Maharashtra State Road Transport Corporation [MSRTC]
Maharashtra State Road Transport Corporation
Customer satisfaction rating: 8%
Submit a Complaint
1907
COMPLAINTS
ADVERTISEMENT

Maharashtra State Road Transport Corporation [MSRTC] Customer Care

Address
Pune Station, Pune
India - 411001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
754
down
234

Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
Read more
8%
Complaints
1907
Pending
0
Resolved
151
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Sort by:
Report
Copy

I tried to book a Shivneri bus ticket online from Thane Vandana to Wakad thrice for 22-Aug-21. My amount got debited but the ticket was not generated and is not present in my tickets section too. How to avail refund?
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Dear sir/madam,
    I was trying to book a online ticket on MSRTC portal. While booking the tickets i have made a payment...
    Helpful
    Share
    Report
    Copy

    Dear sir/madam,
    I was trying to book a online ticket on MSRTC portal. While booking the tickets i have made a payment through Google Pay UPI. But after successful transaction, tickets are not reflecting in my account.
    Tickets were booked for VASAI-RATNAGIRI BUS.
    boarding station- Panvel
    Destination station- Ratnagiri

    Gpay payment receipt Screenshot attached.
    Please do needful.
    WAITING FOR YOUR REPLY
    Dear sir/madam,
    I was trying to book a online ticket on MSRTC portal. While booking the tickets i have made a payment through Google Pay UPI. But after successful transaction, tickets are not reflecting in my account.
    Tickets were booked for VASAI-RATNAGIRI BUS.
    boarding station- Panvel
    Destination station- Ratnagiri

    Gpay payment receipt Screenshot attached.
    Please do needful.
    WAITING FOR YOUR REPLY

    1 Comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      Maharashtra State Road Transport Corporation [Msrtc] — Online ticket booking failed- Amount got deducted from my bank account...
      Helpful
      Share
      Hiii Sir,
      Aditya Ambre is here. I getting the payment of Msrtc Bus ticket but my upi transaction successful but not...
      Helpful
      Share
      Report
      Copy

      My payment has been deducted but my reservation process has been failed. I want refun my money
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        I had booked ticket on MSRTC App from Kulra to kolhapur on 2nd Sept at 11 PM. Amount is deducted from phone pay to tpsl.[protected]@icici...
        Helpful
        Share
        I had tried booking tickets via msrtc site and app as well. However, money got deducted but no ticket was booked and customer...
        Helpful
        Share
        Report
        Copy

        The system doesn't send me back verification emails and I am not able to activate my account.
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          My payment are done by axisbank upi. my payment transaction status pop-up failed without reason but
          Money deduct from...
          Helpful
          Share
          While I travell from barshi to solapur
          I took 6 tickets .
          Giving 500 + 100 rs to conductor JADHAV DEEPAK ( SOLAPUR...
          Helpful
          Share
          Severe deep ugly potholes from kajupada to Gaimukh chowpaty area of ghodbunder road. Got puncture of tyre almost blast...luckily...
          Helpful
          Share
          Dear sir,
          I had taken 2 tickets from Vashi higway to Karad. 7 am bus from Mumbai Central to Islampur ordinary express...
          Helpful +1
          Share
          Report
          Copy

          I have booked my msrtc tickets from solapur to pathri.amount was deducted ticket was not booked. But my amount was not reversed.what can I do
          Add a comment
          Helpful
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            Report
            Copy

            Hello Team,

            My Name is karishma and i stay in ulhasnagar 421004. I want to file a complain about the traffic and road issues near section 30B Newandram Compound. Due to rains this issues have increased a lot. A lot of area is been occupied by factories and blocks and the area for vehicles is very less, because of which accidents are occuring and also this is creating a lot of problems.

            Please get our roads wider and clear the area occupied due to unnecessary factories and blocks.

            Hope you will understand this issue and get the solution ASAP.

            Thank you
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              Report
              Copy

              निलंगा तालुक्यातील बसस्थानक एका साईडला सूसज्य इमारत बनत असताना सुद्धा प्रसाधनगृहाची मात्र अजिबात सोय करण्यात आलेली नाही. चार पत्रे मारून नॉर्मल शेड तयार करण्यात आले आणि त्यांला पूर्णपणे कवर पण करण्यात आलेलं नाहीये. त्यामध्ये पण घाणीचे साम्राज्य आहे (महीला प्रसाधन ग्रहाचे फोटो जोडत नाहीये) 🙏🙏🙏
              Add a comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                Please any reply my complete...
                Helpful +1
                Share
                My payment are done by icici bank upi my tickets are rejected reason time out& tickets failed but my payment done by tpsl...
                Helpful +2
                Share
                Report
                Copy

                I forgot my email and password of msrtc how I can recover
                Add a comment
                Helpful
                Share

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  I was booking a ticket through online portal of MSRTC e-booking website of SHIVSAHI bus from LONERE to PANVEL for the journey...
                  Helpful +3
                  Share
                  ADVERTISEMENT