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MTC Group Complaints & Reviews

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Updated: Jun 11, 2024
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MTC Group reviews & complaints(275)

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D
Divim
Jun 11, 2024
Jun 11, 2024
This thread was updated on Jun 11, 2024
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1)I was dropped at esi bus stop not at vadapalani, but I paid for vadapalani ticket charge.they denied paying balance.it was almost 8:15 pm when I was dropped midway.Immediately I reached out to nearby police booth to convey my concern.
2)why was it not told that the
bus will not be dropped at vadapalani when I took the ticket? After reaching ashok pillar they told me it will not go to vadapalani route.is this the actual route?

I had to take another bus to reach to my destination and it was too late too.
MTC Group customer support has been notified about the posted complaint.
Jun 11, 2024
Updated by Divim
Issue is not resolved
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    J
    Jayakumar Elumalai
    from Kumbakonam, Tamil Nadu
    Mar 28, 2024
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    Address: Walajbath

    I
    Indian ocean
    from Chennai, Tamil

    Hi
    The route bus walajbath to tambaram via Padappai, oragadam bus services are irregular particular at afternoon 2.30 till midnight. Passengers are waiting more than 1.30 hours to 2 hours. And who have money travelling in private vans and autos. But what can a low wages person can do. 579C bus services are irregular in timings. They do bunching of buses at one-time. So this should be taken as serious complaint. I am noticing...
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      C
      Chitrarenu
      Feb 14, 2024
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      62b redhills to jj nagar west route
      This bus running between villages to city and In a day double shift done by both driver and conductor. In city normal shift are 6am to 2pm and 2pm to 10pm but in my route time 6am to 10.30pm working continuously in earlier but recent days the depot says one more single to be added so that time was extended 6am to 11.30pm in this working time approx 18hours. How could manage the extra time? For worker it's too much strange because the transport route was very tough to drive because lots off cutting and turning.
      It's not acceptable my area people because no one new driver and conductor not come to face off and not working interested in my area
      Kindly remove the new added single for both workers and passengers.
      The work time may be 16 hours but in my bus totally 18 hours consider the timing for worker health based issues.

      62B regular passenger team
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        L
        Lakshmipathy1493
        from Chennai, Tamil Nadu
        Dec 18, 2023
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        No timing to function the bus

        Dear sir

        We tried calling to you so many times as you mentioned complaint number. There's no response. We struggling with MTC bus travel. There is no timing to function the bus. We need to wait more than one hours to catch the bus. Some time coming one by one. Some time cut service buses functioning. Take necessary actions for this. Route number 558B Redhills to Pazhaverkadu
        And worst bus acting from viceversa Ponneri...
        +2 videos
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        Z
        ZiaSana
        from Chennai, Tamil Nadu
        Oct 16, 2023
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        Hi,

        I would like to register complaint about a bus conductor, bus number - 570 A/C. From kumaran nagar to okkiampet was my trip at 9.16. When my stop was there I was standing near steps the driver stopped a second and started so I was not able to get off . For that the conductor shouts saying don't know how to get off and I was ideally sitting and using phone . I didn't use phone at all after karappakam station . How can he talk harshly like that?. I don't want to get off in a running way. I want my life to be safe not get any accident. Will he take responsibility if I fall while getting off in a moving bus . It's their duty to stop and start after all gets off and gets in. Totally hurt by the incident. Please kindly look on it.
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          K
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          Address: Karumpathampatti

          Naan kaniuril somanur to ukkadam bus erinen naan karumathampattiku evlo kaasugal endru kettaen nadathunar 11 silarai endru sonnar en kitta 10 roobaidhan irundhadhu 1 roobai chilarai illai aagayal enkitta irundha 200 thaal eduthu thandhaen nadathunar 2000 roobai note irundha tha endru oru maryadhai kuraibadga pesinar naan en kitta oru rooba cilari illai endru sonnaen avar nee oonjapalyam pirivil erangi kol endru sonnar naanum erangi kolgiraen endrum sonnaen naa ungala complaint panna poranu nadathunar kitta sonnaen nee endha edathala vena kudithuko endru aabasamaga pesi ennai oonjaplayam pirivil irakki vittar
          BUS ROUTE : UKKADAM TO SOMANUR
          BUS NUMBER : TN 38 N 3517

          PLS ACTION EDUNGA ...
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            D
            Dharshini GD
            from Chennai, Tamil Nadu
            May 31, 2023
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            Address: 15/7, Vedhachalam nagar, 1st Street, Kodambakkam, Chennai-600024

            Hi,
            I lost my black airpodes while coming from Perambalur to Chennai via TN45N4237 on 30.05.2023. I would like to get it back if possible since it's expensive.

