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MTC Group Complaints & Reviews

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Updated: Jun 11, 2024
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MTC Group reviews & complaints(275)

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A
Alenpaul
from Chennai, Tamil Nadu
Jun 1, 2019
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rude behaviour by in charge in enquiry room - tambaram

Address: 98 north mada street, 600050

Person in charge in enquiry room at tambaram west depo behaved rudely and abused in non parliamentary words for enquiring about the bus number. Unfortunately i didn't notice his name and he was not interested in assisting me rather he was chatting with some of the mtc drivers. He was irresponsible and rude once i started shouting back at him then he became so polite but still he dint show any intrest in assisting me....
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Vj83
Feb 13, 2019
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bus frequency

Address: 600024

Buses from kk nagar to broadway or vallalar nagar, 17d, 37d or d37 never operate after 9.30pm. The depot says last bus at 9.40. Being in city cant you operate last bus 10 or 10.15 pm??? People here always get stranded. With traffic in city at peak till 8.30pm and travelling from omr its tough to be by 9.30. Do you think we can reach soon??? Hope you understand take necessary action immediately....
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Jaganathan Krishnan
from Gingee, Tamil Nadu
Oct 1, 2018
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complaint for conductor

Address: 600032

I'm travelled for lucas tvs to cmbt (13/9/2018). I had pay 10 rupees note conductor give 10 rupees ticket. I'm asked how many rupees this traveling. He said 10 rupees. Last time traveling this route 9 rupees ticket for paid. But this time her giving 10 rupees ticket. I'm confused so asked for bus timing office at cmbt. He said conform 9 rupees ticket but that is guindy deppo so go to there and complaint.

So i'm complaint for...
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praveenkumar.r
from Chennai, Tamil Nadu
Oct 21, 2014
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MTC BUS CONDUCTOR RUDE BEHAVIOUR

Address: Chennai, Tamil Nadu

TODAY(21/10/2014) in BUS NO.: TN 01 N 5314 ROUTE NO: 17D TIME :2.16PM in a bus from k.k.nagar towards Broadway . The conductor was refused to give ticket and said me to leave the bus, I boarded the bus at Nungambakkam and my destination was co optex bus stop, I gave him Rs.10 for purchasing the ticket, he replied that he don't have the change, then i asked him to give ticket for Rs. 10 he was not even to bother me and he said me to leave...
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santosh s r
from Chennai, Tamil Nadu
Sep 11, 2013
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MTC Buses issues

Hi, i'm travelling in AC buses daily for the past 3 years and i faced many issues with MTC. AC bus drivers always do rash driving and does not care about public safety. Yesterday (Sep 10) i traveled in the AC bus((Anna Nagar Depo Vehicle -ANI 2676 ) 114 Redhills-Vandaloor Zoo) as usual and bought the ticket to Sanatorium. on the way the bus driver was about to do accident the bus with a Tanker and a Load auto. and the bus escaped...
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R
raviarumugam
from Chennai, Tamil Nadu
Apr 17, 2010
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MTC Bus Helpline phone number

Address: Chennai, Tamil Nadu

MTC Complaint cell phone no.

Complaint Phone no. for MTC bus: [protected],[protected], [protected]

Call this no. for immediate assistance or issues related with MTC Bus, Chennai
This is the help line no. for MTC...
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D
Divim
Jun 11, 2024
Jun 11, 2024
This thread was updated on Jun 11, 2024
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1)I was dropped at esi bus stop not at vadapalani, but I paid for vadapalani ticket charge.they denied paying balance.it was almost 8:15 pm when I was dropped midway.Immediately I reached out to nearby police booth to convey my concern.
2)why was it not told that the
bus will not be dropped at vadapalani when I took the ticket? After reaching ashok pillar they told me it will not go to vadapalani route.is this the actual route?

I had to take another bus to reach to my destination and it was too late too.
MTC Group customer support has been notified about the posted complaint.
Jun 11, 2024
Updated by Divim
Issue is not resolved
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    J
    Jayakumar Elumalai
    from Kumbakonam, Tamil Nadu
    Mar 28, 2024
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    Address: Walajbath

    I
    Indian ocean
    from Chennai, Tamil

    Hi
    The route bus walajbath to tambaram via Padappai, oragadam bus services are irregular particular at afternoon 2.30 till midnight. Passengers are waiting more than 1.30 hours to 2 hours. And who have money travelling in private vans and autos. But what can a low wages person can do. 579C bus services are irregular in timings. They do bunching of buses at one-time. So this should be taken as serious complaint. I am noticing...
    MTC Group customer support has been notified about the posted complaint.
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      C
      Chitrarenu
      Feb 14, 2024
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      62b redhills to jj nagar west route
      This bus running between villages to city and In a day double shift done by both driver and conductor. In city normal shift are 6am to 2pm and 2pm to 10pm but in my route time 6am to 10.30pm working continuously in earlier but recent days the depot says one more single to be added so that time was extended 6am to 11.30pm in this working time approx 18hours. How could manage the extra time? For worker it's too much strange because the transport route was very tough to drive because lots off cutting and turning.
      It's not acceptable my area people because no one new driver and conductor not come to face off and not working interested in my area
      Kindly remove the new added single for both workers and passengers.
      The work time may be 16 hours but in my bus totally 18 hours consider the timing for worker health based issues.

