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Hindustan Petroleum Corporation [HPCL]

[Resolved]  M/S - Dewas HP Gas Agency, Dewas — Delay in home delivery of HP Gas (Refill Cylinder) more than 48 days

Address:Dewas, Madhya Pradesh

My self Vikash Kumar Sinha, Consumer no. 621629. M/s Dewas gas agency, Ram Nager, AB Road, Dewas, MP (India) 450001, Tel no. [protected]. I have booked through telephone dated 19/10/2010 for refill gas cylinder. They ensure for delivery wihin a week. After many follow-ups through phone and personal visit to their office the are asking for 1 or 2 more days for supply to me.
However, i came to know through newspaper gas cylinders are available in GREY MARKET. Still i am waiting for their response.

I like to lodge a complaint against the agency for lack in service and inconvenience caused to the customer.

Thanks & Regards
Vikash Kumar Sinha
# 78, Badridham Nager, Dewas, MP (India) 455001
Mob [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

HP Gas — Non Delivery of cylinders and grey market supply of cylinders

Sir i had booked for refilling of my cylinder on. But i have not received the delivery yet and secondly they are not providing the cylinders home delivery and we have to collect the cylinder for godown of HP. Secondly lots of black sales is going on in Saila Khurd town and they are providing the cylinders to shopkeepers who use to charge more for each cylinder. They are suppling the cyclinders to grey market.
I had complained to HP also following are details:
Consumer No. 714890 Distributor MANJIT GAS SERVICE[protected]
Address Saila Kalan Road
Town GARHSHANKAR State PUNJAB
PinCode
Landline [protected] Mobile [protected]
Email [protected]@yahoo.co.in

Registration Date [protected]:39 Closed Date [protected]:08
Distributor MANJIT GAS SERVICE[protected]
Status Closed
Subject Non Delivery of Booked Cyclider

I have not got any response, kindly look into matter.

Regards
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