            Hope I could find my airpodes.
            Yours sincerely,
            Dharshini GD
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              D
              Dineshnrs
              Mar 23, 2023
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              Dear sir

              We tried calling to you so many times as you mentioned complaint number. There's no response. We struggling with MTC bus travel. There is no timing to function the bus. We need to wait more than one hours to catch the bus. Some time coming one by one. Some time cut service buses functioning. Take necessary actions for this. Route number 515B, 515.
              MTC Group customer support has been notified about the posted complaint.
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                A
                Asma Muhammadi
                Mar 16, 2023
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                46g, by morning 6.06am, which started off from Mullai nagar depot, did not go through it's usual way (central avenue road) instead went through east avenue road.
                Another 46g without starting from the first stop (mullai nagar depot), started off from the vyasarpadi depot. If the bus won't go through it's specified stops, then why are those bus stops marked. Public transports are for public's convenience. But drivers are riding in their convenience. Please take appropriate action about this. Thank you.
                +1 photos
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                  S
                  Santa15
                  from Ranipet, Tamil Nadu
                  Mar 2, 2023
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                  MTC Bus no: 153, route: koyambedu to Kumananchavadi .
                  Date: 03/02/2023
                  Time: 02.00 P.M
                  Dear Sir/Madam,
                  I am writing to report an incident that occurred on a government bus, which I boarded on 03/02/2023 from MGR koyambedu to Kumananchavadi. The bus conductor, whose name I did not manage to get, was discriminating against male passengers by only issuing tickets to female passengers.
                  As I boarded the bus, I noticed that the conductor was only giving bus tickets to women and did not bother to issue any tickets to men. When I asked him why he was only giving tickets to women, he simply ignored me and went to sit in his seat.
                  This discriminatory act by the bus conductor is unacceptable and goes against the principles of equality and fairness. All passengers, regardless of their gender, have the right to purchase a bus ticket and travel on the government bus.
                  I urge you to investigate this matter and take appropriate action against the bus conductor. It is essential that all bus conductors are trained to treat passengers with respect and not to discriminate against them based on their gender.

                  Thank you for your attention to this matter.
                  MTC Group customer support has been notified about the posted complaint.
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                    S
                    SM@kkn
                    Feb 22, 2023
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                    கடந்த வருடம் ஆரம்பித்த மழை நீர் வடிகால் பணிகள் ஆமை வேகத்தில் நடைபெறும் நிலையில், சென்னை மேற்கு கே கே நகர் வழியாக இயக்கப்படும்
                    பேருந்துகள் ஓட்டுநர் நடத்துனர்களின் விருப்பம் இயக்கப் படுகின்றன. போக்குவரத்து நெரிசலை காரணம் காட்டி பல பேருந்துகள் கே கே டநகர் டிப்போ வில் இருந்து நேராக அசோக் பில்லர் வழியாக சென்று விடுவதால் மேற்கு கே கே நகர் வாசிகள் கடந்த ஆறு மாதத்திற்க்கும் மேலாக அலைக்கழிக்கப் படுகிறார்கள். ஏற்கெனவே இரண்டு பிரதான சாலைகளான ராமசாமி மற்றும் லக்ஷ்மணசாமி சாலைகள் ஒரு வழிப் பாதையாக மாற்றப்பட்டு பேருந்துகள் இயக்கப் பட்ட நிலையில் எந்த பேருந்து எந்த சாலை வழியாக வரும் என்று தெரியாமல் மக்கள் படும் அவதி சொல்லி மாளாது. பெண்களுக்கு இலவசப் பயணம் என்று ஆனபிறகு நக்ஷ்டத்தில் இயங்கும் அரசு போக்குவரத்து கழகம் ஏதோ பேருக்கு இயக்கப் படுகின்றன. ஒரு இடத்திற்கு நேரத்திற்கு செல்ல முடியாமல் அவதிப் படும் நிலை. யாரும் யாருக்கும் பதில் சொல்ல வேண்டிய அவசியம் என்பது போல் அரசும், அரசு சார்ந்த நிறுவன ஊழியர்களும் செயல் படுகிறார்கள். யார், யாரிடம் சென்று முறையிடுவது ? நீதிமன்றங்களையே மதிக்காத சமூகத்தில் இதை சகித்துக் கொள்வதை தவிர வேறு வழியில்லை.
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                      S
                      Srivijvar
                      from chennai, Tamil Nadu
                      Jan 8, 2023
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                      M.Usha(myself)missed my Gold chain yesterday

