[Resolved] Naaptol.com — malfunctioning of mobiles

Ravi Kumar Vootkur

from Chennai, Tamil Nadu

Address:

Khammam, Andhra Pradesh

I have bought VOX V9 + V11 mobile hand sets during the month of July,2012. BUt, after using the mobiles for hardly about fifteen days, they started giving troubles such as overhating while call is on, hanging down, malfunctioning, no tone and what not? For complaining to the VOX, the package didn't have any booklet/ warranty card/any other information booklet or even the customer care number is not there. This is very bad that a mobile phone pack contains no booklet.

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Aug 6, 2021

Complaint marked as Resolved

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Naaptol Online Shopping Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Thank you for notifying us with your complaint, we regret for the inconvenience caused to you.

We would surely resolve issue, kindly help us with your order id so that we can assist you better.

Looking forward for an early update from your end and hope that you would give us an opportunity to bring a satisfactory conclusion to the issue.

Kindly write back to us at [protected]@naaptol.com or call us at [protected] for further assistance.

Please be assured of complete resolution.

Thanks & Regards,

Customer Service.
Naaptol Online Shopping Pvt.Ltd.