we will finish the work in one go etc. Anyway this went on for quite some time then one day I told him if you don’t start work from the next day then I’m telling you I will not let you work and I will start using my kitchen. He said sure madam, we will start tomorrow. But the next day came and went nothing happened. After repeated attempts when I could reach him on the phone I told him the last opportunity I gave you is over, now return my money (after deducting Rs 5000 for the tiling work). He didn’t respond. After a couple of days he sends a person with a few aluminium rods and tells me to keep them, they will start work shortly. I refused to take delivery of the same as it was apparent he was playing for time and would again stretch the issue. Here, I must also mention that any communication with him always left me exhausted and physically ill. My parents were also feeling very strained with this issue becoming a big irritant.I don't think I have been able to explain our tension and anguish properly.

After a few days when I wrote to him again about the refund, his contention now became that the fault is mine as I didn’t ‘allow’ his man to keep those few aluminium rods in my home. When I told him that I did this after due warning and notice to him, he stopped responding to my emails.

In the month of July my husband (he lives in Haridwar) tried to talk to him about a refund, Jai Bhagwan said I have incurred some expenses and bought few things. My husband said fine, you give a bill for your expenses and return the balance. Again he stopped responding. Since he stopped responding to our communications we tried a third person to intervene and make him see reason. After much to and fro, he agreed to refund Rs.27,500 (thereby keeping Rs 10,000) for himself!! Still we agreed as we wanted a closure of this issue. He took my bank account details and promised to complete the refund by 11th September 2012. However, he didn’t do it and after this he gave us many deadlines and conveniently missed them. After that, he just doesn’t reply to any communication sent to him.

I am really at a loss to understand what to do? How can someone get away with such dishonest behaviour? I request you to please help me get back my money from this cheat. He actually owes me Rs.37,500, however I am willing to agree to any amount more than Rs.30,000 (I leave that to your discretion). He feels how long will this individual woman keep pestering me, she will get tired. More than my money, now I feel it is important that the man understands that cheating of this kind doesn't work and that just because you are dealing with a woman you cannot take her for a ride.

I will be much obliged if you can please help me. The details of the businessman is given below.

Thanks & Regards,
Laju



Mr. Jai Bhagwan
Shree Shyam Enterprises
1586 Behind Jal Nigam Colony, Near Seema Dwar
Indira Nagar, Dehradun – 248001

[protected]@yahoo.com

Phone # [protected], [protected], [protected], [protected]