                      Date:*07.01.2023*
                      Bus no :*49 ordinary bus*.
                      Journey from:*Adyar Bus stop*
                      To:*Gandhimandapam*
                      Time: *Around 12.40 PM*

                      Request the bus depot to please check on this and help us in finding the lost chain.

                      Thanks in advance.

                      M.Usha
                      [protected]
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                        S
                        Srivijvar
                        from chennai, Tamil Nadu
                        Jan 8, 2023
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                        M.Usha(myself)missed my Gold chain yesterday

                        Date:*07.01.2023*
                        Bus no :*21G Ac bus*.
                        Journey from:*Gandhi mandapam*
                        To:*Pallavaram bus stand*
                        Time: *Around 1.30 PM*

                        Request the bus depot to please check on this and help us in finding the lost chain.

                        Thanks in advance.

                        M.Usha
                        [protected]
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                          V
                          Varinder0210
                          from Chennai, Tamil Nadu
                          Jan 4, 2023
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                          The bus driver was very negligent and was driving very rashly in a busy road near luz corner signal, Bus overtook my car from wrong side and bruised my car and didn’t even bothered to stop the bus . People watching were shouting but to no heed of the driver. -TN01AN0893
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                            S
                            Subashchris
                            Dec 27, 2022
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                            So the Bus IYI 1476 that runs on the route from Iyyappanthangal to Broadway have not stopped at the bus stop.Also the Behaviour of the conductor is too bad .When i insisted to stop the bus he didn't stop and said get down at the next stop.Its his duty to check whether the passengers have boarded or got down. Though i insisted that i need to get down.He just got me away from the busstop and left me a long way from my stop.The Registration number of the bus is
                            TN 01 N 5838
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                              J
                              johnson_arasu
                              from Bengaluru, Karnataka
                              Nov 25, 2022
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                              Hello sir
                              No bus from sholinganellore to Tambaram from 10 pm to 11:10 pm on 24 Nov. this is happening daily. No 95 No 99. Please kindly address this issue
                              Thanks
                              Johnson
                              [protected]
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                                N
                                Naveen2001922
                                from Kundrathur, Tamil Nadu
                                Nov 10, 2022
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                                Website: mtcbus.tn.gov.in

                                From ponammallee to tambaram route (66X, 66, 166, 266, 566, 66A) daily morning from 7.30am to 10am was peak time, all the people are going for work and colleges. On that peak time also these mtc buses are not coming..daily coming late..we are waiting for more than 30mins for one bus.. pls do the needful help.
                                Increase the number of buses and decrease the timing between the each buses.
                                +2 photos
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                                  M
                                  Mansura Basha
                                  Oct 9, 2022
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                                  Address: Mannimangalam, sethupattu

                                  Good day sir/madam
                                  I'm from mannimangalam, sethupattu. In our area very less number of buses only running 583D and 583C. In that area both conducter and driver are too rude. Per hour only buses are coming. More than one hour college, school students are waiting for the bus. And regular timings buses also not coming in proper time. They're coming in their own time. Please allow more buses in our area sir. Please allow extra buses sir. Please allow extra buses by considering school, college and working womens. Plz allow.
                                  Thank you
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                                    S
                                    Sindhu J
                                    Aug 28, 2022
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                                    Working people feel very difficult to reach home at evenings as there are no frequent of buses available after 6pm from T. Nagar towards CMBT. It is evident that the routes are longer due to metro works going on. It already takes more time for everyone to reach their place and the problem of no buses available adds more trouble to it.
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                                      R
                                      Reena Gunaseelan
                                      Aug 22, 2022
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                                      Address: Bus Depot (Mullai nagar to Koyembedu)
                                      Website: consumercomplaints.in

                                      I'm a college student.The bus timing was so late at the time that was make a problem for me and others.pls give a extra bus for us it may give a some useful. The conductor's are so rudley to the passanger's it was a problem for a Student's.pls give a order to behave gently. Thanking you
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