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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated Mar 18, 2024
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+91 20 2612 6218
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Pune Station, Pune
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411001

Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints(2413)

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Y
Yugal Milan das
Mar 18, 2024
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My e ticket was not cancelled....

Address:MIDC AHMEDNAGAR

I had the ticket booked in mrctc from ratnagiri.. details are given in the photo... I was made to wait for 3 hours outside of window in ahmednagar Tarakpur deposit...
The engineer doesn't know the proper features of software... No knowledge of how to re install the software...
I had to loose rs1045... They could do nothing...
I want my all money back......
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Hi, I had booked 1 ticket for Swargate to Dahivadi through Bhoisar Gandavale bus. The bus was supposed to arrive at 12:45 pm on 15th March 2024, at the Swargate station Pune, but even after 3 hours the bus did not arrive and I had to take Sangamner Gondavale bus by paying for the seat in this bus. I request you to refund back the amount as cancellation was not allowed and the bus did not come on time even after waiting for 3 hours. Pls find...
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Todays 12 march 2024 I will book my ticket Mahad Birwadi To Swargate i will selected my seat number and pay money, But msrtc not send ticket details I lost my money from my account... Plz refund my money

Voucher No - 944295
Journey Date[protected] Time - 13.52
Birwadi To Swargate, Pune...
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Ravindra 427
from Nashik, Maharashtra
Mar 11, 2024
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E shivai ticket

RS 765/- taken against ticket amount of RS. 720/- before ticket issue.
Extra amount taken not returned....
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A
APurne
from Nashik, Maharashtra
Mar 8, 2024
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Failed ticket and no refund

I had booked tickets from Nashik CBS, Nashik to New shivajinagar bus stand, Pune on 2nd of March 2024 for Sunday's bus the next day. But it showed as failed and the money was deducted. I had to book an offline seat. It's been 7 days and I've not received any refund. Please look into the same....
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D
Dalvipallavi
Mar 7, 2024
Mar 7, 2024
This thread was updated on Mar 7, 2024
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Money deducted ticket not confirmed

A
Pallavi Dalvi
From: Mumbai

I booked tikit on MSRTC app. From Borivali Nancy Colony to Sakharpa. Seat No.22 and amount 265 deducted from my account but my tikit not confirmed and showing status failed.
Plz refund my money as soon as possible...
+1 photos
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Address:Pimpri-Chinchwad MAHARASHTRA

Side metal sheeht has came out near seat no.24 . I had sat on this seat. 5th March 2024. I journy on that date Chinchwad to Chiplun Bus no. MH14-BT 4682....
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Address:Cidco, Sambhaji nagar

Myself, Dr. Ravindra Kavhar ( Forensic Department), waiting for my bus at Cidco bus stop since 2 hours. The scheduled bus from Cidco to Risod at 9:15 AM & at 10:15 AM still not announced at Cidco bus stop.
My time is precious. Please look for the issue & what is actually going at Cidco bus stop, otherwise I have to connect with higher authorities.
Thanking you!...
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I am travelling in bus no MH-20-BL-0801 to Virar from Thane Stn which commenced the journey at 4.45 pm. The conductors behaviour is extremely rude. When asked about the expected time to reach the destination, he said it could 2, 3, 4 or 6 hours. If you are in a hurry do not ride the bus....
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I tried booking for eshivshahi bus fom Alibag - Swargate on 20/02/2024 but the amount (690) was debited but the ticket was not booked.
Customer care told that the refund will be madhe in 7 days but till today ( 04/03/2024) no refund is made.

Name of traveller:- Vinod chuttar

Date of journey :- 20/02/2024

Boarding Point :- Alibag

Destination :- Swargate

Voucher...
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S
Shanks01
Mar 3, 2024
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Hygiene and Cleanliness

Address:MSRTC Pune

At my recent journey with Shivneri MH 12 VF 8013, I bring to your attention the unsatisfactory condition of MSRTC buses, especially the AC buses, marked by persistent issues of internal and external cleanliness. Litter, including food, plastic wrappers, and bottles, is consistently left unattended between seats, resembling a garbage dump. Additionally, the prevalence of tobacco being spit on the floor is concerning. The seats, along with...
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M
Madhura Wagh
Mar 3, 2024
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Amount is deducted but ticket shows in failed ticket

I booked ticket on 27th Feb From Shivaji Nagar to Nashik.
Amount was debited from account but i have not received ticket its showing in failed ticket.
Please help me.

