[Resolved]  My Way Iptv (BSNL) — CANCELELLATION IPTV CONNECTION & RE PAYMENT OF DEPOSIT PAYMENT OF

Address:Rangareddy, Andhra Pradesh

Respected Sir,
Seeing the advertisement at BSnL office trimulgherry i contacted Mr.Srinivas and his mobile number is [protected]. He is the representative of 'MY WAY IPTV (BSNL) Smart Digivision Pvt., Ltd,Himayath nagar, Hyderabad. MyWay IPTV rep Mr. Srinivas came to my place and explained about the systemm and he told me that if i am not satisfied with MyWay DTH system the deposit Rs 1500/ will be refunded. he gave an application form prepaid CAF No. 10067823.(MYWAY CUSTOMER APPLICATION FORM FOR INTERACTIVE VIDEO SEVICE BSNL. dated[protected].
SRINIVAS ASKED ME TO FILL UP THE ADDRESS AND REST OF THE FORM DETAILS HE WILL FILL UP. I gave a cheque for Rs.1500/- Copy of the application form no. 10067823 was given to me. Later on when i was going through the copy that I found it was used for some one else. Next day I reported the matter to the Hyderabad office of MYWAY IPTV.
After four days two persons came and installed IPTV connection.I was not satisfied with the system and returned the IPTVSTB BOX (S/N AT[protected]; MAC::001CA8A09D74 ), REMOTE, ADAPTER AND AUDIO VIDEO CABLE to Mr.Ibrahim Area manger MYWAY IPTV Hyderabad on[protected]. The corespondace resting on the subject resting on the subject can be provided. I request to you do the needful to get the refund of Rs 1500/- . MYWAY office telephone Number[protected] and Mr. Ibrahim's mobile number [protected].
k.Kalyanaswami.
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Aug 13, 2020
Complaint marked as Resolved 
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I have undergone the same plight !
I am a resident of Gachhibowli, having a BSNL landline connection. The same guy(Srinivas) that Mr. Kalyanaswami referred to had come over to our place as well to sell the idea of a "Trial Offer". I verified with his mobile that I have stored in my phone.

I was also dissatisfied with the quality of the system (switching beween menu items or channels - very slow / bad picture quality / not user friendly). When I called up their customer care, I was bluntly told, that there would be NO refund ! And I was forced to use it as I had already been duped of Rs.1500.

This is a classic case of fraudulence; I had agreed to the trial offer as it is a partnership with BSNL, which I thought would have done due diligence before partnering with such a company.

They dupe people into buying the set top box with false commitment of a 'trial offer' and then refuse to give a refund !

Shubhodeep B

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