[Resolved] Naaptol Club — FAKE , DUPLICATE TOMMY JEANS | |||
DEAR SIR / MADAM , SUB : ORDER NO 4354050 FAKE/ DUPLICATE . I HAD ORDERED 3 DENIMS FROM NAAPTOL CLUB ( order nos are 4354051, 4361618 , 4354050) . OUT OF WHICH ORDER NO 4354050 TOMMY JEANS SIZE 32 IS A FAKE / DUPLICATE PRODUCT . I HAD CHECKED IT FROM TOMMY SHOWROOM AT WEST GATE MALL RAJOURI GARDEN DELHI , THEN REPLIED ITS A TOMMY FAKE / DUPLICATE PRODUCT . ON 13 JULY 2012 WHEN I RECIVED THE PRODUCT , I CALLED CUSTOMER CARE BUT NO SUPPORT WAS OFFERED TO ME . THEN EMAILED MY COMPLIANT TO NAAPTOL CLUB CUSTOMER ID , THEN MR VIJAY THANGRAJ REPLY ASSURING ME FOR REPLY WITHIN 24 HOURS . BUT TILL TODAY I HAVE NOT RECIVED ANY REPLY FROM CUSTOMER CARE OR FROM VIJAY THANGRAJ . AWAITING FOR REPLY VARUN CHADHA [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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+91 92 2353 7000
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
We apologize for the inconvenience.
We regret to inform you the order was received by you on 13th July and now its been more than 24-48 hours (beyond warranty period of launching the complain).
We do understand you anguish however, we being third party and not vendors are unable to resolve the issue.
Kindly bear with us.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.