Order ID:ORD_CONS_MH_744373
UPI:[protected]...
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P
Priyanka maruti katkar
Feb 29, 2024
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No ST from velhe to swargate after 4 pm

Hello I'm a government servant working in velhe, Pune.Our duty timing is from 10 am to 5 pm . There is not a single ST from velhe after 4 pm and for PMT we need to go 5 km from working place till 5 pm which is not possible everyday and PMT is only upto katraj . It's my humble request to look into the matter.We are facing very serious problem related to vehicles here....
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J
from Karad, Maharashtra
Feb 28, 2024
Feb 28, 2024
This thread was updated on Feb 28, 2024
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Conductor misbehavior

Presently traveling by sleeper seating bus from dadar to karad. Seating seats are semi push back. But for seat no.6 there is no button for push back. When asked conductor, told तुम्हाला आम्ही बोलावलं नाही बसायला, तुम्हीच आलाय. पैसे दिले म्हणुन उपकार करत नाही.
We are traveling paying full amount expecting...
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B
Bhushnspatil
from Pune, Maharashtra
Feb 26, 2024
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Abusive language and misbehaviour by conductor

On 25 th of February, I was travelling on shivshahi bus from Jalgaon to Pune, when the bus arrived at my destination, wagholi, bus conductor refused to stop the bus at given bus stop and dropped me nearly 5 km away from the bus stop, he misbehaved with me, and used abusive language also, as I was in hurry and there were other passengers I didn't wanted to create a scene there, the driver was cooperative, even though driver wanted to stop...
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K
karansakpal2
from Mumbai, Maharashtra
Feb 25, 2024
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I booked a ticket and money was deducted but ticket not shown in ticket list

Address:h.s khan compound samata nagar near shani mandir sn dubey road dahisar east

I have booked e-ticket from msrtc web site. I used upi payment while booking a ticket. Total amount rs.380- cut from my bank account.
(Transaction status - success) upi transaction id[protected]
I checked "my tickets"on msrtc web site, but ticket status was not available, nor i have received booking confirmation sms.
I checked the "availability of the seats" which i have booked, but, it was showing seats are available...
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S
Sanakach
from Munnar, Kerala
Feb 24, 2024
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Shivneri bus driver drunk

Address:Mumbai

Driver was drunk at the wheel smelled of alcohol . And was dozing at the wheel while going down the ghats . Unacceptable, bus driver was made to stop and bus was changed
Bus number MH 01 EE 5359
Pune railway station to dadar at 5:40pm on 24th Feb, 2024...
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A
anjali s j
from Pune, Maharashtra
Feb 24, 2024
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Failed ticket related

I have booked ticket from pune to kej via msrtc app payment done successfully money debited from my account but ticket not booked and it is showing in Failed ticket....
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S
shirkeraj
from Mumbai, Maharashtra
Feb 23, 2024
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Buses not available

Either bring new Shivshahi buses or close them forever. First of all the buses do not come on time, they come late by an hour or two. And all the buses are very dirty from inside, no cleanliness, all the buses have broken AC boxes, you have to travel with putting the curtains inside it or the people sitting down will get cold.
Even if there are no seats in the bus, the passengers are allowed and the seated passengers are requested...
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S
Shikha Godhani
from Nagpur, Maharashtra
Feb 23, 2024
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Overloading buses beyond limits

Address:Nagpur, Maharashtra

I took an ST bus from Nagpur to Wardha, these people are stuffing people inside the bus like they stuff cotton inside pillows . It is such a shame that these people don't understand how disease and infections can spread from such close proximity. There is absolutely no space to even stand or move . It's violation of privacy too . Please take a strong action...
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