      62B regular passenger team
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        L
        Lakshmipathy1493
        from Chennai, Tamil Nadu
        Dec 18, 2023
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        Dear sir

        We tried calling to you so many times as you mentioned complaint number. There's no response. We struggling with MTC bus travel. There is no timing to function the bus. We need to wait more than one hours to catch the bus. Some time coming one by one. Some time cut service buses functioning. Take necessary actions for this. Route number 558B Redhills to Pazhaverkadu
        And worst bus acting from viceversa Ponneri to redhills also.

        18/12/2023
        From morning itself redhills bus stop still waiting 7:45am to 09:15am no bus is available yet now no timing is maintain very very very worst

        Everyday we are facing the issue please resolve as soon as possible.

        Time board will shows every 20 minutes buses is available but waste of time.

        Thanks
        +2 videos
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          Z
          ZiaSana
          from Chennai, Tamil Nadu
          Oct 16, 2023
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          Hi,

          I would like to register complaint about a bus conductor, bus number - 570 A/C. From kumaran nagar to okkiampet was my trip at 9.16. When my stop was there I was standing near steps the driver stopped a second and started so I was not able to get off . For that the conductor shouts saying don't know how to get off and I was ideally sitting and using phone . I didn't use phone at all after karappakam station . How can he talk harshly like that?. I don't want to get off in a running way. I want my life to be safe not get any accident. Will he take responsibility if I fall while getting off in a moving bus . It's their duty to stop and start after all gets off and gets in. Totally hurt by the incident. Please kindly look on it.
          MTC Group customer support has been notified about the posted complaint.
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            K
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            Address: Karumpathampatti

            Naan kaniuril somanur to ukkadam bus erinen naan karumathampattiku evlo kaasugal endru kettaen nadathunar 11 silarai endru sonnar en kitta 10 roobaidhan irundhadhu 1 roobai chilarai illai aagayal enkitta irundha 200 thaal eduthu thandhaen nadathunar 2000 roobai note irundha tha endru oru maryadhai kuraibadga pesinar naan en kitta oru rooba cilari illai endru sonnaen avar nee oonjapalyam pirivil erangi kol endru sonnar naanum erangi kolgiraen endrum sonnaen naa ungala complaint panna poranu nadathunar kitta sonnaen nee endha edathala vena kudithuko endru aabasamaga pesi ennai oonjaplayam pirivil irakki vittar
            BUS ROUTE : UKKADAM TO SOMANUR
            BUS NUMBER : TN 38 N 3517

            PLS ACTION EDUNGA ...
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              D
              Dharshini GD
              from Chennai, Tamil Nadu
              May 31, 2023
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              Address: 15/7, Vedhachalam nagar, 1st Street, Kodambakkam, Chennai-600024

              Hi,
              I lost my black airpodes while coming from Perambalur to Chennai via TN45N4237 on 30.05.2023. I would like to get it back if possible since it's expensive.

              Hope I could find my airpodes.
              Yours sincerely,
              Dharshini GD
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                D
                Dineshnrs
                Mar 23, 2023
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                Dear sir

