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MTC Group Complaints & Reviews

1.5
Last updated May 12, 2022
Complaints 251
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MTC Group reviews & complaints(251)

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Bus no 78(Thiruvanmiyur to Koyambedu) less frequencies are available at peak time in evening. Many of them are waiting for even a single trip for 45mins . So kindly look into this issue and resolve it.
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    There are very less bus to reach santhome from GST road ie from Tambaram, Chromepet, pallavaram and Guindy. 1 or 2 Buses are there from Guindy with low frequency. People are suffering very much to reach MRC nagar, Santhome.
    MTC Group customer support has been notified about the posted complaint.
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      A town bus driver, route no. 48 B, plying towards Pudhur (AYI 3016, TN O1 N 9189), not stopping the bus at bus stops, conducting running races with poor passangers. date 30-4-22, @ Chennai, Joint Office stop 10.30 am and all other stops. My ticket no. 170230, LR 007.
      MTC Group customer support has been notified about the posted complaint.
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        The MTC bus drivers are not even stopping at every bus stops and thats cause difficulty to the peoples around here!! Some old peoples are waiting for the particular bus but those buses are not even picking up those people because of there laziness. So please accept our request to them to follow the bus rules in chennai!!
        MTC Group customer support has been notified about the posted complaint.
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          Hi, i am a school student, and travel from sai nagar to aminjikarai via 15F, the conductors always fight with me to take a ticket, and treat as if i am a beggar, always show a scorn tickets, the deluxe buses try to cross white board bus to collect more passengers and in that competition they skip not 1 or 2 but many many stops, and when i said i want to get down at aminjikarai, he said he will not stop there but at elsewhere instead, and due to this i was late to my school, this is the not the proper way to treat passengers even though they do not need to take ticket as the govt. Says so, i request the officlials to look into it
          MTC Group customer support has been notified about the posted complaint.
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            There are no buses to travel from central to kkd nagar (2a route), it's really difficult to travel in this route during morning n evening with such poor frequency of buses with huge crowd of people. So I request u to solve this issue faced by many people.
            MTC Group customer support has been notified about the posted complaint.
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              Most of the days this bus service is not available, today also this bus service is very poor, so that am raising the compliant.further clarifications please feel free to call my no. [protected]
              MTC Group customer support has been notified about the posted complaint.
              Hope anybody's taking action against this bu service. Monthly 15days this bus service is not available at 8pm
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                In bus 46G TN01 AN-2372 The conducter has not wearing mask time:7:30
                MTC Group customer support has been notified about the posted complaint.
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                  I was travelling from Ramachandra to Guindy in 49F deluxe bus by 3.30 PM on Monday 04/10/21. While getting down I forgot my shoes which was in a pink cover
                  MTC Group customer support has been notified about the posted complaint.
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                    I took 99A bus from pushunagar bus stop and got fown in medavakkam. I took ticket after that mY purse is missing.please help.

                    Purse colour.. brown
                    Purse contains:
                    Card name sridevi d
                    Cash 1500 approx
                    1 debit card
                    1 credit card
                    1 sodexo card
                    1 visiting card for the flower shop
                    MTC Group customer support has been notified about the posted complaint.
                    Timings..today august 19th at 7.30 to 7.50pm.
                    Took bus from Pudhunagar bus stop and got down in medavakkam.
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                      Respect sir/madam
                      Chennai city bus route no 70G operated by MTC
                      VPJ -2109
                      Very rash drive and the bus was very very close to me
                      In Menabakkam.It as been record in CCTV also
                      The driver was really very irresponsible & irrespective while I am asking.
                      Please take some action.
                      I attached the proof also
                      MTC Group customer support has been notified about the posted complaint.
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                        From j.n.n college to kootrood janapathachatram I don't know bus number date 24/3/21 time 10:40 to 11:00 in last seat i lost my wallet
                        MTC Group customer support has been notified about the posted complaint.
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                          Some mtc busses are not stopping in our bus stops at ecr-mamallapuram or poonjeri koot road junction
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                            Tambaram to ulundurpet normal ticket 160 rupees but collecting 250 ruppees for tambaram to ulundur pet..
                            BUS NO - TN 01 AN3125
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                              TC BUS TIMING NOT REGULAR

                              Sir,
                              Timing of MTC bus from avadi to tambaram route via pattabiram is not maintaining regularly.
                              My name is saiprasath regular commuter who travels from pattabiram to tambaram at 5 am.
                              When enquired about bus timings from avadi bus depot, they said the first bus timing is 4:50 am from avadi which will reach pattabiram around 5:00 am to 5:10 am but most of the time they either take bus earlier or very late like instead of crossing pattabiram at 5.0 am they crossing 4.45 am itself and 2nd bus which should be arriving pattabiram at 5.20 am coming 5.40 am. But on the same route between 5.00 am to 5.30 am more than seven 572 buses which is going to thiruvallur are crossing pattabiram without single passenger in it. Maintaining the proper timing for 202 from avadi to tambaram route bus is really awful and it is happening on regular basis of at least thrice in a week. Pls look into it.
                              MTC Group customer support has been notified about the posted complaint.
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                                Respected Sir/Madam,

                                As I am working at LIC, my office timing closes by 5:45. I used to travel from lic to Ernavoor, I could not find buses like 1 or 1C) after 6 pm. as the waiting time gets extended even more than 7 pm.Many people gets irritated because of this lack in frequency of 1 or 1C .. hence the concerned official is requested to look after this issue and kindly do the necessary action.
                                MTC Group customer support has been notified about the posted complaint.
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                                  I was waiting at the Thiruvanmiyur bus stand for almost 1hr from 4.35 to 5.20 waiting for 95. One bus came by 4.50 and left from there only by 5.20, when asked the conductor said there is a frequency of bus within 5 mins and later when I told my issue he came with nonsense logic. Pathetic and disappointing. If there is no bus at that time, kindly notify at what time bus will be available, atleast we need not be fools and waste our time.
                                  MTC Group customer support has been notified about the posted complaint.
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                                    Hi

                                    Currently mtc bus route # 26r, 26m, 45b, 21e & 54 operated upto mugalivakkam arasamaram, that services need to be extend upto boundary mugalivakkm (Madhanadapuram), this route extension very helpful to senior citizen. Request to mtc authorities extend the above bus service up to madhanadapuram (Mugalivaakam).
                                    Thanks

                                    தற்போது முகலிவாக்கம் அரச மரம் வரை...
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                                    No bus facility in the morning time (Between 4 and 5 am). From pallavaram to mylapore (21g).   replace all...
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                                    I had been complaining about this issue for more then 2 months to mtc customer service, all the time they telling same story we inform to terminus here after it won't happen. But still those buses 570 570s 570x are not stopping at thirunagar, vadapalani stop. If we ask to the conductor about this at any situation they not evengiving us a basic respect. People like are depends on the public transport to go office on that bus root like me are...
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