[Resolved] Naaptol.com — non delivery of fully paid for item

satis57

from Chandigarh, Chandigarh

Address:

Panchkula, Haryana

I placed order No 4994498 on 22 sep 2012 and paid with my credit card. since 25 sep the status of the order is being shown as çargo ready' by naaptol.
customer care is useless as one cannot speak to anyone and you only get recorded message. kindly help.

Satish Kumar

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Aug 13, 2020

Complaint marked as Resolved

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Comments

rajesh66

from Chennai, Tamil Nadu

NAAPTOL — non delivery of items

I HAVE PURCHASED ONE DIGITAL CAMERA ON 21.09.2010 AND ORDER NO IS 787062 BUT TILL DATE I AM NOT ABLE TO RECEIVE THE CAMERA AND I HAVE ALREDAY MADE THE PAYMENT ON CREDIT CARD AND TRYING FOR REFUND OF THE SAME. AFTER SO MANY CALLS AT NAAPTOL, THEY GIVE ME ONE REQUEST NO AND I DO NOT KNOW , WHAT TO DO WITH THIS REQUEST NO 283574

bawase2020

from Pune, Maharashtra

I ORDER ONE MOBIL BLACKBARY 8830 ON 04.11.2010 AND ORDER NO IS 1064045 BUT TILL DATE I AM NOT ABLE TO RECEIVE THE MOBIL. I REGISTER SO MANY CAMPALENTS AT NAAPTOL, THEY DO NOT GIVE ANY RESPONCE.
DO SOMETHING FOR THIS OR CANSALED MY ORDER.

Naaptol Online Shopping Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per our telephonic conversation you said that you have not received delivery & we regret for the pro-longed delay in dispatching the order to you. Please accept our apologies over this incident.

We have escalated the issue to our concerned logistics and vendor team and awaiting a revert on the same.

Request your patience in the interim.

Thanks & regards,

customer care
naaptol online shopping pvt.Ltd.