Naaptol / Blackberry 9530 3G — Not refund my money

Address:Ajmer, Rajasthan

Dear sir i have order blackberry 9539 3G on 09 march 2012. i have recevied this product on 16 march, but i found in this product many fault as like memory card no support and touch no properly work and hanging problum.then i was return my order after than i have recevied new refersh order but same problum in this product then i was requset that i want return my money.i was sent to Naaptol product on 23 April 2012.but still i have not recevied my money or product. i'm daily called to naaptol care but they are not give satisfied answer,now 5 months have completd i have paid Rs 9200/- so please i requst you kindly take action agianst him.and please provide me my money as soon as,,
thanks&Reagrds
babloo patel
[protected],[protected]
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Naaptol.com — Refund My Money

I’d sent my Vox double-flip mobile (ord. no.[protected] to your Mumbai office (J S Assiciates….) on May 14th , 2012. I’ve not yet received any acknowledge from you in this regard. I’ve also clearly stated that I need a refund of my money.

How long do I have to wait to bet my money back?
Dear Mr. Patniak,

We acknowledge the receipt of your order. Would like to inform, we have initiated a complete refund for the said order.

Cheque Favoring : Rajesh Patniak Amount : 4298.00/-

Please be informed it takes 3 working days for us to prepare the refund cheque and the same will be couriered to you at your mailing address, we expect you to receive the cheque within 7-10 working days.

Do write us back at [protected]@naaptol.com if the cheque is not delivered in 7 to 10 working days or call us at [protected] for further assistance.

Request your patience in the interim.

Thanks & regards,

customer care
naaptol online shopping pvt.Ltd.
its very agree
Dear Babloo,

As per our telephonic conversation you said that you have dispatched your product at our service warehouse address for refund.

We acknowledge the receipt of your order. Would like to inform, we have initiated a complete refund for the said order.

Cheque Favoring : Babloo Amount : 9198.00/-

Please be informed it takes 3 working days for us to prepare the refund cheque and the same will be couriered to you at your mailing address, we expect you to receive the cheque within 7-10 working days.

Do write us back at [protected]@naaptol.com if the cheque is not delivered in 7 to 10 working days or call us at [protected] for further assistance.

Request your patience in the interim.

Thanks & regards,

customer care
naaptol online shopping pvt.Ltd.

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