[Resolved] MTC Bus — Conductor Behavior while giving tickets to passengers

lalithag

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu

Sir,

I had boarded bus route No A1 plying between Chennai Central and Thiruvanmiyur at Chennai central on 5 Aug 2010 at about 9.45 AM. Since i was working in Adyar i used travel from this bus.Today, i asked conductor give a ticket for adyar signal and he have 10 Rs ticket but the fare was only 9 Rs. I asked conductor what is the fare for traveling from central to adyar signal, he replied me its 10 Rs. I replied back to him that fare is only 9 Rs.He didn't responded. and he busy with collecting all others tickets. while other passenger has taken ticket for adyar depo, this stop comes after my stop and he gave him ticket for 9 Rs for tat passengers, I kept quite. and 2 - 3 times i looked at him whether he will respond or not. but he didn't responded back. And finally i stop is about to come. Then i went to him and asked him what is the fare from central to adyar signal , he said its 9 Rs. Then i asked him then why you gave me ticket for 10 Rs. I don't have change that's why i gave. then i replied if you don't have change u can ask me and why u said at beginning the fare is 10 Rs. Then he said i didn't said like that and asked changed to u, i think u didn't heard.I replied to him i[censored] asked me a changed the u would given me ticket of 9 Rs instead of 10Rs. You are just covering your mistake Like this he has done 2 times with me.

The conductor should bear in mind that the very purpose of any business is its customer and he had no business to do like.

Will the concerned authorities take action?

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sangram12

sir,
i am travelling to saidapet from shollinganallur signal everyday for ticket Rs15. but today the conductor took 17 rupees from me. i asked him about him but he dint respond to me and told me its 17 rupees from shollinganallur signal. and behave very rudely . but he took 15 rupees from others. i was wounder why he behave like this with me!!! is that because i am from outside TN??? But its surely not good sign on MTC image.

so i request you to take some actions regarding this type of behavioral by MTC conductors
Here i am giving you the Bus details:
19B--
no-8214
date: 9.5.12
ticket no : 742214(ks-04)
Time: 9.15 morning

Thanks so much----

manoranjan2000

from Bhubaneshwar, Odisha

Dear sir,

On Dt : 26.05.2013, I was travelling from Sambalpur to Bargarh (Odisha state) by a private bus. So when I asked the conductor for bus ticket, the conductor denied. When I told, I will give complaint, the conductor and driver started misbehaved me with slang languages and threatened me and told " do u know who is the bus owner, Our ministers come to his house. what the hell the consumer dept will do ? Go and complaint. " Also the driver tried to beat me and they dropped me in the midway.

So I request you to take some actions regarding
1. This type of behavior and humiliating & underestimating Consumer Complaint Deptt.
2. Not providing bus ticket while asking.
3. Driver and conductor were drunken while driving.

Bus No - OR 15 M 5553
Bus Name - Chandan
Route - Sambalpur to Bolangir (Odisha)
Departure time from Sambalpur - 1.15 P.M.

Thank you.