Naaptol / Alpha Radios — Fraud

Dear Mr.Krishnamoorthy,

As per our telephonic conversation you said that you have sent product via Fedex courier & AWB No:[protected], at Alpha Radio for replacement.

Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

Your complaint Id 2629513 & we have escalated this case to concerned vendor they will get back to you at the earliest. We request your patience in the interim.

You can also directly write to the vendor at [protected]@voxmobiles.com & [protected]@voxmobiles.com.

Please be assured of complete & satisfactory resolution.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear Naaptol Team,

Thanks for at least responding to the complaints.

After so many escalations, i received the same defective phone again. Adding on to existing problem, Memory card and Blue tooth hands free are missing from package. This is my worst experience and damaging the trust on Naaptol.

Please spent some effort on improving the quality of service and deliver the right product with the offer that are committed in your website ( Naaptol )

I am spending my valuable time on writing here to avoid my loveable Indians not to face the same issue.

I lost about Rs 8000 by buying product from Naaptol.