[Resolved]  Msrtc — Wrong information on Ticket booking

Address:Thane, Maharashtra

I was booked ticked in MSRTC.COM for Vashi Depot to Rajgurunagar. That bus is started fron Andheri Versova, As per the information given by depot supervisor that bus is available from vashi vashi depot not from vashi highway, that same information is given in ticket but that bus is gone without reaching vashi depot. When i was discussed with depot supervisor about that wrong information, all staff are talked with very rude behavior. My ticket no is 8622592
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

MSRTC — wrong fare charged

I boarded in bus MH 20 BE 2706 from Manapada, thane for Kashimira on 27.08.2013 at 18:32. I have been charged from Thane to Borivali Rs.29. Bus controller said fare will be charged from first stop to last stop irrespectice of location I board from. I would like to know if it is a correct practice?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maharashtra State Road Transport Corporation [MSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    2423
    Pending
    0
    Resolved
    183
    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001
    View all Maharashtra State Road Transport Corporation [MSRTC] contact information