[Resolved]  Naaptol.com / Memory Foam Pillow — Not worth for the price claimed

http://www.naaptol.com/orthopedic-appliances/memory-foam-pillow---sleep-with-comfort---care/R/879853.h...


I recently bought this pillow since I have cervical neck pain. Pillow looks good and cannot comment on the usefulness as it’s only been few days started using it. However, I find the price quoted is too high. Rs1000 is the MRP price listed on the item box. Hence two pillows cost Rs 2000. But Naaptol claims the actual cost of one pillow to be Rs5,999 and offering in discount for Rs 1,999 with a bonus offer "buy and get one free". Ideally speaking there is no deal on this product. You are going to pay the actual price for the product plus shipping which personally looks high to me. Havent got back to Naaptol on this yet. The pillow comes with a nice cover for easy washable. Not sure all the reviews below are real..LOL...Wanted to say what I feel (and real) so that other might get benefited. Shipping was great and did not find any problem on shipping.


I decided to post here since Naaptol application is not allowing me to post the review in their site. If my comments are ACCEPTED in their site, i will bring down this post.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Customer,

Thank you for notifying us with your complaint, we regret for the inconvenience caused to you.

We would surely resolve issue, kindly help us with your order id so that we can assist you better.

Looking forward for an early update from your end and hope that you would give us an opportunity to bring a satisfactory conclusion to the issue.

Kindly write back to us at [protected]@naaptol.com or call us at [protected] for further assistance.

Please be assured of complete resolution.



Thanks & Regards,

Customer Service.
Naaptol Online Shopping Pvt.Ltd.

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