Naaptol.com — Naaptol-order number 2339624

I had ordered an induction cooktop from naaptol on august 27,2011.....Order track states "order shipped" on August 30,2011........But unfortunately AWL (courier/post) number and details were not displayed.......Today is October 6 and i hadn't received my order yet........I had call almost 12-13 times to the customer careline....Everytime after a hold of 5 mins, the reply was "Your product has reached in your area and will be delivered soon."
After hearing this again and again i got frustated and asked them to get me connected to their senior officials but everytime the reply was "Sir, there are no seniors available at this time and dont worry, ur product will reach soon"
Damn this company which even dont have any official at any hour of the day.......Worst is that they even dont know the whereabouts of their products.........And when I asked for refund they said I will get my money back in 7 days.......But after 8 days I called again and the reply was that my order was never cancelled and they cant refund money till the product gets back to them............I dont understand when the hell will their product get back to them(when they dont know where it is).......When shipped on august 30, any courier can be delivered across the globe several times till october 6.............I am real time frustated and annoyed with the damn site's service and fakeness................NAAPTOL is a big time sucking site and is looting openly..................DONT BUY ANYTHING FROM THIS SITE