Naaptol.com — Damaged molbile set received from naaptol.com

Address:

Ghazipur, Uttar Pradesh

I had booked a BlackBerry Storm 9530 with 3G mobile set from Naaptol.com on 2/5/2011 whose order no was 1709144. I received my order on 5/5/2011 by currier after paying cash Rs.11198. when i open the packet I found that the mobile set was not functioning properly (received damaged set) then I make a complain to naaptol.com whose complain no. was 648638 but problem was not shorted out. Again I call on [protected] & [protected] number on which I booked my order. He gave me a no. of Mr.Assim ([protected]) which was not in working. From last 5 days I am not getting any satisfactory answer from their side. Now they are saying that you contact with customer care ([protected]) of naaptol.com. I tried so many times to contact with their customer care but no one is receiving the call on the no. given by naaptol.com. Now naaptol.com were not providing any satisfactory response & also not giving any feasible way to solve this problem.