[Resolved]  Motilal Oswal Securities Limited — Unfair Trade / Loss to Consumer

Address:Pudukkottai, Tamil Nadu

My Customer Trading ID: PROPG57, Client: C.GUNASEKARAN A/c. Ref. No.[protected]

I am a businessman based in Pudukkottai, Tamilnadu. I have been trading through Motilal Oswal Securities's Franchise office at SIVAKASI since 2006. At Pudukkottai, I have been interacting and trading through MOSL representative / franchise Mr. RAJARAM (Mobile: [protected]).

I had shares worth of Rs.80,000, MOTL's representative has traded in my account without my instruction / knowledge. In this course, my shares were automatically sold to set off against Trading loss / negative balance in my account. This is an unfair trade practice, as customer has signed a document to act on behalf of him, the franchise takes liberty and creates loss to the customer. This i came to know only after the franchise closed his office and ran out of my town.


I have complained to main franchise office at Sivakasi Sub-brokers - Mr. Kannan ([protected]) & Ms. K.Amutha ([protected]) of Professional Investments Corp., Sivakasi, Tamilnadu on this and initially they talked to their representative Mr. RAJARAM to settle my loss / replace my shares in my demat account. Then they are now just postponing and resent days not picking up my phone calls.

I complained to Motilal Oswal Secutires, Grievances email. Initially they responded and gave some time period that my issue will be resolved, now there is no response for my mails. I am not able to contact their Mumbai office nos.

I have lost around Rs.70,000, due to this fraud committed by a franchise / representative of Motilal Oswal Securities Limited.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Gunasekaran,

Apologies for the inconvenience, please provide your folio/Account number, we will get back to you shortly.

Regards,
Motilal Oswal Team
Dear Mr. Gunasekaran,

With regards to the raised concern, our representative will shortly get in touch with you.

Regards,
Motilal Oswal Team
Deal Sir,
Motilal Oswal Grievances Team has acted on my complain and all disputed stocks has been replenished to my account and i withdraw my complaint. Even though the value-wise i have been settled less, no. of shares has been credited back to my account.

Thanks to Motilal Oswal for coordinating through their representatives and settling my account.

C. GUNASEKARAN
[protected]

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    Pudukkottai
    Tamil Nadu
    India
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