                We tried calling to you so many times as you mentioned complaint number. There's no response. We struggling with MTC bus travel. There is no timing to function the bus. We need to wait more than one hours to catch the bus. Some time coming one by one. Some time cut service buses functioning. Take necessary actions for this. Route number 515B, 515.
                MTC Group customer support has been notified about the posted complaint.
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                  A
                  Asma Muhammadi
                  Mar 16, 2023
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                  46g, by morning 6.06am, which started off from Mullai nagar depot, did not go through it's usual way (central avenue road) instead went through east avenue road.
                  Another 46g without starting from the first stop (mullai nagar depot), started off from the vyasarpadi depot. If the bus won't go through it's specified stops, then why are those bus stops marked. Public transports are for public's convenience. But drivers are riding in their convenience. Please take appropriate action about this. Thank you.
                  MTC Group customer support has been notified about the posted complaint.
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                    S
                    Santa15
                    from Ranipet, Tamil Nadu
                    Mar 2, 2023
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                    MTC Bus no: 153, route: koyambedu to Kumananchavadi .
                    Date: 03/02/2023
                    Time: 02.00 P.M
                    Dear Sir/Madam,
                    I am writing to report an incident that occurred on a government bus, which I boarded on 03/02/2023 from MGR koyambedu to Kumananchavadi. The bus conductor, whose name I did not manage to get, was discriminating against male passengers by only issuing tickets to female passengers.
                    As I boarded the bus, I noticed that the conductor was only giving bus tickets to women and did not bother to issue any tickets to men. When I asked him why he was only giving tickets to women, he simply ignored me and went to sit in his seat.
                    This discriminatory act by the bus conductor is unacceptable and goes against the principles of equality and fairness. All passengers, regardless of their gender, have the right to purchase a bus ticket and travel on the government bus.
                    I urge you to investigate this matter and take appropriate action against the bus conductor. It is essential that all bus conductors are trained to treat passengers with respect and not to discriminate against them based on their gender.

                    Thank you for your attention to this matter.
                    MTC Group customer support has been notified about the posted complaint.
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                      S
                      SM@kkn
                      Feb 22, 2023
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                      கடந்த வருடம் ஆரம்பித்த மழை நீர் வடிகால் பணிகள் ஆமை வேகத்தில் நடைபெறும் நிலையில், சென்னை மேற்கு கே கே நகர் வழியாக இயக்கப்படும்
                      பேருந்துகள் ஓட்டுநர் நடத்துனர்களின் விருப்பம் இயக்கப் படுகின்றன. போக்குவரத்து நெரிசலை காரணம் காட்டி பல பேருந்துகள் கே கே டநகர் டிப்போ வில் இருந்து நேராக அசோக் பில்லர் வழியாக சென்று விடுவதால் மேற்கு கே கே நகர் வாசிகள் கடந்த ஆறு மாதத்திற்க்கும் மேலாக அலைக்கழிக்கப் படுகிறார்கள். ஏற்கெனவே இரண்டு பிரதான சாலைகளான ராமசாமி மற்றும் லக்ஷ்மணசாமி சாலைகள் ஒரு வழிப் பாதையாக மாற்றப்பட்டு பேருந்துகள் இயக்கப் பட்ட நிலையில் எந்த பேருந்து எந்த சாலை வழியாக வரும் என்று தெரியாமல் மக்கள் படும் அவதி சொல்லி மாளாது. பெண்களுக்கு இலவசப் பயணம் என்று ஆனபிறகு நக்ஷ்டத்தில் இயங்கும் அரசு போக்குவரத்து கழகம் ஏதோ பேருக்கு இயக்கப் படுகின்றன. ஒரு இடத்திற்கு நேரத்திற்கு செல்ல முடியாமல் அவதிப் படும் நிலை. யாரும் யாருக்கும் பதில் சொல்ல வேண்டிய அவசியம் என்பது போல் அரசும், அரசு சார்ந்த நிறுவன ஊழியர்களும் செயல் படுகிறார்கள். யார், யாரிடம் சென்று முறையிடுவது ? நீதிமன்றங்களையே மதிக்காத சமூகத்தில் இதை சகித்துக் கொள்வதை தவிர வேறு வழியில்லை.
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                        Srivijvar
                        from chennai, Tamil Nadu
                        Jan 8, 2023
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                        M.Usha(myself)missed my Gold chain yesterday

                        Date:*07.01.2023*
                        Bus no :*49 ordinary bus*.
                        Journey from:*Adyar Bus stop*
                        To:*Gandhimandapam*
                        Time: *Around 12.40 PM*

                        Request the bus depot to please check on this and help us in finding the lost chain.

                        Thanks in advance.

                        M.Usha
                        [protected]
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                          Srivijvar
                          from chennai, Tamil Nadu
                          Jan 8, 2023
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                          M.Usha(myself)missed my Gold chain yesterday

                          Date:*07.01.2023*
                          Bus no :*21G Ac bus*.
                          Journey from:*Gandhi mandapam*
                          To:*Pallavaram bus stand*
                          Time: *Around 1.30 PM*

                          Request the bus depot to please check on this and help us in finding the lost chain.

                          Thanks in advance.

                          M.Usha
                          [protected]
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                            Varinder0210
                            from Chennai, Tamil Nadu
                            Jan 4, 2023
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                            The bus driver was very negligent and was driving very rashly in a busy road near luz corner signal, Bus overtook my car from wrong side and bruised my car and didn’t even bothered to stop the bus . People watching were shouting but to no heed of the driver. -TN01AN0893
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