Naaptol.com — Product Replacement | |||
Hello I bought a product from Naaptol.com which is a "Branded LED cinema projector" with warranty of 6 months,on 15 April 2013 for Rs 7000/- . It worked fine for only one day and then it displayed nothing.I made a complaint for replacing that item,and i sent it back on 19th April. they received the order by 25th April,but till now (3rd May) they have not replaced my product. I have made complaints a lot of time,but they do not pay attention to it.They just tell that your product will be delivered in 3-4 days. There Complaint number is 4426544,and my order number is "6303850". Please resolve my complaint asap. Was this information helpful? | |||
 1 Comment | |||
Comments
I have already made a complaint in consumer forum about the product which i bought through Naaptol.com(order no: 6303850) ,but after so many complaints, i am getting a call which guarantees to replace my product within 2 days,but i haven't received my product yet.Please provide me a correct way to get the product or refunded money from naaptol. Thanks
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
2335
Pending
0
Resolved
1285
+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607