Naaptol.com — delay in delivery | |||
i had ordered a wireless cctv camera from naaptol.com on 24th june,2012 under order id 4271002 and i already did the payment through internet banking. They have mentioned that product will be delivered in 7-10 working days but 15 working days have elasped and i have not recieved my order yet. On registering the complain to Naaptol customer care, i got a pretyped reply that it will be delievered shortly and sorry for the delay. No courier number have been alloted to track down the product. Highly ignorant behaviour is displayed by these Naaptol.com and i would like to recieve my money back. Was this information helpful? | |||
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
We were trying to reach you on:[protected], but at that time you were not contactable.
We regret for the prolonged delay in dispatching the order, please accept our apologies at this incident.
We have escalated the issue to the concerned vendor and the product would be dispatched to you at the earliest on priority basis.
Please be rest assured as you will receive the product within 7-10 working days from the booking date.
Once again please accept my apologies at this incident.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.