[Resolved]  Naaptol.com — non-delivery of e-phone order no 40791

I ordered a e-phoneon 25 th August, order no. 40791[ order verified order no; [protected]] I recieved the phone in 3 weeks. it was not functioning properly.the company asked us to return the phone by there own courier First Flight. We returned the e-phone by First Flight on 26th september 09 , Consigner copy no. *D25762607* from New Delhi,Nehru place. the company has not issued any bill, vouchers. Till date we have not recieved the phone.strict action should be taken against this company, which is frequently advertising in leading newspaper- Hindustan Times and advetises that Hindustan times is joint patner of it's ventures.
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Mar 5, 2017
Complaint marked as Resolved 
Verified Support
Jan 15, 2010
Naaptol Online Shopping Customer Care's response
Dear Mrs LEENA BHASIN,
we are apologies you, we are very sorry about to inconvenience you,
we will solve your problem soon as possible. any query about that please call us we will happy to help you.
if you have any proble kindly give reply on [protected]@naaptol.com THANK YOU HAVE A NICE DAY.
Complaint comments 

Comments

my name is pinki varma, I ordered a e-phone (boss e3300), my order no. is 155756[ order verified order no; [protected]] I recieved the phone in 1 week. it was not functioning properly.the company asked us to return the phone by courier.I returned the e-phone by DTDC on 20th february 10., copy no.is *A17586739* from Ahmedabd, Naroda GIDC.then after 8days i called at [protected], & i got answer that, u will get your phone within 10 days, after ten days again i called, & again i got this answer, u wil get your phone within 10days, and i havnt recieved yet, i have all recording who i talk with this companys emplooy, strict action should be taken against this company, and i will copmlain in consumer court if i wont get my phone within 10 days,

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